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Customer Service Sales

Location:
Cincinnati, OH
Posted:
March 12, 2014

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Resume:

BRIAN VODEN **** Ohio Avenue, Apt. * Cincinnati,

OH 45219 614-***-****

acc3s8@r.postjobfree.com

EDUCATION

**** ********** ** **********

Cincinnati, OH

Bachelor of Arts in Organizational Leadership

2009 Dublin Coffman High School

Dublin, OH

General College Prep

WORK EXPERIENCE - BUSINESS & PROFESSIONAL

Dec 2013 - THE BMW STORE

Cincinnati, OH

Present Client Assistant

. Establish relationships with clients to assess needs to

ultimately partner them with appropriate Client Advisor

. Maintain comprehensive knowledge of pricing and

specifications of competitive vehicles to provide clients

with informative comparisons. Demonstrate full understanding

of brand's products and services utilizing professional and

technical expertise.

. Responsible for client delivery services: follow all sale

details, inspect each car sold, introduce clients to the

Service Manager and make a personalized delivery of the

vehicle.

. Demonstrate a detailed understanding of the inventory supply

status from production to delivery. Process incoming stock

at the dealership.

Oct 2013 - PREMIUM RETAIL

Cincinnati, OH

Dec 2013 Sales Associate/Brand Ambassador

. Built and maintained long-term relationships with retail

store associates, retail management, and client management

team in support of assigned product line.

. Maintained a highly visible presence within assigned retail

store location.

. Trained and evaluated retail sales associates understanding

of products, brand awareness, and brand image.

. Drove the success of product sales within assigned territory.

Jan 2013 - NIKE

Monroe, OH

Oct 2013 Athlete (Sales Associate)

. Utilize customer service skills, basic sales techniques and

product knowledge to connect customer with the right product.

Demonstrate strong communication and sales skills to drive

revenue.

. Build a bond between the consumer and brand by providing

superior service and adapting the brand image to their needs.

. Serve as product knowledge resource to assist customers and

to train new store associates.

. Maintain knowledge of all store departments and functions.

Operate cash register. Perform shipping and receiving duties

to stock and move product to the floor. Build visual

displays.

. Work effectively in a team environment.

May 2011 - BRAND ADOPTION, INC.

Cincinnati, OH

Nov 2011 Brand Ambassador

Promoter for RFS, a new natural energy drink (May-Jul)

. Responsible for educating consumers and building product

knowledge. Built a strong knowledge of the product and

market.

. Distributed 4,000+ cans of product per day with my team to

increase brand awareness.

. Built a plan to identify locations with a high percentage of

potential customers. Selected parks, gyms, major league

baseball games, 5k runs, marathons, and other events

throughout Cincinnati.

Brand Ambassador for Nutella (Sep - Nov)

. Distributed 20,000 individual Nutella samples per day. Goal

was to spread brand awareness to college students.

. Developed work plan to ensure exposure to a cross

representation of students on the campus. Demonstrated

communication and sales skills by identifying ways to build a

connection between the product and the students as potential

customers.

WORK EXPERIENCE - OTHER

Oct 2012 - LGC Banquets

Cincinnati, OH

Sep 2013 Banquet Server

. Performed all tasks associated with catering events including

setup, servicing meals and clean up. Worked in a fast paced

environment.

. Provided excellent customer service in a professional and

courteous manner.

. Demonstrated critical thinking and problem solving skills to

resolve customer service issues.

. Worked as a team player, supporting all service areas.

May 2012 - Cornhole Worldwide West

Chester, OH

Sep 2012 Seasonal Warehouse Worker

. Responsible for the manufacturing and shipping of Cornhole

products.

. Cut materials with precise measurements requiring attention

to detail. Painted and assembled 10 boards per day and met

quota on a timetable.

. Packaged boards and accessories to meet quality and shipping

timeframe requirements.

ACCOMPLISHMENTS

. Public Relation's Student Society of America (PRSSA) -

Cincinnati. Current member.

. Skilled in Microsoft Office: PowerPoint, Word, Excel and

Access.

. Business Coursework: 20+ Credit Hours - Lindner College of

Business.

. Basic knowledge of Spanish language (5 years of study).

. Volunteer/Host of "Be the Match' Drive: Blood/Bone Marrow

database organization.

. Volunteer as Referee for 'Flag Football Fanatics' - Flag

football league for 5-11 year olds (2010 - 2011).

. Dublin Coffman High School Varsity Football. Team Captain

2008.



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