TERRI L. BENNETT

**** ****** ******, *****, ** **720

Cell: 443-***-**** ~ Home: 410-***-****

Email: acbzq2@r.postjobfree.com

Dynamic, results-oriented leader with a strong record of accomplishments in

organization and program operations; establishing and evaluating

organizational infrastructures and systems to ensure greater efficiencies;

and overseeing multi-million dollar budgets and streamlining expenditures;

Ability to utilize best practices and integrative team approach to drive

organizational, financial and programmatic goals; Strong people skills;

Great facilitation and mediation skills. Specific areas of expertise

include:

(Operations & Facilities Management (Strategic Planning

(Community Partnership Development (Program & Grants Administration

(Resource Development (Training & Facilitation

(Volunteer Board Management (Volunteer Committee Management

WORK HISTORY

Chief Operating Officer March 2013 - Present

YWCA of Annapolis and Anne Arundel County

Serve as Executive Staff responsible for overall strategy, direction and

management of internal operations of the organization, including human

resources, information technology, and facilities management; Oversee and

direct employees who support the YWCA's mission and services, which include

mental health counseling, legal services, crisis intervention, and

community outreach and education services; Ensure and improve the

performance, productivity, efficiency and profitability of departmental and

organizational operations through the provision of effective

infrastructures, methods and strategies; Monitor, manage and improve the

efficiency of support services such as information technology and human

resources; work with Finance department to establish and monitor annual

agency and program budgets; Facilitate coordination and communication

between support functions; Develop, edit and interpret organizational

policies and procedures; Continually evaluate and refine business model

using a data-drive approach to gauge impact, monitor performance metrics

and create efficiencies; Ensure organizational activities, functions and

operations are aligned with the YWCA's mission, vision, strategic plan and

direction of the Board of Directors; Conduct resource development

activities, including proposal writing to increase revenue for

program/service enhancements; Attend monthly Board of Directors and

community partnership meetings; Oversee staff of thirty-one employees.

Director, Grants Department November 2008 -

March 2013

Adventist HealthCare, Inc., Rockville, MD

Served as corporate leader responsible for oversight of the Grants

Management Department which provides grants administration, grants

compliance/audit services and grant writing services to the Adventist

HealthCare system, including its three acute care hospitals, rehabilitation

hospital, behavioral health hospital, home health service facilities and

programs ranging from healthcare services (acute care, behavioral health,

home health) to early childhood, senior living and emergency management

initiatives; Created, expanded and maintained grants management

infrastructure; Developed annual grants revenue of $7m; Expanded healthcare

and human service grant funds for forty-two programs; Recouped over

$853,000 in potential loss of grant funds; oversee quality assurance,

compliance reviews (OMB Circulars A21, A110) and internal/external

financial audits (OMB Circular A133) of programs; Conducted strategic

planning sessions for department; Consulted with hospital administrators

and principal investigators on program planning and fund development;

Developed and implemented grants administration policies and procedures;

Conducted training workshops on program design, grants administration and

program compliance; Provided quarterly reports to Adventist HealthCare

Executive Team; Supervised full time staff of five and PRN temporary staff.

Associate Vice President August 2004 - June 2008

United Way of Central Maryland, Baltimore, MD

Served as senior management team member with responsibilities that included

increasing revenue and organizational visibility within the community;

Partnered with local and national foundations and local, state and federal

government agencies to maximize program funds and service effectiveness;

Responsible for programmatic strategic planning and implementation of

grants administration services, including competitively-awarded grants

distribution via RFP process, negotiation of contracts and grant awards,

program compliance/audits, and accountability of program outcomes of

community-based partner agencies; Developed relationships with internal and

external community stakeholders in both corporate and non-profit arenas;

Managed volunteer committees; Leveraged $700,000 in new additional funding;

Worked with UWCM legal team to develop, implement and monitor contractual

agreements; Provided training and technical assistance workshops to

community partners; Conducted presentations within the community and served

on community-based human service committees; Conducted annual departmental

strategic and monthly budget planning activities; Directly supervised staff

of four; Jointly provided management oversight for Community Impact

Division and staff of twelve.

