Customer Service Representative
Resume:
Tonya M Johnson
Stone Mountain,Ga. 30088
Phone: 225-***-****
acc0s8@r.postjobfree.com
Objective
To obtain a position in a growth oriented, progressive company where I can best utilize
my skills in public relations
Ability Summary
Skilled customer service worker with experience in retail; typing; running cash register,
stocking, inventory, receiving, preparing items for sale.
Employment History
Customer Service Rep
11/2010 - 08/2011 DIRECT ADMINISTRATION INC BATON ROUGE, LA
Answer incoming calls customer
•
took complaints regarding policies
•
assisted with payments
•
fax No Loss to reinstate policies
•
gave Quotes to customers
•
answered renewal questions
•
assisted with endorsements
•
Customer Service Representative
08/2007 - 11/2009 CONVERGYS/SPRINT BATON ROUGE, LA
Take calls from sprint customers with issue with their billing, programming phones,
ordering phones, changing price plans. ect...
FRONT DESK
04/2007 - 04/2007 BEST WESTERN NEW IBERIA, LA
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to
guests, issuing room keys, transmitting and receiving messages, keeping records of
occupied rooms and guests' accounts, making and confirming reservations, and
presenting statements to and collecting payments from departing guests.
PRE-K TEACHER
CALVARY CHRISTIAN LEARNING BATON ROUGE, LA
07/2006 - 09/2006
CENTER
Taught basic skills to children.
CUSTOMER SERVICE
08/2002 - 10/2002 SOUTHERN UNIVERSITY BOOKSTORE BATON ROUGE, LA
Assisted students in locating their proper books. Helped with other general duties.
CUSTOMER SERVICE CLERK
01/1998 - 01/1999 ALBERTSON'S BATON ROUGE, LA
Receive, store, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and
tables with merchandise and arrange merchandise displays to attract customers. May
periodically take physical count of stock or check and mark merchandise.
CUSTOMER SERVICE
06/1996 - 03/1997 LOWES BATON ROUGE, LA
Receive and disburse money. Usually involves use of electronic scanners, cash registers,
or related equipment.
CUSTOMER SERVICE ASSOCIATE
10/1994 - 06/1996 WAL MART SUPERCENTER BATON ROUGE, LA
Sell merchandise
Education and Training
Issuing Institution Qualification Course of Study
Robert E. Lee High High School Diploma Robert E. Lee High
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date
Honors & Activities
Additional Information
Detailed References
Tammy Parms
Gonzales, LA
Personal reference known for 15 year(s).
Contact this candidate