Customer Service Sales

ZACHARY SMITH

**** ***** **, ********, **** ***** C: 614-***-**** acbvi9@r.postjobfree.com

PROFESSIONAL SUMMARY Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline- driven environments.

Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.

Friendly Sales Associate adept at working in diverse retail and customer service environments.

SKILLS

Active listening skills Retail sales Upselling techniques Stocking Skilled problem solver Employee relations Motivated team player Strong client relations Quick learner Cash register operations Opening and closing procedures Excellent people skills Social perceptiveness Upselling

WORK HISTORY Game Adviser Gamestiop - Columbus, OH

08/2013 - 00/00-1 Operated a cash register for cash, check and credit card transactions with accuracy. Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Cleaned and organized the store, including the checkout desk and displays. Alerted customers to upcoming sales events and promotions. Welcomed customers into the store and helped them locate items. Handled all customer relations issues in a gracious manner and in accordance with company policies. Answered customer telephone calls promptly and in an appropriate manner. Preserved a perfect attendance record for months.

EDUCATION High School Diploma: Westland High School - Galloway, OH

Associate of Arts: Visual Communications Itt Tech - Hilliard, OH

Current

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