Emerald R. Gilbert
****-* ****** **** *** San Francisco, CA 94115
415-***-**** Phone acc15b@r.postjobfree.com Email
Versatile professional, skilled at managing multiple projects, meeting deadlines and multitasking in a fast
paced environment.
PROFESSIONAL EXPERIENCE
Bernal Dwellings Association, San Francisco, CA
Leasing Agent-07/2013 - present
I assist the Site Manager with ongoing leasing and administrative functions of the property. I conduct
interviews with applicants seeking Low Income Housing Tax Credit units. I verify income eligibility and
preferences of applicants and accurately computed family income according to the HUD regulations. I
assist with tax credit evaluations, initial certifications, and re-certifications. I prepare contracts, lease
agreements, income changes, interim interviews, housing assistance payment adjustments, and/ or
withholding. I Perform unit inspections and show apartments, process work orders, order office supplies,
and all other assigned duties.
Ajilon Staffing Agency, San Francisco, CA
Receptionist-11/12 - 07/13
I handled incoming calls and responded to queries in a warm professional manner, calendared conference
room meetings, oversaw deliveries, sent out parcels, maintained office mail distribution, created new
files, prepared and maintained variety of record and documents, filed documents, and printed labels.
Dr. William Boehle, San Francisco, CA
Dental Assistant- 2009 - 2011
Scheduled appointments, roomed patients prepared them for procedures, provided postoperative
instructions prescribed by Dentist. Sterilized instruments, prepared materials, set up trays, cleaned and
polished removable appliances. I assisted the Dentist with cleanings, extractions, composites and
cementing crowns. Exposed dental diagnostic x-rays and recorded treatment information in patients’
records. Made preliminary impressions of occlusal registrations for dentures and bleaching trays.
On Assignment Staffing, San Francisco, CA
Medical Receptionist-2004 - 2008
Greeted patients, scheduled appointments, handled incoming calls and responded to queries in a warm
professional manner. Collected patient co-pay at the time of service, verified insurance eligibility benefits,
and tracked patient authorizations. Updated patient demographic information, registered patients in for
appointments, and notified staff of arrivals. Oversaw deliveries, sent out parcels, maintained office mail
distribution, and ordered office supplies. Filed, retrieved, and prepared charts for upcoming
appointments, photo copied, scanned and imported documents and called in Rx.
EDUCATION
General Clerical Diploma, L.E.N. Business & Language Institute, San Francisco, CA
Medical Administrative Assisting Diploma, Bryman College, San Francisco, CA