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Stephanie Custer

Objective

To gain experience in the field of medical billing utilizing my customer service and database management skills

and experiences

E mployment Experience

2006-present

Target Fairview Park, OH

Sales Floor Team Member

Extensive Customer Service throughout the store as a Sales Floor Team Member

Answered Guests questions over the phone as Fitting Room Attendant

Money handling experience as a Cashier

Supported Pharmacy team as a HIPPA trained Pharmacy Support Team Member

2011-2011

Lorain County Community College Elyria, OH

Summer Marketing and Outreach Student Worker

Assisted potential and current students with financial aid and enrollment questions over the phone

Monitored the amount of calls received to assist the Marketing Department with acquiring future

funding

2005-2006

Westlake Service Center Westlake, OH

Office Assistant

Assisted in managing Service Center Database

Filling customer service records by street name

Answered calls from concerned citizens

E ducation

2012-2013

Cuyahoga Community College Cleveland, OH

Short Term Certificate in Medical Billing and Coding

Member of American Health Information Management Association

2006-2012 Lorain County Community College and Youngstown State University Elyria, OH

Bachelor of Social Work and Associate of Arts

Recipient of the Bruce A Roberts Memorial Scholarship

Recipient of the Youngstown State University Academic Achievement Award

Volunteer Experiences

Quality Improvement Volunteer, Berea Children’s Home and Family Services 2011-2012

Volunteer Interviewer, Second Harvest Food Bank Hunger in America 2009 Study 2009

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