Hussein A. Haitham
Green Community, Dubai, UAE
Phone: +971********
December 24, 2013
Immediately available: Experienced Business Analyst with a passion for
Information Technology and project management.
Dear Sir/Madam,
During my past years 9 years I have developed a professional experience in
Project and Product management, IT Business Analysis, Market researches
and Analysis, Financial Analysis, Data Analysis,, specifically in the
Information technology, Oil and Gas, and Real Estate sectors in the UAE,
kingdom of Saudi Arabia, Bahrain, Qatar, and North Africa.
I Graduated with a Bachelor Degree in Management Information System, a
certified Project Management Professional (PMP) , Certified Product Manager
(CPM) , a Certified Innovation Leader (CIL) and running for the Certified
Business Analyst Professional (CBAP) on Dec 13. I am currently occupying
the role of a Senior IT Business Analyst at Thomson Reuters, Dubai UAE
I am a hard worker and my attention to detail is one of my best qualities.
I would love the chance to interview with your organization for any
possible vacancies in Business Development, Business analysis, System
Analysis, Project management, or Product management. Thank you in advance
for the opportunity.
Sincerely,
Hussein A. Haitham
P.S. I am excited about the possibility of a personal interview at your
earliest convenience to further discuss my credentials with you. I can be
reached at +971-**-*******.
Enclosure: Resume
Hussein A. Haitham
Senior IT Business Analyst, PMP, CPM, CIL, CBAP
acbyol@r.postjobfree.com
Contact Hussein on LinkedIn
Summary
During my past years 9 years I have developed a professional experience in
Business Analysis, Market researches and Analysis, Financial Analysis,
Data Analysis, Project and Product management, specifically in the
Information technology, Oil and Gas, and Real Estate sectors in the
Lebanon, UAE, kingdom of Saudi Arabia, Bahrain, Qatar, and North Africa.
I Graduated with a Bachelor Degree in Management Information System, a
certified Project Management Professional (PMP) , Certified Product Manager
(CPM) , a Certified Innovation Leader (CIL) and running for the Certified
Business Analyst Professional (CBAP) on Dec 13. I am currently occupying
the role of a Senior IT Business Analyst at Thomson Reuters, Dubai UAE.
Professional Experience
Sr. Business Analyst at Thomson Reuters
August 2012 - Present
. Business Analysis Planning and Monitoring
. Facilitate and lead structured requirements discovery sessions to
elicit requirements, process flows, data flows, business rules, risks
and assumptions; champion requirements throughout the duration of the
project
Business process descriptions, use cases, scenarios, business
analysis, and task and workflow analysis.
. Critically evaluate information gathered from multiple sources,
reconcile conflicts, decompose high-level information into details and
distinguish user requests from the underlying true needs.
. Work with stakeholders to understand their strategy, processes,
business rules and systems in order to provide innovative
recommendations on efficiencies and solutions
. Efficiently document requirements using industry recognized techniques
(Business Requirements Document, Functional Requirements Document, Use
Cases, Data Dictionary, Reports Catalogue, etc.)
. Effectively communicate requirements to Information Technology
Services technical teams, managing changes/clarifications to the
requirements as needed
. Develop and research product ideas with Investments line of research
including Financial Research, IPOs, Private Equity and Mutual Funds
. Refine business requirements with product owners and work on designs
with Graphic designers
. Create product specifications that define objectives, scope,
requirements and deliverables
. Follow up on clients feedbacks regarding finished products
. Oversee bugs and enhancements reporting by product owners
. Manage multiple and concurrent work streams of business analysis,
leveraging best suited methodologies and practices
Sr. Business Analyst / Project Coordinator at emaratech (formely Datel)
January 2011 - August 2012
. Provide technical assistance to management and Technical Project
Managers in request management,
. Project prioritization, resource allocation, and regular portfolio
reviews.
. Research, collect and evaluate project data necessary to meet project
reporting and requirements' evaluation
. Design and develop the configurations to be deployed on systems using
the approved solution assessment to meet customer requirements.
. Provide technical assistance to management and Technical Project
Managers in the creation of the project
. Develop, maintain, update, and oversee project plans and schedules
using several tools.
. Identify and document project issues and risks in information
technology (IT) project plans and escalate to senior management.
. Provide project plan trend analysis and control including analysis,
research, development and maintenance of the project data.
. Direct technical and personnel resources to ensure project results
conform to quality, time and budgetary stipulations.
Business Development Engnieer / Vendor Inspection Coordinator at
Germanischer Lloyd
February 2008 - January 2011
Worked as part of a team that conducts business development activities
such as identifying target projects, conducting site visits
to evaluate suitability for PV installations, identifying
restrictions from a technical and administrative standpoint,
coordinating technical advisors, delivering technical inputs to the external
legal advisors and being responsible for the technical Due Diligence hando
ver to the project finance team.
Main duties and responsibilities:
. Analyze technical aspects of PV projects
. Coordinate pre-construction activities with EPC contractor
(site visits, topo maps, net area calculation, EPC layout)
. Work in close coordination with Legal/Admin of Technical
Dev department and Commercial Dev managers
. Coordinate technical Due Diligence activities with external advisors
.
Negotiate technical aspects of agreements with developers, municipalitie
s and utilities
. Conduct competitive product analysis and market research to develop
roadmap and sales strategy to secure new business.
. Inform Account Managers on identified business opportunities.
. Develop good customer relationship by personal visits, phone calls,
follow-ups, e-mails etc.
. Maintain strong relationship with customers for future business
growth.
. Assist purchasing team in quotations activities like price and
delivery negotiations with customers.
. Work with internal teams to achieve targeted business goals.
