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Customer Service Vice President

Location:
Atoka, TN
Posted:
January 03, 2014

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Resume:

**** * * ******* *******, Atoka, TN ***** 205-***-****

acbynu@r.postjobfree.com

Vickie Sanderson

Accustomed to meeting tight deadlines

Skilled in Loan Document Processing, Wiring funds,

Balancing HUD settlement statements, Site Built and

Manufactured Home Loans.

Accomplished at working in a fast paced environment and

successfully handling several responsibilities

simultaneously

Experience 01/24/02 to CIS Home Loans Hamilton, AL

present

Compliance/Escrow Clerk/Mortgage Loan Specialist Assistant

/Mortgage Loan closer trained in FNMA, FHA and USDA

programs

Prepare loan documents originated in 21 states

Work with minimum supervision

Exercise judgment in compliance and legal disclosures

Complete and prepare legal documents

Wire funds for loan closing

Balances HUD -1 settlement statements

Fund closed loans and receive signed loan document packages

Maintain good customer relations between, borrower, closing

agent, and seller

Organized and knowledgeable in loan programs

Clears post-closing exceptions as required

Requests fees

Word, Excel and Outlook

Clean up closed loans

Generates reports

Word, Excel and Outlook

Escrow servicing

08/15/01 to Service Zone Hamilton, AL

01/23/02

Customer Service

Responsible for guiding customer on how to fix their

computer problems over the phone

5/23/80 to SouthTrust Bank of Alabama Hamilton, AL

11/15/98

Teller Supervisor/Vault Teller/Loan Secretary/Customer

Service Representative

Fully trained in all teller transaction duties, including

deposits, withdrawals, check cashing, preparing bank

checks, daily balancing of cash drawer

Managed cash supplies for four branches

Preformed security checks for main office

Supervised daily teller activities and balancing

Typed loan documents and supporting loan documents for

Residential, Commercial and Installment Loans

Opened new accounts, Certificates of Deposits, Individual

Retirement Accounts

1999-2001 First National Bank

Hamilton, AL

Drive Up Window Teller Part Time

Fully trained in all teller transaction duties, including

deposits, withdrawals, check cashing, preparing bank

checks, daily balancing of cash drawer

Education 1999-2001 Bevill State Community

College Hamilton, AL

Graduated in 2001 with an Associate Degree in Applied

Science Drafting and Design

Maintained a 4.00 Grade Point Average

Interests Reading, arts and crafts, working in floral design and show

casing home decorations.

References Paula Reeves President - CIS Home Loans

205-***-****

Heather Chandler Assistance Vice President - CIS

Home Loans

205-***-****

Eddie Godsey Owner- Cottage Garden

205-***-****

Kim Herron Vice President - CIS Home

Loans 205-***-****

Summary of

Qualification

s

I have, for most of my life worked in the banking and

financial industry.

In these jobs I have been taught how to work with people and

meet the

requirements put before me. I have been trained to handle a

great deal

of responsibility and work with people in different situations.

I was given

the opportunity to return to school and train for a new field

of employment.

I exceeded my expectations by maintaining a very high Grade

Point

Average during my years at Bevill State, however due to living

in a rural

area I was unable to find employment in my Drafting and Design

field. I

returned to the banking/finance industry and work there now. I

feel that I

am more than capable to perform the tasks presented to me in

multiple

areas and my age makes me a more reliable and stable employee.

I am determined to succeed at whatever task presented to

me.[pic]



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