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Customer Service Manager

Location:
United States
Posted:
March 12, 2014

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Resume:

Michael P. Hurlburt

*** ********** ****

Binghamton, New York 13904

607-***-****

Warehouse Manager

To obtain a position in warehouse management or heavy equipment.

Dependable, friendly, confident and experienced-dedicated to achieve the highest quality of

customer service. A self starter that possesses great skills, enthusiasm, care and leadership

ability. Detailed oriented and self motivated, with a strong sense of work ethics.

• Training new employees * Multitasking * Team oriented worker

• Excellent Customer Service * Organizational Skills

Professional Experience

Bob Murphy Steel-Vestal, New York 2011- Present

Driver CDL Class B

Duties include loading of flatbed with steel and box truck with I.C.F. for deliveries. Measure, cut

and stack steel in the warehouse. Operate fork-lift and help with inventory as needed.

PPS-Newburg, New York 2011-2011

Level 1 Inspector

To inspect electric poles for stray voltage and report findings. 3rd party contractor for NYSEG.

Temple Inland-Binghamton, New York 2010-2010

Inspector/Catcher

To inspect boxes for flaws, such as improper glueing or staples. Then stack on pallets.

BC Bunt-Taylor,Pennsylvania 2010-2010

Warehouse Manager

Duties were to control inventory, shipping, receiving and order selectors. To setup Excel spread

sheets for shipping inventory. Familiar with UPS (Bluegrass Shipping), also with Fed-X

Gound/Air. Set all appointments for shipping. Give price quotes and negotiate freight costs. Set

up of receiving on a time sensitive bases.

Rogers Service-Binghamton, New York 2009-2010

Laborer

Duties included unloading of trucks, scanning materials, transferring product to

pallets, prepshipping and loading of trucks.

Clark Food Service-Louisville, Kentucky 2006-2007

Inventory Control Specialist

Cycle counts and maintain quality of slot locations in warehouse. Quality

assurance and oversee lift activity.

A.L. George-Kirkwood, New York 2002-2005

Warehouse Manager (beer distribution for 3 counties)

Managed all three shifts. Route scheduling, oversee transportation, setup delivery stops,

receiving, shipping and orser selectors. Purchased equipment, warehouse setup, satellite and

warehouse maintenance. Contracts for electricians, welding and repair of fork lifts. Fork-lift

safety. Licensing and disposal of materials. Human Resource, disciplinary action, hiring and

termination of staff. OSHA laws and county fire laws.

Haband Company-Scranton, Pennsylvania 1996-2001

Warehouse Manager

Managed shipping, receiving and material handling. Supervised 16 employees in three

departments. Certified forklift trainer. Responsible for the testing and upkeep of forklift training

records. In charge of all recycling in the facility. Maintain accurate inventory records for all

material stored in warehouse. Implemented departmental budgets and maintained expense

records. Proficient in Windows 2007 and Networking software.

Endless Mountain Corp.-New Milford, Pennsylvania 1995-1996

Operator

Operated saws and forklifts both 3 wheel and 4 wheel design.

Maines Paper and Food Company-Conklin, New York 1987-1995

Warehouse Supervisor

Supervised 20 to 40 employees in shipping and receiving departments. Loaded

and unloaded trailers. Monitored temperatures of frozen foods and cooler items.

Dating of perishables and repacking of damaged goods. Worked with Kronos

System.

Education

Blue Ridge High School New Milford, Pennsylvania

NAWGA & NIFDA Workshop

Forklift Training Certification

Portable Fire Extinguishers

Heavy Equipment Certification

CDL Class B License



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