S hannon Arell Dellysse

** ********** *****, * * nt ington, NY 11743

917-***-****

acc2pl@r.postjobfree.com

Objective

• Leverage a background in administrative support, customer service, and account management to add

value to your organization

Expe rience

Executive/Personal Assistant

Artist, Philanthropist, Board Member Louise McCagg

New York, New York 2007-2010

• Organize and prioritize all correspondence between artist/executive and other staff/family/institutions

• Draft or take dictation for all correspondence

• Schedule, appearances, meetings, t ravel, agendas, conference calls, and track/execute expenses of social

and business nature

• Coordinate with Agent and Studio Staff for events: national and international gallery/museum

openings and closings, guest list/RSVP management

• Manage and file expenses

• Daily errands as needed

F ashion Sales and Customer Service

Julie Brown Designs, Community Service Showroom

New York, New York 2003-2007

• Handle all incoming calls; facilitate their inquiries or direct to the proper individual. Manage all

w holesale and customer service for labels and accounts. Relay & facilitate their special requests

• Manage private label production and delivery between vendors and major retail outlets; Intermix,

B loomingdales, Neiman Marcus, Nordstrom, Cache’, Filenes, The Marmax Group

• Sample and order tracking, intermediary for stylists/photographers, facilitate all clients custom requests

• Production management including measurement taking and swatch evaluation for custom/private label

p ieces, supervision and follow up/ monitor production of pieces, expediting and problem solving from inception

to delivery

• Sourcing of and continued interface/monitoring of vendors and production facilities

• Meet and greet all guests to the showroom.

• Manage all details for seasonal t rade shows; t ransportation of samples, look books, and booth design elements

• Receive and handle orders. Process with Label, factory, or warehouse

Executive Assistant

EVP Interactive Marketing, America Online, Scott Schiller

New York, New York 2001-2002

• Manage fast paced, high pressure, deadline driven (ever changing) scheduling

• Organize and prioritize all correspondence, draft and/or take dictation for correspondence

• Be extremely aware of confidentiality with regards to occurrences, business transactions and

i ndividuals

• Gate keeper, problem solver

• Schedule t ravel, executive meetings, agendas, conference calls, meeting rooms, track/execute expenses

• EOD report of progress/changes in scheduling sent to pertinent individuals; subordinates, team

members and CEO

Executive Assistant

VP/Account Manager, Rapp Collins Worldwide/Omnicom Media, Darren Cross

New York, New York 2000 -2001

• Oversee all internal and external correspondence between VP/team/Account/company departments and clients

• Manage deadline driven day to day workflow among all agency departments including end to end

p roduction, creative, account services, accounting, strategic planning and media

• Liaise and maintain relations with clients and affiliates to manage t imely reviews/approvals on

marketing /promotional program elements; marketing initiatives, package outlines mailings, comps, etc.

• Develop, create and follow up on weekly project status reports/outlines for client and internal

d istribution

• Travel arrangements as needed

• Book meeting rooms and insure preparedness for presentations

Executive Assistant

CEO/COO at iCAST Corporation, Margaret Heffernan

Boston, Massachusetts and New York, New York 1997-2000

• Administrate on all levels; maintain extensive executive calendar, schedule meetings, t ravel and agendas,

conference calls, track and execute expenses

• Liaison/gatekeeper to internal and external communications

• Manage BOD books, meeting agendas, distribution and preparation of said; working closely with all company

departments and venture capital administration

PR Coordinator

i Cast Corporation

New York, New York 1999-2000

• Point person facilitating all PR related communications between marketing and business development

partners, print, radio, and online media sources, executive team in 5 US locations, venture capital, celebrity

partners and their agents

• Draft, edit and prepare press/marketing briefs for internal and external distribution

• Oversee format and final proof of press releases, biographies, BOD books

• Events planning, location scout, fulfillment manager, staffing coordinator for Corporate promotional events

Ma rketing/Product Manager/ Sales Rep/PR Field M anager

Rossignol Ski Co.

B urlington, Vermont 1994-1998

• Spearhead and follow through on fulfillment of production 1998-99 product line (hard and soft goods),

marketing strategy, and business development. Including copywriting, creative direction for product graphics

and collateral materials

• Manage, generate and track correspondence as point person with international production facilities, contract

g raphic designers, publications and sister departments within Rossignol USA, Rossignol France, and sales

accounts

• A field position maintaining a full time travel schedule catering to client and customer relation; maintain

dealer services, product line presentations and clinics, generate PO’s, asses and communicate needs to internal

customer service agents

• Responsible for management of corporate vehicle and demo f leet; terri tories included New England and New

York

Beauty Experience

Hair Stylist 2005-present

• Manage and maintain clients (NYC, Greater Metro Area and Long Island), editorial, and show work

• Twice mentioned ‘Top Hairstylist’ Time Out New York magazine 2010, 2012

• Featured in WE Network’s 2nd season of ‘Hair Trauma’. Filmed at Ellin Lavar, aired September 2007 and re-

ran December 2007. 8 episode series

Education

The University of Vermont, Burlington, Vermont

• Bachelor of Arts

• Major: Studio Art – Focus on Sculpture and Painting. Minor: Art History/Sociology

• Graduated Cum Laude, Varsity Letter achiever Cross Country Skiing 1992-1994

Contact this candidate