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Customer Service Assistant

Location:
Brandon, FL
Posted:
December 27, 2013

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Resume:

Brian Wilson, B.S., M.DIV

*** ******* ***** ***

Apopka, FL 32712

386-***-****/386-***-****

acbvc6@r.postjobfree.com / acbvc6@r.postjobfree.com

B.S. in Bible Studies, Social Sciences, and Business (Multidisciplinary

degree) - graduated 09/2009

Masters of Divinity/Chaplaincy specialization - graduated 12/2012

EDUCATION - B.S AND MASTERS OF

DIVINITY/ COLLEGE OF PASTORAL SUPERVISION AND PSYCHOTHERAPY

09/2007-09/2009

LIBERTY UNIVERSITY, LYNCHBURG, VA

-Multidisciplinary degree-B.S. in Bible Studies, Social Sciences, and

Business09/2009-12/2012

09/2009-12/2012]

LIBERTY UNIVERSITY, LYNCHBURG, VA

-M.DIV (Masters of Divinity), specialization in Chaplaincy-graduated

December 2012

10/2012-10/2013-COLLEGE OF PASTORAL SUPERVISION AND PSYCHOTHERAPY- (CPSP)

at the Orlando Regional Medical Center

-Completed four semesters (1600 hours) at the College of Pastoral

Supervision and Psychotherapy -classroom and internships. As a result, I

obtained Board Certification through the Association of Professional

Conservative Chaplains.

WORK EXPERIENCES

UNITED STATES POSTAL SERVICE- RURAL CARRIER ASSOCIATE

01/2013-present-Apopka, FL

-My first duty of the day is to prepare my route which requires casing and

separating all classes of mail (including packages) by mail class, type and

zip code which requires casing, sorting and routing all classes of mail and

packages in sequence of delivery for efficiency.

-Load the truck for delivering the mail in an orderly and efficient manner.

-Collect mail from street letter boxes and accept letters from customers,

which includes delivering and collecting charges on customs, postage-due,

and c.o.d. mail.

-Utilize the portable electronic scanner when necessary with packages,

-Deposit mail collected on the route upon returning from the route.

-Handle undeliverable mail in accordance with established procedures.

-Report to supervisor all unusual incidents or conditions relating to mail

delivery, including condition of street letter boxes and centralized

delivery equipment.

-I have a spotless driving record, so they allow me to utilize their

vehicles.

SOUTH LAKE HOSPITAL (CLERMONT, FL)-CHAPLAIN TRAINEE/INTERN

01/2013-10/2013

Website: http://www.southlakehospital.com

-I was enrolled in the College of Pastoral Supervision and Psychotherapy at

the Orlando Regional Medical Center and completed the practical aspect at

the hospital.

-Provided spiritual and emotional support to patients, their families,

visitors, and staff.

-Worked collaboratively with the Department of Pastoral Care staff and

participated in department activities and events.

-Provided on-call pastoral care coverage on a rotating basis.

-This internship was part of my Chaplain Training internship, and I

completed the program in October 2013.

UNITED STATES POSTAL SERVICE-POSTAL CLERK/SALES ASSOCIATE

09/2006-06/2012-Lake City, FL

-Provided sales and customer service support by greeting customers at the

counter and explaining store layout; determined special interests and

referring customers to sales and promotional programs; offered assistance

in product selection; and answered customer inquiries when needed.

-Handled and processed customer purchases and returns relating to products

and services and utilized a point of sale system.

-Utilized a computerized system to accept, deliver and account for the

mail; issued and cashed foreign and domestic postal money orders.

-Rented post office boxes, received rental payments, conducted reference

checks, and completed related forms.

UNITED STATES POSTAL SERVICE-POSTAL CLERK/SALES ASSOCIATE

01/1998-09/2006-Westchester, OH

-same duties as above

UNITED STATES POSTAL SERVICE- LETTER SORTING MACHINE OPERATOR, FLAT SORTER,

POSTAL CLERK

03/1995-01/1998-Fort Wayne, KY and Muncie, IN

-Operated Letter Sorting Machine, operated Flat Sorting Machine and other

machines.

