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Customer Service Human Resources

Location:
Chicago, IL
Posted:
March 12, 2014

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Resume:

Justina JandaJustina JandaJustina Janda

Phone: 919-***-**** E Mail: acc3qk@r.postjobfree.com •Address: 739 Homeplace Drive Apt #3, Chapel Hill, NC 27517

Summary of Qualifications

Strong analytical and communication (verbal and written) skills

Ability to multitask and manage time effectively

Computer and internet savvy

Experience in Human Resources

Education

The University of North Carolina at Greensboro

Bachelor of Arts in Sociology Graduated May 2010

GPA: 3.2 Dean’s List 3 semesters

Study Abroad: India, Spring 2009 Czech Republic, Summer 2006

Experience

Human Resources Department, UNC 5/2013 Present

Benefits Assistant

• Processing employee leave requests

• Processing employee tuition wavers

• Filing paperwork

• Creating files for new employees

• Keeping the employee benefits files organized

• Entering paperwork data into Microsoft Excel and Access

• Assisting in miscellaneous office projects, such as typing up forms and letters

• Processing mail

Wigwagwalk

Dog walker/pet sitter 10/2011 3/2013

• Meeting new clients, and interviewing them about their needs

• Walking and feeding clients’ dogs and cats

• Taking clients’ animals to veterinary hospitals for appointments

• Writing a daily summary for the client of their pet’s habits and accomplishments

Residential Services, Inc.

Direct Support Professional 2/2011 10/2011

• Assisting developmentally disabled adults with household tasks and activities

• Administering medications

• Completing and filing health and progress reports

• Monthly inspection of company property and vehicles

Asian Brush Art and Graphic Design 7/2010 5/2011

Personal Assistant

• Handled customer service through the phone and email

• Organized customer invoices through QuickBooks database system

• Used Adobe Illustrator to create martial arts certificates

• Used Adobe Dreamweaver to make updates on company and customer websites

• Created marketing promotions to increase company sales

Jackson Library, UNCG

Stacks Librarian 11/2007 6/2010

• Assisted library patrons with accessing books and documents for research

• Shelved books and periodicals

Piano Teacher, Chapel Hill, NC 5/2008 8/2008

• Taught children ages 5 7 beginning piano skills

Primate Center, Durham, NC

Lemur Tour Guide 5/2007 8/2007

• Lectured groups on environmental impacts on lemur habitat

• Guided groups through the animal research center

• Built positive rapport with staff and visitors

Shenandoah University, Winchester, VA

Mailroom Employee 8/2006 5/2007

• Weighed and posted mail

• Distributed mail on campus

Desk Librarian 8/2005 5/2006

• Assisted library patrons with accessing books and documents for research

• Checked out books to library patrons

Internationalist Books, Chapel Hill, NC 8/2004 7/2005

Cashier

• Assisted customers with finding books

• Completed purchases and managed bookstore earnings

Skills

• Language: conversational Czech and French

• Computer: MS Word, Excel, PowerPoint, Publisher, SPSS, Adobe Illustrator, Adobe Dreamweaver, Blaise, HRIS,

EPA Web

• Basic website building

• Effective customer service communication

• CPR certified

• Pet CPR certified

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