Penny Darlene Heath
Apartment H212
Murfreesboro, TN 37128 US
Mobile: 615-***-****
Email: acbzqb@r.postjobfree.com
Availability:
Job Type: Permanent
Work Schedule: Full-Time
Desired locations:
United States - TN - Murfreesboro
United States - TN - Rutherford County
United States - TN - Smyrna
United States - TN - Shelbyville
Work Experience:
Barber School & Company 04/2008 - Present
1630 South Church Street Hours per week: 50
Suite 112
Murfreesboro, TN 37130 United States
Administrator/Instructor
Supervisor: Mike Davis 615-***-****)
Okay to contact this Supervisor: Contact me first
Provided correspondence of student monthly hours to the State of Tennessee Barber Board.
Managed all account receivable and payable accounts. Receives and disburses cash in
accordance with correspondence for each particular transaction. Ensures that all cash is
processed and deposited either through E-payments or deposit in a timely manner manner.
Examines and performs audits on all deposits. Reconciles cash accountability and reviews
vouchers for accuracy, completeness and to make all deposits a propriety in balancing for the
company. Handle all cash invoices and billing questions pertaining to each student account.
Provided technical and personal guidance to all students. Scheduled appointments, managed
visitors, processed incoming/outgoing calls. Implemented student handbooks and information
pertaining to school curriculum. Administered petty cash reimbursements. Implemented volunteer
service with local organizations for fund raisers. Handle daily mail procedures, collecting, sorting
and distributing mail, including other courier services (Fed Ex, UPS, etc.). Implemented
correspondence for student participation for local High School Career Fair. Other skills include
typing 50wpm, Microsoft Word, Power Point, Quick Books, 10 key, and fax.
Middle Tennessee Barber & Styling College 03/1997 - 04/2008
121 S. E. Broad Street Hours per week: 50
Murfreesboro, TN 37130 United States
Manager/Instructor
Supervisor: Deborah Kennedy 615-***-****)
Okay to contact this Supervisor: Yes
Provided clerical support for 75 students. Excellent record keeping of cash management on all
student accounts. Provided daily and monthly business reports according to the State of
Tennessee State Board of Commerce and Insurance. Managed all incoming/outgoing calls,
process incoming/outgoing mail. Handled all request for student information pertaining to student
enrollment. Prepared correspondence and provided documentation for the Tennessee State Barber
Board. Supervised and trained 75 students in areas of self-development, discipline, counseling and
goal settings. Promoted a sense of personal responsibility and pride in their workmanship.
Schedule appointments and managed clients. Administered petty cash reimbursements and
ordering of supplies. Implemented all testing procedures for final mock exams for preparation of
State Board Testing. Other skills include typing 50wpm, Microsoft Word, Power Point, Quick Books,
10 key, and fax.
Florida Bros Auto Parts 01/1983 - 03/1993
112 West Lytle Street Hours per week: 40
Murfreesboro, TN 37130 United States
Secretary/Bookkeeper
Supervisor: Edwin Florida 615-***-****)
Okay to contact this Supervisor: Contact me first
Provided a wide range of administrative support. Developed strong communications and
interpersonal skills dealing with diverse customers and internal staff members. Solid computer
skills utilized in the preparation of correspondence, documents and account payable and
receivable record keeping. Proven ability to collate and organize large amounts of data efficiently in
providing clerical support to busy office. Good knowledge of relevant computer applications.
Responsible for accounts payable and account receivable, data entry, generating checks and
customer/supplier communication. Assisted with monthly bank reconciliations. Maintained all
accounting and Human Resource files. Responded to customer concerns regarding products,
services and charges. Verified daily cash flow, prepared bank deposits and maintained adequate
on hand cash supply. Input all approved journal entries into the accounting system. Maintained
petty cash funds. Assisted with other clerical duties such as filing, faxing scanning and
photocopying. Produced monthly reports required by the bookkeeper for the financial statements.
Other skills include typing, formatting, proofreading and editing official documents. Managing
schedules and calendars, answering and forwarding telephone calls to their departments. Updating
and maintaining office files, records and other correspondence. Ordering supplies for office.
Maintained and operated office equipment such as fax, scanner, printer, voice mail. Other skills
include Microsoft Word, Power Point, Typing 60wpm, 10 key, Quick Books.
United Cities Gas Company 01/1981 - 03/1983
Murfreesboro, TN 37130 United States Hours per week: 40
Secretary/Bookkeeper
Supervisor: Paul Kennedy 615-***-****)
Okay to contact this Supervisor: Contact me first
Strong organizational and planning skills used in scheduling activities and completing multiple
tasks on time.. Excellent general office skills coupled with a strong work ethic. Proficient in a
number of computer applications and experienced at multi-tasking in a demanding work
environment. Profound knowledge of documenting information and handling cash. General
invoicing, filing records both manually and electronically. Experienced in data entry activities and
software. Highly skilled at performing customer service duties both on the telephone and in person.
Proven ability to prepare reports. Demonstrated ability to calculate figures for accounting
procedures. Recorded transactions for account receivable and account payable. Produced
statements for customer expenditures at end of month. Handle all invoicing and purchase orders.
Recorded all petty cash transactions and approved all reimbursements. Answered and directed all
incoming/outgoing calls. Accepted and delivered all messages. Access computerized financial
information to answer general questions as well as those related to specific accounts. Responsible
for cash receipts, billing and related functions. Post entries to the general ledger, checked figures
for correct entry, mathematical accuracy and demonstrated discretion and maintained
confidentiality. Maintained and operated office equipment such as multiple phone lines, 10 key,
typing 60 wpm, Microsoft Word, fax, and scanner. Established strong organizational and planning
skills used in planning activities. Coordinated fund raisers within the company. Implemented
company functions within the community. Provided excellent customer service and professionalism
within the company. Attention to detail and able to handle customer complaints effectively and
resolve in a timely manner. Arrange all incoming/outgoing mail and distribute to the designated
area. Proven track record of providing clerical support and strong organization and planning skills.
Able to handle multiple tasks and completing them on time.
National Savings Life Insurance Company 01/1980 - 01/1981
Murfreesboro, TN 37129 United States Hours per week: 40
Billing/Claim Clerk
Interpret, implement and enforce company policies. Used creative thinking to address customer
concerns. Worked directly with the claims and procedure department to improve current workflow.
Coordinated with customers and vendors to complete the claim. Creatively handled customer
service calls and explaining the process of the claim efficiently. Scanned and labeled incoming
documents. Excellent knowledge and ability to perform reimbursements. Other skills include typing
60wpm, 10 key, Microsoft, fax. Exceptional verbal and written communication skills and knowledge
of basic computer skills
Education:
Milady Barbering Murfreesboro, TN United States
Professional 04/1993
Relevant Coursework, Licenses and Certifications:
Milady Standard Master/Instructor Barber...continuing education through Tennessee State University
Riverdale High School Murfreesboro, TN United States
High School or equivalent 05/1979
References:
Name Employer Title Phone Email
Kim Thomason Murfreesboro School Secretary 931-***-****
VA Smyrna, TN 615-***-****
CSM George Nelson Smyrna High School JROTC Teacher 615-***-****
Joann Lynch Self 615-***-****
Adam Rutledge South Side Barber Shop Barber 931-***-****
Brenda Davis Thompson Machinery Secretary 615-***-**** Indicates professional reference
Additional Information:
Microsoft Word, Power Point, Quick Books, Typing 60wpm, 10 key, fax
Specialized experience include accounting, budget /financial management, performing cash processing functions
involving receipts, disbursements, deposits, records transactions, reconciles cash, reviews all vouchers, performing
electronic deposits.