Director, Office of Community Initiatives May 2001 - August

2004

Maryland Department of Human Resources, Baltimore, MD

Served as Director of $21 million federal and state funded programs

providing comprehensive human services programming throughout the state;

Generated additional program revenue of $16 million in 2004; Managed the

Governor's Commission on Responsible Fatherhood; Directed operations and

competitive bid process for Governor's Office initiatives including

programs such as the Maryland Fatherhood Initiative, Displaced Homemakers,

Young Fathers/Responsible Fathers, Access & Visitation and the Joseph Fund;

Pursued new Governor's initiatives and programs on behalf of State

including programs such as the Healthy Marriage Initiative; Responsible for

developing collaborative working relationships with federal, state, local,

faith- and community-based partners; Prepared and submitted legislative

budgets, briefings and reports on state programs; Presented and defended

budget at Board of Public Works meetings; Oversaw program compliance and

audit activities for State-wide community-based, nonprofit organizations

funded by the State; Served as conference host and conference presenter

throughout the State; Represented the Department on special projects within

the community; Provided training and technical assistance to community

partners; Managed volunteer committees; Conducted annual departmental

strategic and monthly budget planning activities; Supervised staff of

fifteen.

Director of Admissions and Employment Services January 1994 -

April 2001

workFirst, Inc., Baltimore, MD

Served as Director of $350,000 budget providing recruitment and marketing

initiatives to increase program/client base within the Baltimore

Metropolitan area; Directed organizational change management activities in

an effort to obtain national accreditation from the Commission on

Accreditation of Rehabilitation Facilities (CARF); Successfully attained

organizational accreditation; Developed and implemented organizational and

programmatic policies and procedures; Developed programs, such as Start On

Success, for low-income teens; Recruited clients for employment services;

Conducted orientations and training sessions for community partners and

potential clients; Developed collaborative working relationships with the

business community and state and local government; Served as recruitment

representative for programs; Conducted marketing/public relations within

the community to promote organization; Wrote grant proposals to expand

agency services and funding; Presented at local and state conferences;

Conducted annual departmental strategic and monthly budget planning

activities; Worked with and submitted reports to Board of Directors;

Supervised staff of ten.

Program Manager January 1991 - January 1994

Goodwill Industries of the Chesapeake, Baltimore, MD

Managed employment counseling and case management services for 120 disabled

employees; Designed, implemented, and evaluated vocational training and

life skills programs for disadvantaged clients; Led activities for

preparation of annual accreditation; Chaired and coordinated Business

Advisory Council; supervised staff of four.

Personnel Specialist May 1987 - February 1990

Broadway Services, Inc., Baltimore, MD

Served as human resources generalist and liaison to management and

operations staff; Provided employment-related counsel for all levels of

employees; Conducted mass recruitment efforts, including interviewing,

hiring and conducted employee orientations; Coordinated and participated in

EEO grievance hearings; Maintained human resources statistical reports.

EDUCATION

Master of Science, Negotiations and Conflict Management, University of

Baltimore,

Baltimore, MD, December 2006

Bachelor of Arts, Psychology, Hampton University, Hampton, VA, 1986

ACHIEVEMENTS, CERTIFICATES AND TRAINING

Greater Baltimore Committee Leadership Program, Baltimore, MD, Class of

2008

Friedman Results Accountability Trainer, 2007

Certified Mediator, University of Baltimore, 2006

Certified Facilitator, Community Conferencing Center, 2006

Certified Grants Specialist, The National Grant Writers Association, 2005

COMMUNITY ACTIVITIES

Member, National Grants Management Association, 2011 - Present

Proposal Reviewer, Federal Government 2011 - Present

Member, United Way NCR, Regional Advisory Council, 2009 - 2010

Member, Board of Directors, Maryland New Directions, 2008 - 2010

Board of Trustees, Community College of Baltimore County, 2008 - 2009

Member, Resource Board, Office of Undergraduate Education, UMBC, 2008 -

2009

Co-Chair, Capital Campaign Committee, Collington Square Nonprofit, Inc.,

2007 - 2008

Plenary Session Speaker, CANDO Conference, Maryland Judiciary Committee,

October 2007

Member, Maryland Parent Advisory Council (MPAC), Department of Education,

2003 - 2004

Staff, Governor's Commission on Responsible Fatherhood, 2001 - 2004

Staff, Joseph Fund, Governor's Initiative, 2001 - 2004

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