K r izzia Sotillo

Montgomery Village, M D

240-***-****

OBJECT I VE: To obtain a position that will enable me to use my strong

organizational skills, communication skills, educational background,

and ability to work well with others.

ED UCAT ION Medical Sonography, Montgomery College, Takoma Park,

M D, Currently attending part-time.

H igh School D iploma, Gaithersburg H igh School, Gaithersburg, MD 2004-

2007

EXPER I ENCE Customer Service Specialist, D rinkMore Water,

Gaithersburg, MD

November, 2012- June, 2013

Answer multiple phone lines

Assist customer with t roubleshooting of equipment and schedule deliveries

Collect payments

Database administration

L egal Assistant/ Paralegal/ Receptionist, L andeo & Capriotti,

L LC, Gaithersburg, MD

2008- October, 2012

Records management.

Database administration.

Executive support.

Communication with Immigration Court and Montgomery County

Courts for legal sessions.

Manage confidential information.

File correspondence.

Preparation and t ranslation of legal documents.

M ail, fax, or arrange for delivery of legal correspondence to clients,

w itnesses, and court officials.

Answer multiple phone lines.

Schedule and make appointments.

Make photocopies of correspondence, documents, and other printed

matter.

Organize and maintain law libraries, documents, and case files.

Assist attorneys in collecting information such as employment,

medical, and other records.

Office Assistant, BNR Management, Montgomery Village, MD

2007-2008

Collect payments.

Resolve customer service inqui ries.

Order appliances for apartments when needed.

Demonstrate apartments to potential tenants.

M aintain all properties correspondence and information strictly

organized.

Answer multiple phone lines.

Florist, Mason’s Flowers, Gaithersburg, MD

2006-2008

Mul ti tasking.

Customer service.

F loral design artist and advisor.

SK I L LS F luent in English, and Spanish. Efficient in information systems,

and data base.

H igh ethical standards for confidential information. S trong analytical,

learning and team building skills, with the abili ty to adapt to a

constantly

changing work environment. Excellent organization skills. Great and

positive

a tti tude.

R EFERENCES U PON REQUEST

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