P.O. Box ****, Powder Springs, GA *****
RESU M E OF Cell: 678-***-**** § Home: 770-***-****
J OANNE RUCKER Email:
joannerucker@comcast.net_
OBJECTIVE
I am an organized and detailed experienced Office Manager/Administrative Assistant seeking a position
requesting my skills and qualifications. I am loyal and dedicated to my profession and I would like the
opportunity to become an additional asset to your Company.
QUALIFICATIONS SUMMARY
Hard Worker and the Ability to Assume Responsibility
Work Well Under Pressure and Attentive to Details
Great Customer Service and Communication Skills
Excellent Organizational and Multitask Skills
Proficient in MS Word, Excel, PowerPoint and Outlook
WORK EXPERIENCE
Accenture CAS, Atlanta, GA
April 2008 – February 2014
Office Manager/Administrative Assistant IT Assistant Functions
• Liaison between local and non-local staff • Operate Wireless Network System
• Coordinate banquets and lunch functions • Operate Cisco Unified Comm. System
• Compose and scan/convert documents • Operate Security System
• Make hotel, and flight reservations • Operate Copier Registration System
• Perform new hire and termination process • Handle equipment contracts and leases
• Invoice payment and maintain office forms • Assist office staff with office equipment
• Designate office seats and parking access • Maintain log of all computer equipment
• Greet and assist visitors/customers • Ensures maintenance of equipment
Ralph McBride Accounting and Legal Firm, Marietta, GA
November 2007 – April 2008 (Part-Time)
Legal Assistant/Receptionist
• •
Draft complaints, agreements and contracts Performed bank reconciliation
• •
Assisted with preparation of tax forms Created mail merge and maintained office
• •
Printed regular and payroll checks Answered phone and greeted clients
• •
Entered and updated payroll information Replenish office supplies
J oAnne Rucker P age Two
Staffing Solutions/Prologistix / Chase Staffing Services, Atlanta, GA
September 2005 – October 2007 (Long-Term)
Administrative Assistant/Receptionist
• •
Entered invoices in SAP system Arranged and organized office lunch
• •
Confirmed paid and unpaid invoices Implemented a better filing system
• •
Processed employee photo badges Made travel arrangements
• •
Composed correspondence and memos Preparation of overnight packages
• •
Notarized documents and coded time slips Greeted and assisted customers
Deming, Parker, Hoffman, Greene, Campbell & Daly, PC, Marietta, GA
January 2003 – August 2005
Legal Assistant/Receptionist
• •
Assisted prepaid attorneys Reviewed contracts and PI forms
• •
Created and composed correspondence Consulted with physicians and adjusters
• •
Transcription of depositions and briefs Requested medical records
• •
Conducted initial client interviews Notarized documents
Volt Temporary Services, Smyrna, GA
May 2002 – January 2003 (Long-Term)
Human Resources Assistant
• Reviewed applicants credentials • Performed criminal background checks
• Composed and transcribed letters • Scheduled interviews
• Created new hire position numbers • Employment verification
Cook & Pugh, PC, Marietta, GA
December 2001 – April 2002
Legal Assistant/Receptionist
• Scheduled appointments • Transcription of pleadings and depositions
• Greeted and assisted clients • Draft correspondence and legal documents
• Notarized documents • Updated the legal publications
EDUCATION
Penn Foster, Scranton, PA (2006 / 1 Year) - Medical Assistant
Professional Career Development Institute, Norcross, GA (2005 / 2 Years) - Civil Litigation Paralegal
Massey Business College, Atlanta, GA (1985 / 2 Years) - Executive Secretarial & Computer Science
Booker T. Washington High School, Atlanta, GA (1983 / 4 Years) - High School Graduate