AHMAD AYYOUB

**** ******* **** *****

Kissimmee, FL 34746

Cell : 321-***-****

acbt83@r.postjobfree.com

UNIVERSITY GRADUATE IN COMPUTER INFORMATION SYSTEMS

University Graduate in Computer Information Systems with Knowledge of Software Engineering, Computer Systems and

Expert in Document Management Systems

An Opportunity To Engage In IT Work Involving Design, Deploying, And Supporting IT Solutions (Software &

Hardware) & Document Management Systems As A Senior Technical Consultant, In Which Position I Can Make

Use Of My Considerable Experience And Leading Teams Of Professionals Towards Completing Goals.

CORE COMPETENCIES: SOFT SKILLS:

• •

Efficient management assistance and Team Excellent communication, organizational and

Leading interpersonal skills

• •

Customer service Ability of working independently and in a team,

• Business Users Training Sessions team building and leadership

• •

Advanced computer skills High motivation, patience and strong willingness to

perform

• Ability to speak and perform in front of audience

PROFESSIONAL EXPERIENCE

Senior ECM/BPM Technical Consultant, Diyar United Company, Farwaniyah, Kuwait

January 2008 – up to now

Full lifecycle application development

Designing, coding and debugging applications in various software languages including: Visual Basic,

Java or C/C++, JavaScript, HTML, DHTML, CSS, ASP.NET.

Design, Integrate and implement OpenText Enterprise Content Management (ECM) Technology &

Software, Microsoft SharePoint Web Technology and other Document Management Systems.

Software analysis, code analysis, requirements analysis, software review, identification of code metrics,

system risk analysis, software reliability analysis

Object-oriented Design and Analysis (OOA and OOD)

Software modelling and simulation

Front end graphical user interface design

Software testing and quality assurance

Performance tuning, improvement, balancing, usability, automation.

Support, maintain and document software functionality

Integrate software with existing systems

Prepare and design Software production Environment including Operating system and networking

Deploy and implement Software and solutions productions

Evaluate and identify new technologies for implementation

Project Planning and Project Management

Continued...

AHMAD AYYOUB

PAGE TWO

Maintain standards compliance

Implement localization or globalization of software

Search, summarize and keep the team abreast of strategic information from all sources

Writing proposals or papers for Projects and Tenders.

Making presentations to customer or client audiences or professional peers.

Maintain positive client interactions.

Perform Strong and effective inter-personal and communication skills and the ability to interact

professionally with a diverse group of clients and staff.

Responsible for communicating with engineers and manufacturer's technical support staff regarding

programming needs and performance.

Provide administrative and Technical support to the organization and Customers

Provide feedback to analysis/training staff about performance considerations / usability issues

concerning software specifications and implementation.

Provide assistance to testers and support personnel as needed to determine system problems.

Consult with customers, other departments on project status, proposals and technical issues.

Advise customers about the performance and maintenance of software system.

Store, retrieve and manipulate data for analysis of system capabilities and requirements.

Web Developer, Sama Information Technology, Amman, Jordan

March 2007 – December 2007

Develop new Web applications as identified by supervisor and management through packaged and

customized applications.

Create a company-wide Intranet, allowing data manipulation for each internal staff member.

Maintain and enhance existing Web applications and all internal systems are integrated.

Perform complete testing of Web applications unit and system, engaging users as necessary.

Conduct all user acceptances testing, and report results.

Design and implement user-driven templates, databases and interfaces for ease of use.

Develop database-driven Web interfaces for rapid, real-time information sharing.

Develop external Web portals allowing users to input and retrieve accurate information.

Participate in dynamic priority setting sessions as the summer season unfolds.

Support Engineer, PlatinumTel Communications (PTEL Mobile), Chicago, IL

August 2006 – March 2007

responsible to undertake day-to-day support activities for both customers and internal staff

Support, monitor, test and troubleshoot software problems

Install new software releases, system upgrades, evaluate and install patches and resolve software

related problems

Providing high-quality technical support for both employees and customers

Continued...

