S USAN J ODON

acc3mm@r.postjobfree.com 510-***-****

PROFESSIONAL EXPERIENCE

Swanky Catering and Events, Oakland, CA.

Director of Operations/Co-Owner 2009-Current

Swanky Catering and Events is a full service catering and events production company. As Director of Operations and

Co-Owner it has been my core responsibility to oversee the functionality of operations to ensure the success of the

company and take it from a startup to a successful leader in the catering industry. I have managed office, sales and event

staff teams and have raised our annual revenue consistently over the five years of operation. Swanky Catering and Events

is now on every major event venue’s preferred catering list and works with some of the largest corporations in the Bay

Area.

Key Duties:

Event design and customer service

Management of office, sales and event staff

Marketing

Branding management

Website design, building and upkeep

Bookkeeping and management of profit and loss

Inventory control

Overseeing quality control at every stage of production

360 Entertainment, San Francisco, CA. (various cities) – International Production of Peter Pan

Box Office Manager, 2009-2010

A United Kingdom based multimedia production of the J M Barrie’s classic Peter Pan. As the Box Office Manager in San

Francisco I was responsible for building the entire box office from the ground up and bringing my set-up to the various

locations across the United States.

Key Duties:

Box office department creation from inception for the United States production portion

Set up and management of box offices in various cities across United States

Manager of sales and ticketing staff

Manager of online, phone and in person sales teams

Development of group sales department and partnership management with Broadway Theatres’ Group Sales

Budging of profit and loss

Creation and maintenance of daily, weekly and monthly sales reports

Manager of eight shows per week for house of 1300

Liaison for ticketing outlets and venders

Promotion event management

Member of marketing management team

S USAN J ODON

Résumé Page 2

Jodon Assisting and Events, Oakland/San Francisco, CA

Principle 2006-2010

On-call and project based personal and business assisting provider, specializing in marketing as well as full service event

planning.

Key Duties:

Marketing design (newsletters, postcards, websites, PhotoShop, PowerPoint)

Research

Event Planning (private and business)

Administrative support

Organizational system design and implementation

Outreach programs

Consulting

Personal Assisting

Theatre Rhinoceros, San Francisco, CA.

Box Office Manager 2007-2010

The world's oldest continuously producing professional non-profit queer theater. Theatre Rhinoceros develops and

produces works of theatre that enlighten, enrich, and explore both the ordinary and extraordinary aspects of the queer

community

Key Duties:

Manager of ticketing, sales

Budging of profit and loss

Headed community outreach programs and partnerships

Subscription campaign design and execution

Annual and semi-annual fund raiser coordination

Donor appreciation luncheons coordination

Annual donor appreciation cocktail party coordination

Play bill design

Ad design and sales

Patron service management

Liaison between theatre, ticket venders, artists, patrons, board of directors and staff members

Management, scheduling and training of volunteer staff

S USAN J ODON

Résumé Page 3

PROFESSIONAL EXPERIENCE (CONTINUED)

Alexander Leff:

(Malibu Pier Partners, TPA, and SherLeff Law Firm), San Francisco, CA.

Executive Assistant, 2005-2007

Malibu Pier Partners is a development company that has leased the Malibu Pier from the California Department of Parks and

Recreation. MPP now runs a sport fishing/whale watching tour business and sub-leases retail space to multiple businesses and

restaurants. TPA is a real estate management company in San Francisco. SherLeff is an environmental law firm defending the

public water source from pollution caused by oil companies.

Key Duties:

Employed and assisted with all three companies

Assisted with all stages of development of new business ventures

Liaison for tenants and Mr. Leff

Lease tracking and updating

Environmental research on regulations, hazards and solutions for MPP and Coit Tower Project

Traffic /environmental studies collection for Coit Tower

Marketing merchandise and logo design to for Malibu Pier branding

Marketing research for MPP and Coit Tower projects

Coordination for Malibu Pier: whale watching tours, sport fishing tours, and photo/film shoots.

Anticipated and set up general office necessities: phone systems, tour schedules, filing systems, customer service

tracking systems, mailing list via internet, etc.

Liaison between three offices and customers

Developed leads for corporate sponsorships

All personal daily tasks for Mr. Leff such as Appointment scheduling, travel arrangements, bill management, and

entrepreneurial lead development.

EDUCATION

Academy of Art University - San Francisco, CA

Bachelors of Fine Art – Theatre Arts

Certified Business Education – Barberton, OH.

Office administration certification

acc3mm@r.postjobfree.com 330-***-****

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