DOUGLAS P. RICHTER

213-***-****

acbwpv@r.postjobfree.com

Mailing Address:

**** ******* ****, #****-***

Chula Vista, CA 91915

CAREER HISTORY

**** – Present

DPR Consulting Consultant

San Diego, CA

Consultant/principal responsible for network design and systems integration for major Southern California corporations,

including Aluminum Precision Products (Santa Ana, CA), Security Pacific Bank (Brentwood, CA), and Patt erson Dental

(El Segundo, CA). Trained and certified by Cisco, Citrix, Microsoft, Symantec, and others to implement technology

solutions. Manage business operations, sales and customer relationships, vendor partnerships, and 10

consultants/contractors.

Created a dental technology installation and support unit, the first authorized by Patterson Dental. A team of six

installers and techs were trained on several dental systems, including office and chair-side networking, digital

radiography, audio/video delivery, and automation integration, and to maintain HIPAA compliance. This business

unit was subsequently spun off as ArcNet, which continues to serve a growing list of dental businesses and dentist

clients.

VoIP planning, implementation, and transition; authorized and certified by Cisco, Nortel, and Mitel.

Virtualized over 100 servers utilizing Citrix XenServer; integrations included NetApp filers and SANs, achieving

overall savings in hardware and support costs, with improved performance, high -availability, and various backup

methodologies.

Spec’d, installed, and managed 10-node engineering simulations computing cluster, achieving design turnaround

improvement from 1 week to 1 day.

Installed automated CNC system with robotic loading on multiple machines.

Designed, installed, and supported IFS ERP server farm, consisting of Linux and Windows servers, Oracle

databases, NetApp SAN, Citrix XenServer and Citrix XenApp. W orked with client workgroups to develop

requirements for green-screen function; Managed IFS and Oracle developers through des ign, testing, and delivery.

Implemented Oracle Financials on Linux and Windows servers, including integration of bank applications and a third -

party check-printing system.

Exchange 2007 and 2010 implementations and migrations, including multi -site and clustered servers. System

deployments have full, secure support for OWA, ActiveSync, Blackberry Enterprise Server, and other access

methods.

2000 – 2002

Metropolitan Provisions Director, Technology and Development

City of Industry, CA

Responsible for leadership of the Technology and Development group, reporting to the Chief Information Officer.

Managed all aspects of technology planning, architecture, engineering, implementation, and operations. Provided

system and network design, technical support services, voice/data communications, and security to support corporate

objectives for this $500-million foodservice company. Responsibilities also included budgeting and staffing.

Designed and implemented laptop-based mobile salesforce automation system, using wireless and broadband

technologies, and VPN.

Designed and implemented an EDI system for AS/400-based applications.

Designed and implemented on-line web ordering system using IBM WebSphere and HTTP Server.

Created and implemented platform standards and system methodologies for application servers, desktops, and

printing systems to achieve high-availability and deep integration.

Upgraded and replaced over 250 PC workstations, deployed Windows and Linux servers, and upgraded data

network and communications infrastructure to improve overall system and application reliability.

Resume of Douglas P. Richter

Page 2

Implemented MS Exchange throughout organization; implemented firewalls, bandwidth management, and secure

network access controls.

Installed Citrix MetaFrame servers with load balancing to provide remote access to FoxPro databases and AS/400

applications, as well as thin-client connectivity.

Analyzed, redesigned, and implemented voice and data network changes to achieve $250,000 annual savings.

1996 – 2000

Charter Communications / Falcon Cable Director, Technology

Pasadena, CA

Managed Development and Technology department for this cable television company to create technology strategies,

ensure consistent implementations, and manage company-wide network projects. Responsibilities included

departmental budgets, staffing, and intra-company billing. Project management responsibilities included project

analysis, approvals, capital appropriations and expenditures, planning, implementation and delivery. Falcon Cable TV

was acquired by Charter Communications in 2000; Created and managed transition plan.

Developed network design strategy and implementation plans; migrated over 1000 corporate users in 120 offices to

MS Exchange; implemented firewalls; installed MS SNA Server to support IP-client access to mainframe services;

rebuilt network servers and infrastructure to support NT and NetWare coexistence; migrated to switched 100baseT

LANs; and standardized PC desktops, servers, operating systems, printers, routers, and applicati on software.

Designed and built a 120-node Frame Relay network to replace a multipoint SNA network for regional mainframe

access (for CSRs, data mining, and reporting), and implemented IP access to central site servers for security, e -

mail, Internet access, and thin-client connectivity. Cisco routers were used at all locations; all remote offices have

ISDN backup; central and mainframe sites are supported with redundant, load -balanced high-speed links across

routers in a fail-over.

Set up and managed Help Desk and Application Support services . Brought on-line a network operations center

(NOC) with 24x7 monitoring and trouble management.

Completed Y2K needs assessments and deployed replacements for over 750-user desktop PCs and 250 printers.

Designed and implemented private data networks and c able modem systems using under-utilized fiber optic cable

plants. Cisco and Marconi routers and switches were used to ensure high -availability, and highly secure networks.

Eaton (Aeroquip) Corporation Director, Development & Technology 1994 - 1996

Maumee, OH

Managed Development and Technology department and staff of 20 for this Fortune 200 company to create technology

strategies, ensure consistent implementations, and support company-wide IT initiatives. Responsible for departmental

budgets, projects/skill-set analysis, staffing, and intra-company billing. Responsible for project analysis, approvals,

capital appropriations and expenditures, planning, implementation, and delivery. Worked with IS managers from

Aeroquip and Vickers business units to create training and support requirements, including internal consulting, project

definition, and coordination of resources.

Major projects included:

Hardware and software selection, implementation, change control, and configuration management for

distributed systems: Aeroquip converted from IBM mainframe-based application systems to distributed

client/server systems, utilizing HP 9000 servers, HP-UX 9 and 10, Progress v6.3 and 7.3 databases and 4GL tools,

Sybase System 10 databases and tools, QAD MFG/PRO MRP software, and Sterling and ACTIS EDI software.

Initial systems deployment was to 25 global locations.

Distributed systems management tools: Implemented Computer Associates’ Unicenter on 25 UNIX servers for

policy-based management and control of worldwide network. Further integration included Windows NT and NetWare

servers, DEC VAX and Alpha servers, and Intel-based desktops.

Design and development of storefront POS system: Presently being rolled-out to 3000 locations in North

America, this system operates on a Windows NT server, runs a Progress -based distribution management/inventory

control software package, and incorporates video conferencing, video training, and a rules -based product

selector/configurator.

Resume of Douglas P. Richter

Page 3

Conversion from NetWare to Windows NT servers, Windows 95: Developed strategic business partnerships and

beta-test agreements with Microsoft, Intel, AT&T, and Hewlett-Packard to convert from NetWare to Windows NT-

based servers, and to deploy Windows 95 and client-server applications to 2000+ desktops.

Developed multimedia knowledge base system: Implemented Documentum document management system

EDUCATION &

PROFESSIONAL MEMBERSHIPS

Harvey Mudd College, BS/IPS Computer Science

Member, Institute of Electrical and Electronics Engineers (IEEE)

Member, Communications Society of the IEEE

PERSONAL

Eagle Scout, Boy Scouts of America

Divemaster, PADI Certified

REFERENCES

Personal references will be provided upon request

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