Gary L. Quarles

**** ************** *** ****

Raleigh, North Carolina 27610

E-mail: acbyoa@r.postjobfree.com

Ph#: 919-***-****

Objective: To obtain a position as a Network Engineer that allows the opportunity to demonstrate the variety of

telecommunications skills I have gained during my eight years with the United States Army as well as 7 years experience working

for various service providers, i.e. MCI, Verizon Business, and AT&T.

Specialties:

Familiar with network Installs/design Circuit troubleshooting/testing

LAN/WAN Management Network troubleshooting/trouble isolation

Experience with several network technologies Documentation and ticket management

Work History:

Network Engineer 2012 to 2013

AT&T, Research Triangle, Cary, NC

Network Engineer for AT&T Network operations Center (NOC)

Installation and configuration of Cisco routers and switches

Dispatched engineers to replace faulty devices and assisted with troubleshooting and installation s

Worked with project managers and project engineers to resolve any customer issues

Monitored AT&T network device and worked troubles tickets until they were resolved

Cisco router/switch troubleshooting and fault isolation

Work well in team environment, high stress situations supporting several customers

Obtained training and skills on Verizon's software applications and adapted quickly to the tasks

Engineer III/Shift Supervisor 1996 to 2012

Verizon Business, Cary, NC

Shift supervisor for Network operations Center (NOC)

Installation and configuration of Cisco routers and switches

Troubleshooting LAN/WAN worldwide networks for USA and overseas customers

Testing and Configuration, DS0, T1 and DS3/T3 circuit testing

Frame-relay access Device (FRADS), Frame relay testing and monitoring

Troubleshooting with ISP’s, Telco’s worldwide to clear circuit outages

(IDNX) Promina 400/800 Inter-digital Switching Network

Familiar with Newbridge/Alcatel network troubleshooting

Familiar with Video Tele-conferencing network (VTC) (MCU) troubleshooting

Troubleshooting of Verizon, AT&T customers legacy network devices

Call center experience, on-call engineer

Supervised 14 shift personnel.

Responsible for counseling, training, mentoring, input for performance reviews and shift schedules

Communications Systems Control Supervisor 1995 to 1996

United States Government Camp Humphreys, South Korea

Supervised, trained and counseled South Korean Nationals as well as US Army technicians

Monitored and maintained modems, multiplexers, CSU/DSUs for base operations

Fiber optic modem testing and troubleshooting

Managed maintenance operations for five microwave LOS radio sites

Circuit troubleshooting and testing

(IDNX) Promina 400/800 Inter-digital Switching Network

Communications Systems Circuit Controller

National Security Agency (NSA) Ft. Meade, Maryland 1992 to 1995

Worked in NSA Technical Control Facility (NOC), conducted global circuit testing to isolate and clear circuit and equipment

faults

Tested voice/digital circuits 9.6k to DS1

Promina/IDNX 400 install and equipment troubleshooting

FCC-100, 2048 mutiplexer

Prepared maintained all reports, trouble tickets, master station logs, outage records and restoration records.

Installed, loaded and replaced bulk encryption devices, KG-95, 96, 194, 84A, 84C, 13, KW7

Encryption device installing and key reloads

Remedy ticketing system

Use of test equipment, Oscilloscopes, Firebird 6000, BERT testers

Top Secret (SCI) security clearance held with polygraph

Military technical control facility school completion

Advance Military technical control facility school completion

Communications Systems Circuit Controller

United States Government Okinawa, Japan 1989 to 1992

Prepared maintained all reports, trouble tickets, master station logs, outage records and restoration records

Gained experience in analog circuit testing ie. frequency response, envelope delay, impulse noise, C notch, signal to noise

Encryption device installalation and re-keying

Remedy ticketing systems

Installed and tested circuits for emergency restoral supporting Clark Air Base, Philippines and Operation Desert Storm/Shield in

Saudi Arabia

Education:

Bay Networks, Cary North Carolina

Troubleshooting TCP/IP Networks

Telco and service provider training MCI/WORLDCOM, Cary North Carolina

Integrated Services Digital Networks (ISDN), Data Support Engineer

Telecommunications System Circuit Controller Global Knowledge, Cary North Carolina

Internetworking with TCP/IP, Interconnecting Cisco Network Device, Cisco Internetworking

Troubleshooting (CIT)

Currently working to complete Cisco certifications

References:

Furnished upon request.

Contact this candidate