Betty Antoine

**** ******* ***** ****

Louisville, Kentucky 40291

812-***-**** acbzo6@r.postjobfree.com

HUMAN RESOURCE MANAGEMENT

. Extensive background in HR management affairs, including employee

recruitment and retention, staff development, training, mediation,

conflict resolution and records management

. Ability to convey difficult & challenging information to managers and

upper management

. Liaising with recruitment team on salary levels for existing &

prospective staff consistent with market conditions and policies

. Demonstrated ability to serve as a knowledgeable resource to the

executive management team that provides overall company

leadership and direction

. Excellent organizational management skills

. Ability to practice and coach organization managers in the practice of

a high level of confidentiality

. Expert Microsoft skills including Word, PowerPoint, Excel & Outlook

Excellent computer skills in a Microsoft Windows environment

. Excellent written and spoken communication skills

. Outstanding interpersonal relationship building and employee coaching

skills

HR SKILLS USED IN MY CURRENT POSITION

Staff Recruitment and Retention Orientation & On-Boarding

HR Strategy Talent Management & Employee Training

& Development

Employee Relations

Performance Management

Compensation HR Policies & Procedures

Organize & Conduct employee

recruitment programs

Supervisory Responsibilities

Ensure HR strategy aligns with

Raise proactive issues with directors business plans and strategic

and managers, identifying practical objectives

solutions to complex and diverse

issues, & recommending appropriate Briefing new managers on policies &

action plans procedures & coaching managers on

difficult & complex issues

Providing pragmatic and consistent

guidance and advice to managers on Ability to manage time & prioritize

grievance, attendance, disciplinary work

and performance issues

Conduct investigations Expert Microsoft skills including

Reviews, guides, and approves Word, PowerPoint, Excel & Outlook

management recommendations for

employment terminations Currently qualified to train:

Ability to influence & persuade DDID CPI training

senior management AHA CPR (adult & child), AED

AHA First Aid

Pragmatic problem solving skills Help At Home, Inc. both orientations

for employees providing services to

the elderly and / or the population

with DD/ID

EDUCATION

Graduated Spalding University, Louisville, KY; 2011 Graduated IVY Tech

State College, Sellersburg, IN; 1996

Bachelor of Arts Degree in Psychology AAS Degree in Business

Administration

GPA 3.88 GPA 3.55

HONORS / LEADERSHIP / VOLUNTEER EXPERIENCE

Member Phi Theta Kappa International Honor Society

Current member of Day Spring's Services Committee, Education Committee and

Long-Term Care Task

Force

Lead workshops on money management, job development, self esteem and others

while at Bridgepointe

Member of Bridgepointe's Business Advisory Council 1999-2002

Lead class on resume development while a student at IUPUC

PROFESSIONAL EXPERIENCE

Help At Home, Inc., Louisville, KY, New Albany & Seymour, IN

Home healthcare company employing people in twelve states

Program Director 2007-Present

Hired at branch in Seymour as QDDP-D, promoted to QDDP and then to Branch

Director and most recently to Program Director

Opened new company branches in New Albany, IN and Louisville, KY. Guided

start up and management in both states. Currently working with the vice

president, other senior management and local office management to solidify

marketing strategies, recruit employees, develop and rework orientation,

training and incentive programs. Work with several populations including

people with developmental disabilities and the elderly.

Key Results:

. Played a key role in ensuring the successful launch of both the

Indiana and Kentucky offices

. Fostered a teamwork/open door environment conducive to positive

dialogue and productivity

. Personal efforts were cited as the driving force behind the quick

growth of the client base and high employee retention rate within

an industry where high turnover is the norm.

. Negotiated more than 100 salary offers and dozens of sign-on bonuses

at the exempt and non-exempt level.

. Trained management teams on interviewing techniques and best

practices, conducting meetings and one-on-one coaching sessions

that contributed to sound hiring decisions

. Saved company thousands of dollars in workman's comp claims

. Qualified to train current Help At Home, Inc orientation, AHA CPR &

First Aid, DDID CPI Training

TLC / Rescare, Hanover, IN

Nation's largest non-franchised provider of quality 24 hour home care

services

Supported Living House Manager 2006 - 2007

Promoted to this management position. Hired, managed and scheduled direct

support staff. Conducted investigations when employee complaints or

concerns were brought forth. Actively participated in brainstorming of

new programs

Compiled & Managed case management documentation. Provided pragmatic and

consistent guidance and advice to staff on grievance, attendance,

disciplinary and performance issues

Briefed new staff members on policies & procedures & coached staff on

difficult & complex issues

Key Results:

. Reorganized and managed weekly auditing of medications.

. Fostered a teamwork/open door environment conducive to positive

dialogue and productivity.

. High employee retention rate within an industry where high turnover is

the norm.

B&A, Salem, IN

Self Owned Small Business

Owner 2002 - 2006

In charge of all aspects of a small business, including, but not limited

to, accounting, inventory, application of materials, and dealing with

suppliers and meeting deadlines.

Raising proactive issues with managers, identifying practical solutions to

complex and diverse issues, & recommending appropriate action plans

Briefing managers on policies & procedures & coaching managers on difficult

& complex issues

Key Results:

Co-developed company's first-ever standardized disciplinary procedures and

tracking system that insulated company from legal risk and ensured

consistent and fair discipline processes

Created orientation program

Bridgepointe Goodwill & Easter Seals, Clarksville, IN

Provides comprehensive job placement services in doing so, foster their

independence.

Employment Consultant 1999 - 2002

Promoted to this position. Provided job placement services to Welfare-to-

Work and Vocational Rehabilitation clients. Assisted clients with resume

and job development. Conducted many different workshops including mini

vocational evaluations, job searching skills, self esteem and budgeting

workshops

Key Results:

Member of Bridgepointe's Business Advisory Council 1999-2002

Conducted workshops that assisted a large percentage of clients to get jobs

and get off welfare

REFERENCES ON REQUEST

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