. Coordinate with Business development Manager in problem solving,
resourcing and budgeting activities.
Research Analyst at Maven Consulting FZCO
February 2007 - February 2008
. Main responsibility was to assist in developing professional market
research and feasibility studies, specifically in the real estate
sector as well as other sectors. I have been instrumental in the
production of feasibility studies for many property development
projects in the UAE & kingdom of Saudi Arabia. Examples include:
. Mega-projects worked on include the Sharjah Investment Center, Dubai
World Central sub-components, Al
. Reem Island, Global Village, Jazan Economic City - KSA.
. Assisted in assessing market demand and supply researches, identifying
gaps and potential opportunities,
. evaluating the competitive landscape, developing financial models and
evaluating the financial viability of the project.
. Experienced in GCC real estate market analysis - mainly UAE and KSA.
. Data gathering and analysis, through primary and secondary research.
Data Analyst - Intern at ITI lebanon
December 2004 - January 2007
Gained a great knowledge in Data Management (Indexing, Mining, Organizing,
sorting, functioning etc.) Experience in Data Systems such as SQL Server &
Oracle.
Main duties and responsibilities:
. Design, develop, implement and maintain business solutions
. Complete various market research projects
. Interpret results using a variety of techniques, ranging from simple
data aggregation via statistical analysis to complex data mining
. Work with business leaders to identify analytical requirements
. Coordinate database management
. Participate in marketing meetings and strategic planning
. Perform other miscellaneous duties as assigned
Social Work Experience
Environmental Activist - Green Peace
Feb 2000 - Sept 2003
. Fundraise, build membership for partner groups, educate and activate
students and citizens on environmental pressing issues.
Environmental Activist - Indyact
Dec 2003 - Feb 2007
. Fundraise, build membership for partner groups, educate and activate
citizens on pressing issues.
. Part of a Team that Organized press conferences and build coalitions
with other non-profit organizations.
. Learn how to effectively generate public support, build understanding
of the political process, and create positive social change.
Social Activist - International Red Cross Youth
Dec 2000 - Feb 2007
. Promote the needs and rights of young people in Lebanon by contacting
local companies, schools, universities, clubs and individuals to
discuss the humanitarian aspect that the Red Cross and its programmes
do, and how important donations are to making this happen.
. Plan and deliver creative social media activity that speaks on behalf
of young people everywhere, and highlights fundraising activity for
Red Cross and its programmes.
. Worked closely with the Public Affairs and Communications Social
Activists on campaigns and specific pieces of work.
Social Worker - Dubai Cares, UAE
May 2009 - Oct 2012
. Fund-raising campaign to provide children in southern Somalia,
Bangladesh, Syria with much needed food and nutrition to prevent
diseases and death caused by starvation and war conflicts.
. Team member in the "School Awareness Campaign" in collaboration with
the Knowledge and Human Development Authority in Dubai to highlight
the importance of providing children in developing countries with
primary education and in line with its conscious efforts to reach out
to and interact.
Aid Relief and Social Worker -Volunteer in UAE, UAE
May 2009 - Oct 2012
. Aid in Motion - Clothing Collections for the Less Fortunate across the
UAE.
. Books for the Blind - Audio Books recordings for the blind people.
. Helping Hands project - Residential Care Home which is a centre that
currently has more than 45 children and adults with special needs
living in their care full-time, all year round.
. Blood Donation project - Part of a massive campaign to raise the
citizen's awareness of the blood donation importance.
Project Coordinator - Thomson Reuters Foundation
Sept 2012 - Present
. Update protection sector strategy incorporating current projects and
future opportunities/directions, including a framework for emergency
response.
. Responsible to ensure that programs meet stated objectives within the
timeframe and on budget, with specific attention to ensuring quality
interventions.
. In coordination with the Grants Coordinator and Deputy Director
programs, develop new program designs and proposals, with support from
the Senior Technical Advisor (Protection).
. Develop budgets and spending plans and monitor project expenditure
through finance reports and other tools, with support from the grants
and finance teams.
. Ensure that all new budgets accurately reflect program activities and
required staffing levels.
. Provide continuous support to and ensure targeted capacity building of
staff.
Languages
Arabic Native
English Bilingual proficiency
French Elementary proficiency
Skills & Expertise
Microsoft Office Business Analysis
ERP ( SAP & Oracle) Primavera P6
SPSS MS Project
Data Analysis JIRA
A++ UML Tools
SQL Server Agile Methodologies
Visual Basic C++ Agile Modeling
Object Oriented Design Financial Modeling
Microsoft SQL Server Object Oriented
Modeling
PMP Confluence
Project Management ITIL
Project Planning Management
Education
Saint George College
Bac II, Economics, 2000 - 2003
Lebanese International University
Bsc, Managment Information Systems, 2003 - 2007
Project Management Institute
PMP, Project Managment, 2011 - 2012
Dale Carnegie Training
Diploma, Manage like a Professional, 2012 - 2012
Association of International Product Marketing and Management (AIPMM)
Certificate, Certified Product Management (CPM ), 2013 - 2013
Association of International Product Marketing and Management (AIPMM)
Certificate, Certified Innovation Leader (CIL), 2013 - 2013
ITIL
Certification, IT Service Management (ITSM) - Candidate Dec 2013
International Institute of Business Analysis
Certification, Certified Business Analysis Professional TM (CBAP ) -
Candidate Dec 2013
Honors and Awards
. Environmental Activist certificate in Green peace 2000 - 2003
. Activist award in Indyact 2003 - 2007
. International Red cross member 2000 - Present
. Silver Medal for the best scientific project in the American University
of Beirut Science Fair - 2001
Interests
Reading, Chess, Table Tennis, Traveling.