AHMAD AYYOUB

PAGE TOW

Taking ownership of technical issues, and working with development team and other teams to resolve

more advanced issues when necessary

Resolving escalated customer complaints without the need for team lead intervention

Documenting troubleshooting and problem resolution steps

PROJECTS AND ACHIEVEMENTS

Registration System for Master Degree in AABU Univ., including (Registration, Courses Scheduling & all

forms needed for the students) used in the University Website (www.aabu.edu.jo) using JSP.

(This was my graduation exit project which included numerous other projects for Univ. courses)

Deploy and install the Livelink EDMS and Brava Reader in KUFPEC (Kuwait Foreign Petroleum

Exploration Company) – Kuwait [Using MS SQL 2000 Server], Implements Their Taxonomy, User

Rights, Folder Structure and provide them with End users and Administration training courses.

Deploying and integrating Sakhr OCR (Optical Character Recognition) with Livelink to be used for

searching through Tiff and PDF Documents for KUFPEC (Kuwait Foreign Petroleum Exploration

Company).

Design, Customize and Implements Three Processes Workflows in KUFPEC (Kuwait Foreign Petroleum

Exploration Company) – Kuwait.

Implementation, Deployment Consultant and Technical Support role for the Boubyan bank

Implementation of OpenText Livelink EDMS, Archive Serer and E-mail Archiving. This project is live

Now, also deploying, building their Taxonomy, document policies [security/retention], hardening and

Backup procedures [back end MS SQL 2000 Server].

Providing the Livelink Enterprise Scan module Installation, Deployment and Training For Boubyan Bank.

Upgrade and apply the new patches for Boubyan Bank OpenText Livelink EDMS, Archive Serer and E-

mail Archiving to be suitable for MS Office 2007 and Exchange 2003 after the update of their MS.

Environment as a whole.

Supporting for Livelink of the Public Authority for Housing and Welfare –Kuwait. [Back end Oracle 10g

R2 Server]

Upgrade The Archive Server of Public Authority for Housing and Welfare –Kuwait, and Move it into New

Hardware Environment.

Upgrade PAHW (Public Authority for Housing and Welfare)–Kuwait, Environment including Livelink

EDMS and Archive Server into Latest Versions.

Installing and Deploy Livelink EDMS for SCB project (Saving & Credit Bank)-Kuwait with Migration from

Byte Quest System into Livelink ECM and implementing a Patch scan and viewer Module which was

designed by DUC.

Moving Livelink EDMS Production Server of SCB (Saving & Credit Bank) from a single node into a

cluster environment (Two nodes using Active-Passive Cluster) and Configuring their HW. And cluster

environment (Windows and SQL cluster) Environment.

Implements and deploy Livelink EDMS and Archive Server as a Demo for MOD (Ministry of Defence) –

Kuwait.

.

Continued...

AHMAD AYYOUB

PAGE TWO

Working on PIC (Petrochemical Industry Company) - Kuwait for deploying Brava Enterprise Reader.

Prepare and Configure Production Servers of MOE (Ministry of Education) –Kuwait High Availability

Clustered Environment (Two nodes using Active-Passive Cluster) (Windows Server 2003 and SQL

Server 2005).

Technical Consultant Performing Implementation, Deployment and Support role for OpenText Livelink

EDMS, Archive Server, Brava Reader of MOE (Ministry Of Education)- Kuwait.

Deploy and implement the Document Management Taxonomy (Categories, permissions, folder

structure) of MOE (Ministry of Education) -Kuwait.

Working on MOE (Ministry of Education) Kuwait backlog using a Patch scan Designed by DUC and

Livelink as Document Management Pool.

Deploying and Implementing Livelink Enterprise Scan module Installation, Deployment and Training for

MOE (Ministry of Education).

Deploying and integrating Sakhr OCR (Optical Character Recognition) with Livelink to be used for

searching through Tiff and PDF Documents for MOE (Ministry of Education).

Implementing and deploying Livelink Email Archiving Server as a Demo for PIC (Petrochemical Industry

Company) and Perform the Presentation.

Implementing and deploying In House Environment for DUC including Livelink EDMS, Archive Server

and Email Archiving System.

