Rose B. Yates

**** ******* *****

Durham, NC ****3

Home Phone 919-***-****

Cell Phone 919-***-****

Email: acc2me@r.postjobfree.com

v SUMMARY OF QUALIFICATIONS

Experienced Staff Assistance and Administrative Secretary

in academic, business, and medical settings. Knowledge of

Windows XP, Microsoft Word, Publisher, Excel and skilled in

all office machines. Working knowledge of Internet and e-

mail systems. Have worked with account payables and

receivables.

v EDUCATION

Hillside High School, Durham, NC -- Received General

Degree

Durham Technical Institute, Durham, NC -- Took General

Business Courses

Tax Financial Management Course

FrontPage 2000 Course

v WORK HISTORY

Dec. 10 -Mar. 13 Co-Owner and Manager, M & R Sports Bar, Durham, NC

Co-Owner with my husband of small bar/pool hall. Was

responsible for ordering

and stocking of all products, (beer, pool

supplies, toiletries, etc.). Hiring of

employees. Payroll. Inventory. Bank

deposits.

Feb. 03 - Feb. 05 Medical Secretary, Duke Medical Center, Pediatric

Medical Genetics Division

Initial telephone contact person and

screening for Genetics Clinic and patient related

concerns, prepare new patient letters and

packets to send out to new patients,

schedule appts in IDX, order medical

records, create, maintain and pull office charts,

follow-up with referring physicians,

distribute clinic schedule to appropriate personnel,

attend weekly patient conferences,

reschedule return and follow-up appts, attend

monthly Clinic Division Workgroup Meetings,

send and track requests for radiology

x-rays to be sent to outside research labs,

maintain inpatient consult book.

Sep. 98 - Dec. 99 Health Unit Coordinator, Durham Regional Hospital

Perform a wide variety of clerical duties including: greet patients,

answer phone and screen calls, customer service, preparing

and processing patient records associated with the operation

of a nursing unit. Also transcribe physician's orders, enter

all information into the Hospital Information System,

transcribe orders to medication kardex and nursing data

sheets and file reports in patients charts. Answer patient

call system and take messages as necessary. Assist in

reviewing clerical duties with new clerks, order supplies and

maintain inventory. Worked 2nd and 3rd shifts.

Jan. 98 - Sep. 98 Administrative Secretary, Duke Medical Center,

Psychiatry Business Office Secretarial assistance to three

Staff members. Typing correspondence, data entry, scheduling

appointments, ordering supplies, file maintenance. Providing

customer service. Interfacing with members of the faculty

and staff. Cross coverage of phones for

Chairman's/Administrator's office. Review purchase requests,

imprest cash, journal vouchers, travel vouchers for accuracy.

Sort, copy, and mail monthly financial statements. Back up

for Admin. Secretary for payroll functions for the Department

which involves preparation of employment actions, payroll

input documents,

processing of time cards, typing PCN's and personnel

requisition forms.

Aug. 88 - Aug. 97 Staff Assistant, Duke University, Navy ROTC Unit

Serve as secretary to the Chairman of the Department and as

admin. assistant to the admin. officer. Perform a variety of

admin, clerical/typing, data entry tasks to assist

supervisors. Act as admin. officer upon request and in the

absence of the admin. officer. Receive calls, provide

customer service, greet visitors, make appointments with

University faculty and admin personnel. Payroll input for

tutors. Prepare reports to University and Naval Officials.

Draft and type forms, reports, handouts, lesson plans and

various material essential to the recruitment, enrollment,

medical examinations and commissioning of NROTC students.

The following were part-time jobs.

Oct. 01 - May 02 Cashier, Eckerd Drug's

Cashier, Customer Service (Part-Time)

Jul. 99 - Aug. 00 Cashier/Stocker, Tommy's Mini-Mart

Cashier, stocker, checking in vendors, customer service (Part-Time)

Aug. 97-Dec. 97 Manager, Umstead Road BP

Managed convenient store with husband. Day-to-day

operations. Hiring and training employees. Checking in

vendors. Inventory and ordering of store. Making daily bank

deposits. Payroll, customer service and cashier.

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