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Customer Service Assistant

Location:
North York, ON, Canada
Posted:
March 13, 2014

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Resume:

Leckter C. Livingston

** ******** *****

Towson, Maryland 21204

410-***-****

acc3ud@r.postjobfree.com

Work Experience

Dollar Thrifty Automotive Group Hanover,

Maryland

Fleet Assistant /Administration II

May 2007 - January 2014

. Received, verified and entered information into computer system

. Created, prepared and submitted various reports

. Received and responded to customer, vendor and location telephone

calls

. Reconciled billing information; verified and assigned account numbers

. Received new vehicles, registered them to the State of Maryland,

applied insurance compliance

. maintained records of maintenance for a Fleet of over 1500 vehicles

. Initiated subrogation files, delegated repairs

. Cultural Ambassador

Westside Elementary School

Baltimore, Maryland

Volunteer / School Aide

August 1994 - May 2004

. Worked along with Teachers grades Kindergarten through fifth

. Assisted Parent Liaison with various preparations, and supported the

Office Staff

. Assistant treasurer of the PTA

. Instrumental in organizing and managing a Dance Group that performed

for numerous Libraries throughout Baltimore, Morgan State College's

Orientation and the Dolling Club of Maryland etc. on a voluntary, non

prophet basis

Dollar Thrifty Automotive Group BWI Airport

Pikesville, Maryland

Rental Sales Agent October 1985 -

December 1989

. Frontline Customer service; greeted, qualified and processed

rentals; sold optional services; upgraded vehicles for rentals.

Education

Mount Saint Clare College, Clinton, Iowa

AA Liberal Arts

Skills

. Excellent oral, written and organization skills. Skilled with using

the EVR system.

. Proficient in the use of personal computer software including word

processing and spreadsheet applications.



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