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Customer Service Quality Assurance

Location:
East Orange, NJ
Posted:
January 04, 2014

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Resume:

RADIOLOGIC TECHNOLOGIST

Konan Thomas Kouadio

*** ****** ** *** *****, Orange, NJ 07050 617-***-**** acbzee@r.postjobfree.com

Objective

Leveraging stellar radiography knowledge with top-notch care to optimize the patient experience.

Outstanding academic and hands-on experience within healthcare setting. Well practiced in the

diagnostic imaging procedures. Expertise in fixed and mobile radiography. Earned reputation as

dependable and flexible with strong ability to excel under minimal direction. Certified ARRT and

active member of ASRT, SORA NJ,MTMI.

Core Competencies

Procedures diagnostic GI exams, orthopedic exams, vital signs and BLS.

Hospital Specific: Fluoroscopic exams, portable exams, C-arm, emergency department, inpatient and

outpatient surgery, C-arm, portables.

Professional Experience

Transport IN SAME DAY SURGERY, STATE HOSPITAL, NJ, September 2013-PRESENT

Lead patients back to rooms, and straighten up after they leave a pre-op suite. Sanitize beds and

wheelchairs, make beds, bring snacks and refill water jugs. Help Certified Nurse Assistant by

wheeling patients to their cars when discharged, carrying and picking charts.

Radiology Intern, Jan. 2010 – August 2011 Hospital School of Health Sciences, New Jersey

Acquired well-rounded and thorough experience in healthcare setting, Performed radiographic exams

in compliance with hospital standards and practices. Gained experience working with patients of all

ages with a variety of medical conditions from pre-op to outpatient care. Developed solid

understanding of imaging equipment and imaging documentation software, including PACS Image

Archive and DICOM storage. Collaborated with fellow interns and staff to focus on stellar patient

accommodation and comfort. Performed administrative duties and quality assurance to facilitate

patients and ensure record accuracy. Successfully completed CPR and MAVT certifications.

Customer Service Lead/Assistant Manager Dec. 2008-Present Hess Corporation

provided top-notch customer service and honored leadership skills. Operated and supplied cash

registers, assisted in cash handling, and closed cash office.

Education

BS/MS in Medical Informatics Technology (Expected 2016)

AMA- approved Program of Radiology Technology

Associate in Applied Science, Radiologic Technology, August 2011

ESSEX COUNTY COLLEGE (Newark, New Jersey)

GPA: 3.54

Awards & Recognitions:

Awarded Essex County College Deans List 2011

Awarded Essex County College Deans List 2009

Awarded Hard Worker Student at Texas Arlington University 2006

Best Soccer striker UTA Arlington Texas 2006

Reference: Will be furnished upon request

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