Implementing and deploying KPTC Fare Collection System (Kuwait Public Transport Company)

Designed by DUC.

Installing and Deploying Livelink EDMS, Archive Server and Email archiving for KPI (Kuwait Petroleum

International) project and designing their HW. Environment.

Implement Livelink EDMS, Archive Server, Email Archiving and File Server Archiving as a Demo for

KOTC (Kuwait Oil Tankers Company) for their IT Department Before start deploying the Production, this

project in progress.

Integrating Livelink EDMS with MS Share Point Server 2007 (Demo) For Tasweek - Qatar.

Installing and Deploying Livelink EDMS Server and Archive Server for PAI (Public Authority of Industry)

project on a cluster environment (Two nodes using Active-Passive cluster) and Configuring their HW.

and their cluster environment (windows and SQL cluster) Environment

Upgrade KNPC Smart Card Intercede System including Application, OS, and Install New Services for

64Bit Windows Users.

Installing and Deploying OpenText CS10, Archive Server 9.7.1 and File Server Archiving Module for

KUFPEC (Kuwait Foreign Petroleum Exploration Company).

Migrate KUFPEC (Kuwait Foreign Petroleum Exploration Company) Shared File Server and Folders

Structure into OpenText CS10 using File Server Archiving (FSA) and apply their Taxonomy, Folders

Structure and Users & Groups Permission.

Deploy SharePoint 2010 Portal for DGCA (Directorate General of Civil Aviation) Kuwait and Implements

Their Portal Customization.

Deploy SharePoint 2010 Portal for MOE (Ministry of Education) Kuwait and integrate it with LP+

ELearning Solution on a farm consists of 20 server and 135 Schools.

Deploy Mail Tracking and Content Management System using SharePoint 2010 for CBK (Central Bank

of Kuwait), and Deploy Their Security and Hardening Policy.

Continued...

AHMAD AYYOUB

PAGE TOW

Deploy SharePoint 2010 Portal for AWQAF – Kuwait, and Integrate in with Atlas GIS System.

Deploy OpenText Metastorm BPM (MBPM) for DGCA (Directorate General of Civil Aviation) Kuwait and

Implement 5 Workflows for their Business processes.

TRAINING AND COURSES

Livelink Technical Certified Consultant (Consultant Certificate from OpenText)

OpenText MPBM Business Process Management Foundation.

MS SharePoint 2010 Administration and Configuration

Kofax Capture 8.0 Technical Training (Certified Kofax Technical Solutions Specialist)

Documentum 6.5 Content Management Foundations Workshop

MS Office SharePoint Server 2007 Configuration

MyID Installation & Configuration Training

MS SQL Server 2005 Implementation and Maintenance

Core MCSE for Microsoft Windows Server 2003

MS Exchange Server 2003

Visual Basic version 6.0

Visual C++ version 6.0(OOP)

Introduction to Java Server Pages(JSP)

Java, Visual Java, Html, Xml, Swing & Class Building

Visual Programming Using Java.

ASP.Net with VB.NET &C#

PC Maintenance

Introduction to Oracle & SQL/Plus

Introduction to Accounting Principles

Introduction to Economy Principles

Introduction to Management Principles

Object Oriented Programming

Computer Networks

EDUCATION AND CREDENTIALS

.

Continued...

AHMAD AYYOUB

PAGE TWO

Computer Information Systems

Al Al-Bayt University, Mafraq, Jordan, October 2003 – June 2007

Academic Degree: Bachelor of Computer Information System

Main Focus On: Software Engineering, Computer Science, Programming

Secondary High School

Al-Qabisi High School, Zarqa, Jordan

September 2002 – August 2003

GENERAL INTERESTS

Sports, Travelling, Reading, iPhone

PERSONAL DETAILS

Full Name: Ahmad Fathi Ahmad Ayyoub

Nationality: Jordanian

Place Of Birth: Kuwait

Civil Status: Married

Residence (Transferable)

Residence Status:

P.S. I am authorized to work in USA

WITH REGARDS

AHMAD FATHI AYYOUB

CERTIFICATES WILL BE PROVIDED ON REQUEST

Continued...

Contact this candidate