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Human Resources Customer Service

Location:
New Albany, IN
Posted:
March 10, 2014

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Resume:

**** ***** *** *****,

Louisville, KY *****

502-***-****

Human Resources Generalist - June, 2007 to Present

Glantz Holdings Inc.

*All aspects of Human Resources for a 25 branch nationwide distribution

company. Including benefits, payroll and employee relations.

*Administration of employee Benefits to include Health, Dental, Life,

STD/LTD, and 401K.

*Annual reporting to include OSHA and EEO1.

*Employee relation issues to include, discipline, coaching and

terminations.

*In charge of recruiting for branches nationwide including Branch Managers,

Territory Sales Reps, Customers Service, Warehouse and Route Drivers.

Utilized local papers, job fairs, job boards, recruiting companies, etc.

*Developed and implemented company wide training program for both on-line

and in house training. Coordinate travel and certification process. To

include New Employee Orientation, Product Knowledge, Customer Service, etc.

*Coordinated National Sales meetings, quarterly executive meetings,

customer/company trade shows, open houses etc. Negotiated rates with hotels

and other vendors.

*Took lead on implementing new payroll provided on two different occasions.

Included researching products, working closing with payroll vendor, rolling

out new time keeping system to all employees.

Human Resources Manager - July 2005 to June 2007

Bellewood Presbyterian Home for Children

*Prepare and process payroll: Prepare payroll data, ensure accuracy, send

to processor, update system-vacation accruals, pay rates, etc., retrieve

and distribute paychecks

*Coordinate benefits with employees and providers, audit, reconcile and pay

benefit plans and benefit plan premiums, research and resolve employee

questions.

*Implement hiring policy including: posting positions, conducting

background checks and reference interviews, notify staff of employment

start dates.

*Maintain and update employee information including forwarding addresses

in HRIS system and employee files.

*Track pertinent employee information including, TB tests, DMVs, and

performance appraisals.

*Conduct New Employee Orientation/sign in new employees and collect

property, notify of COBRA/retirement benefits at termination-process

necessary termination benefit paperwork.

*Serve as a consultant as well as a practitioner for all employee relations

issues including progressive discipline, terminations recognition.

*Write employment related policies and procedures and maintain the employee

handbook.

*Monitor the applicant flow process to ensure fair hiring practices, review

ad placements and suggest improvements, adhere to COA and legal

requirements.

*Serve as consultant for employee relation issues, progressive discipline,

and terminations. Review employee files, discuss with supervisor options,

review progressive discipline write ups, confer with attorney to ensure

adherence to prevailing laws and regulations, conduct exit interviews.

Human Resources Coordinator - February 2004 to July 2005

Plastech Engineered Products

*Company Position Documentation for Unemployment and EEOC

claims.

*Represent company during unemployment hearings

*Administration of Cobra benefits

*Reconciliation of Health, Dental and Supplemental insurance

bills.

*Administration of FMLA/LOA procedures.

*Development and presentation of 2 day orientation program.

*Completion of Workers Compensation paperwork. Enforced OSHA

requirements.

*Implemented and enforced safety guidelines and policies.

*Coordinated employee events for 3 shift operation.

*Recruiting, interviewing and hiring of all hourly and salary

personnel, while maintaining 60% Diversity.

*Control and maintain Employee Records.

*Maintain Employee Attendance Record, developed tracking system

attendance

tracking.

*Monthly reporting and management review presentations.

Human Resources Generalist - April 2001 to February 2004

Precision Tool Die and Machine (Nth Works)

*Company Position Documentation for Unemployment and EEOC

claims.

*Represent company during unemployment hearings

*Administration of Cobra benefits

*Reconciliation of Health, Dental and Supplemental insurance

bills.

*Administration of FMLA/LOA procedures.

*Complete EEO1 reporting annually.

*Development and presentation of full day orientation program.

*Development and implementation of company policies and

procedures.

*Coordinate/facilitate extensive 16 week Supervisor Training

series.

*Completion of Workers Compensation paperwork. Enforced OSHA

requirements.

*Implemented and enforced safety guidelines and policies.

*Coordinated employee events for 2 shift operation. Recruiting

and interviewing of

manufacturing and office personnel worked extensively with

staffing agency to

create a recruiting plan for Precision.

*Conducted employee coaching/counseling sessions as well as

discipline to

include termination.

*Recruiting for Production and Office personnel.

*Coordination of 3rd shift operation staffing.

*Conduct employee informational meetings.

*Liaison and administration for staffing agencies.

Certification

Professional in Human Resources (PHR) 2007, Society of Human

Resources

Education

University of Louisville - Pursuing BA in Business

Administration

Stephanie Miles, PHR



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