Mariah B Worley

*** ***** ****, *******, ******** 23434

757-***-****

acc2u0@r.postjobfree.com

CUSTOMER SERVICE PROFESSIONAL

Objective

To obtain a position in the customer service area of a business that offers a chance of advancement

1 year of successful experience in customer serivice, problem solving and

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Profile

trouble shooting, sales staff support, and planning/implementing proactive

procedures and systems to avoid problems

Possess solid computer skills.

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Operating Systems: Microsoft Windows Vista/XP/7

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Software: Microsoft Excel/PowerPoint/Publisher/Word/Access/ 2007, Internet

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Explorer, Mozilla, Netscape

Punctual, hard-working, dedicate with fast information retention, great initiative,

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and good leadership qualities

Great customer service with a positive personality

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Ability to train, motivate, and supervise customer service employees.

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A team player, acknowledged

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Microsoft Word 2007 Certification

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Synopsis of Achievements National Professional Certification in Customer Service

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Honors Graduate, King’s Fork High School, June 2012

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01/2012 06/2012

Employment

Subway, Suffolk, VA 23434

Customer Service Representative/ Sub Artist

1. Quickly and effectively solve customer

challenges.

2. Maintain quality control/satisfaction records,

constantly seeking new ways to improve

customer service.

Farm Fresh, Suffolk, VA 234**-****-****

Cashier

• Resolve customer complaints if required

• Welcome customers entering in grocery store

• Maintain spotless and arranged checkout areas of

grocery store

• Weigh items sold to verify prices

Norfolk State University, Norfolk, VA Expected 2016

Education

Bachelor of Science: Biology Pre Professional

GPA:2.75

06/16/2012

King’s Fork High School, Suffolk, Va

Advanced High School Diploma

GPA:3.2

References Furnished Upon Request

Contact this candidate