EVELIA RUDOLPH

*** **** ****** #***, *** DIEGO, CA 92101

619-***-**** acbzk2@r.postjobfree.com

HIGHLIGHTS AND QUALIFICATIONS:

Bilingual (Spanish/English) Flexible, Dependable and Trustworthy 10-Key-by-Touch/Typing

Multi-line Telephone Work Independently or with a Team MS Word and Excel

Ability to Multi-Task Exceptional Customer Service Skills TimeSlips Software

Strong Work Ethics Excellent Attention to Detail Kofax Capture

WORK EXPERIENCE:

Customer Relations:

Accurately entered new patient’s demographic and insurance information into database for Keith & Company.

Reviewed Explanation of Benefits and corrected claims to ensure proper payment for Keith & Company.

Acted as a liaison between Insurance Companies and Employers for Teague Financial Insurance.

Operated multi-line telephones assisting and directing customers for Teague Financial Insurance, Target, and State Farm Agency.

Translated benefits and procedures in annual employee meetings for Teague Financial Insurance.

Administrative:

Prepare payroll files for scanning and scan into digital format, document validation and verification for MTS.

Provided staff support to the administrative department in special projects for PCG.

Maintained and organized bookkeeping to accurately track customers base and business accounts for PCG.

Recorded employees timesheets and provided payroll support for Professional Consulting Group and RGIS.

Assisted employers with the appropriate forms and enrollment materials, to ensure proper medical coverage in a timely fashion for Teague Financial Insurance.

Management:

Assisted District Manager with the training and performance of a team of 16-25 people for RGIS.

Responsible for direction and management of new insurance group cases for Teague Financial Insurance.

Ordered, purchased and received all supply materials for RGIS, PCG, Teague Insurance, and State Farm Agency.

WORK HISTORY:

Scanning Technician Metropolitan Transit System. San Diego, CA 09/13 – Present

Attorney Biller Attorney Billing Service San Diego, CA 08/11 – 01/12

Medical Biller Keith & Company El Cajon, CA 04/11– 06/11

Area Manager RGIS, LLC San Diego, CA 02/06 – 07/09

Bookkeeper Professional Consulting Group Spring Valley, CA 05/04 – 02/06

Operator Target Store El Cajon, CA 08/03 – 07/04

Office Manager State Farm Agency Spring Valley, CA 09/02 – 06/03

Administrative Manager Teague Financial Insurance La Mesa, CA 01/95 – 05/02

EDUCATION:

Medical Billing & Coding Concorde Career College San Diego, CA 08/10 – 04/11

Computerized/Accounting Regional Occupational Program Spring Valley, CA 01/03 – 06/03

Skilled Insurance Clerk Grossmont College El Cajon, CA 07/94 – 01/95

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