Kendra Strong

**** * ********

wichita, ks *****

acbsu0@r.postjobfree.com

316-***-****

Professional summary:

I am a very positive individual and believe in customer service and all people must have

satisfactory at its best. I enjoy putting smiles on a persons face. People have concerns and issues

everyday. I enjoy changing that persons frown into a smile to the best of my ability so that we can keep

our customers as well as a good relationship. I provide exceptional customer service through active

listening and problem solving. I believe if one helps one we all help eachother.

Skills:

Good leadership skills

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Fast learner

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goal-oriented

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Enjoy expressing new Ideas to a company

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completed telephone trainings passed with certificates.

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60 wpm

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Detailed and organized

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muli-task

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Customer service awards.

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Work history:

Helios Media-At home

I gather and find information for individuals who want to further their education in school. I

educate,inform more information into the program, and assure qualtiy assurance to my callers. I am

career advisor and enjoy my job. So that they are able to further their education in what they enjoy

most. Manage high call volume w professionalism. Very sympathetic and patient when negative

feedback. I met exceeded service and quality standard every review period.

Education:

High school diploma 2005

Cowley community college 6mo-1y6 have not finshed yet aspire to go back soon.

Accomplishments:

Have always reached my goal of metric standards

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Mangage great call volume

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Great leadership skills

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Received certificates

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Contact this candidate