Antoinette Polk

**** *. ****** **. *******, IL **620 Home: 773-***-**** Cell: 312-***-****

acbs0d@r.postjobfree.com

Profile: My goal is to become a reliable and dependable Healthcare Manager. I have worked many different facets of the employment industry and will continue to do so.

Education

• Malcolm X College (Chicago, IL)

Associate in Arts Degree 2012

• Rasmussen College (Tinley Park/Mokena, IL)

Bachelors of Science in Healthcare Management expected graduation 2015

Skills:

• >5 years clerical experience, reception, filing, faxing

• Accomplished communicator, team player, fast learner with excellent organizational skills

• Strong written, reading, oral communication and excellent customer service skills

• Type 60 wpm accurately and answer multi-line phones

• Knowledge of Word, Excel, Access and PowerPoint

Professional Experience

Ticket Agent

Grayline/ American Sightseeing, 9/2011-12/2012, 32 hours worked weekly

• Sold tour tickets to various customers

• Made sure the customers board the correct vehicle

• Handled cash and credit cards

• Improved revenue by making sure the cash and credit cards balanced out at the end of the day

Data Entry Clerk

Hazmed (Contracted through Federal Emergency Management Agency), 5/2009-10/2009, 40 hours worked weekly

• Proofread documents

• Titled and organized documents

• Input documents information into the computer via TRIM

Human Resource Administrative Assistant

P.L.S. Financial, 3/2007-12/2007, 40 hours worked weekly

• Updated information for current and past employees

• Data gathering and data processing of new hires, terminations, transfers, name changes and tax changes in ADP database

• Created and maintained employee personnel records-computer based and hard copy

• Developed terminated employee records for off-site storage

• Improved daily departmental reports, documents and correspondence

• Collected, sorted and distributed department’s incoming mail

• Generated passwords for all employees to use for their debit cards

Medical Record Review Analyst

Managed Access Inc., 5/2006-11/2006, 40 hours worked weekly

• Analyzed and transcribed nurses’ hard copy notes from the Medical Record Audit

into Access database

• Developed and established edited physicians’ lists for active participation within the

network including verifying their office current address and phone number

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