-Sorted mail from machines to trays and flats to appropriate zip codes.

-Became a Postal Clerk craft tradesman and then transferred to Westchester,

OH.

GOLDLINE LABS-PHARMACEUTICAL WAREHOUSE PACKER

09/1994-03/1995

-Controlled substance warehouse order packer. I had to have special

clearance for this position.

PERFORMANCE MITSUBISHI-CAR SALESMAN

03/1994-09/1994-Fairfield Ohio

-Worked for a few months as a car salesman after the Army honorable

discharge and 10 percent disability, and then I found out that I was hired

at the USPS.

UNITED STATES ARMY-CHAPLAIN ASSISTANT

03/1990-03/1994-Seoul, Korea and Ft. Knox, KY

-From 03/1990-09/1992, I was the Chaplain Assistant assigned to the HHC

227th Maintenance Battalion in South Korea. The remainder of my service

(09/1992-03/1994) was completed in Ft. Knox, KY. I was responsible for

preparing the chapel for meetings and services for several diverse

church/worship/other services and celebrations on the military base. I also

protected the Chaplain and drove him everywhere, since that was my duty to

be his assistant. I received the Army Achievement Medal on 8 Feb 1994 for

my service.

HOSPITAL EXPERIENCE-1 YEAR (10/2012-10/2013)

College of Pastoral Supervision and Psychotherapy - CPSP

Attn: Ty Alday, 1221 Sligh Blvd., Orlando, FL 32806, Phone: 727-***-****

10/2012-10/2013

Clinical Pastoral Education (4 semesters)

-In October 2013, I completed the College of Pastoral Supervision and

Psychotherapy (CPSP) program, which is a 1600 hour (four semesters) post-

Master's program for Chaplain training. The practical aspects were

completed at the Suwanee Valley Medical Center (10/2012-12/2012) and at the

South Lake Hospital (01/2013-10/2013). I became Board Certified on November

7, 2013 through the Association of Professional Conservative Chaplains. I

am also Ordained and have Ecclesiastical Endorsement with the Evangelical

Church Alliance (ECA). I do have experience in baptizing people and with

communion services.

08/2013

Certified Nursing Assistant / CPR/ BLS

-I am a Certified Nursing Assistant, and I also have the Basic Life

Support/CPR certification (I passed both tests in August 2013). As I am

talking with patients, I often help them with their personal/hygienic

needs, so I decided that the becoming a Certified Nursing Assistant will be

quite beneficial.

__

CERTIFICATIONS/LICENSES

11/07/2013

-Board Certified Chaplain

Association of Professional Conservative Chaplains, Inc., a Christian-based

Certifying and Accrediting Institution, 250 Southwest Ivanhoe Blvd. Orlando

FL 32804, 407-***-****; acbvc6@r.postjobfree.com; Ty Alday:

727-***-****/acbvc6@r.postjobfree.com

02/2013-02/2015

-Pastoral Ordination and Ecclesiastical Endorsement

Evangelical Church Alliance (ECA), 205 West Broadway Street, PO Box 9.

Bradley, IL 60915, 815-***-****; acbvc6@r.postjobfree.com; Website:

http//www.ecainternational.org

08/2013-05/2015

-Certified Nursing Assistant-CNA 286693

Florida Board of Nursing, 4052 Bald Cypress Way, Bin C-02,Tallahassee, FL

32399-3252, 850-***-****

08/21/2013-08/20/2015

-CPR/BLS Certifications

American Heart Association, All Care Health Services, 2909 N. Orange

Avenue. Suite 111, Orlando, FL 32804, 407-***-****

09/2013-09/2015

-Agent for Life and Health Insurance-W158114

Florida Dept. of Financial Services, 200 East Gaines Street, Tallahassee,

FL 32399, 1-877-***-****

01/2007-09/2015

-Real Estate License-SL3190815

Department of Business and Professional Regulation, 1940 North Monroe

Street, Tallahassee, FL 32399-1027, 850-***-****; Website:

http://www.myfloridalicense.com/dbpr/index.html



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