Objective

To be associated with a professional organization, seeking a challenging position,

coordinating several complex assignments and utilizing the knowledge for the

development and progress of the organization.

AREA OF INTEREST

• Vertical Building – Tender management System and Call Centre Service solutions.

• Generic solutions for Business Process.

• Consulting.

Professional Summary

• Demonstrated capabilities in software/application development, providing

technical support and structuring customized solutions to meet customer’s specific

needs.

• Excellent Relationship Management skills, with the ability to conceive profitable

and efficient solutions, utilizing technology, Industrious individual, thrive on a

challenge while working effectively with all levels of management.

PROFESSIONAL QUALIFICATION

• MCA from Northern India Engineering College, Guru Gobind Singh

Indraprastha University.

• B.Sc. Electronics from Atma Ram Sanatan Dharma College, Delhi University.

CERTIFICATIONS

MB2-866: Microsoft Dynamics CRM 2011 Customization & Configuration

PROJECT EXPERIENCE

Project 1: CRM 4 Server Upgrades and Migration Project and support

Organization: Maruti Suzuki Corporation Ltd, India

Platform : CRM 4, Window Server 2008 R2, SQL Server 2008 R2.

Tools : Visual Studio 2010, TFS, SQL Reporting Tools.

Role : Associate Consultant

Project Brief: Migration of CRM 4 already implemented in HCL Infrastructure to the

MSIL infrastructure. CRM 4 upgrade from SQL Server 2005 to SQL Server 2008 R2 and

Windows OS upgrade from Window server 2003 to Window server 2008 R2.

Project 2: CRM 2011 Implementation – (On-Premise)

Organization : Software One, Switzerland

Platform : CRM 2011, Window Server 2008 R2, SQL Server 2008 R2.

Tools : Visual Studio 2010, TFS, SQL Reporting Tools, Silverlight 5.

Role : Associate Consultant

Project Brief: CRM 2011 implementation and customization of sales process and

Silverlight Line of Business Applications. Data Connectors between NAV and CRM 2011.

Project 3: CRM 5 Implementation for Fashion and You – On Premise

Organization : Fashion and You

Platform : CRM 2011, Window Server 2012, SQL Server 2012.

Tools : Visual Studio 2010, TFS, SQL Reporting Tools, Silverlight 5.

Role : Associate Consultant

Project Brief: Customer Service Scenarios – Ecommerce market needs and services are

catered by giving Silverlight LOB Application and integrating it with CTI Integration.

Project 4: CRM 5 Implementation for Kuoni Destination Management – On Premise

Organization : Kuoni Destination Management

Platform : CRM 2011, Window Server 2012, SQL Server 2012.

Tools : Visual Studio 2010, TFS, SQL Reporting Tools, Silverlight 5.

Role : Associate Consultant

Project Brief: Travel Domain solution was provided to the customer for their Sales process

across multiple countries.

Project 5: CRM 5 Support Project for PCA Skin– On Premise

Organization : PCA SKIN, USA - On Premise

Platform : CRM 2011, Window Server 2012, SQL Server 2012.

Tools : Visual Studio 2010, TFS, SQL Reporting Tools, Silverlight 5.

Role : Associate Consultant

Project Brief: Already implemented CRM 2011 project related changes and requirements

were accepted. Solution regarding marketing modules were provided to the client.

Project 6: CRM 2011 Implementation - On Premise

Organization: NDTV Ethnic, Gurgaon

Platform : CRM 2011, Window Server 2012, SQL Server 2012.

Tools : Visual Studio 2010, 2012 TFS, SQL Reporting Tools.

Role : Consultant

Project Brief: NDTV Ethnic is the project for CRM 5 implementation. Ecommerce

market and services are catered by the provided solution which is integrated with CTI.

Integration of leads with Magento Web shop and NAV using Dynamics CRM connector.

Project 7: CRM 2011 Implementation - On Premise

Organization: Zync Ltd.

Platform : CRM 2011, Window Server 2008 R2, SQL Server 2008 R2.

Tools : Visual Studio 2010, 2012 TFS, SQL Reporting Tools.

Role : Consultant

Project Brief: Ecommerce market and services are catered by the provided solution which

is integrated with CTI. Service management process is designed to cater the increasing sales

and providing services to their customers.

Project 8: CRM 2011 Implementation – On Premise

Organization: Royal Infra Ltd. Kolkata

Platform : CRM 2011, Window Server 2008 R2, SQL Server 2008 R2.

Tools : Visual Studio 2010, 2012 TFS, SQL Reporting Tools.

Role : Consultant

Project Brief: Tender Management System. A new vertical solution was provided to

customer using CRM 5 so that they can use it to fill their tenders in Infrastructure

industry.

Project 9: CRM 2011 Implementation – On Line

Organization: Harsco Railways, Harsco Corporation – USA.

Platform : CRM 2011, Developer Toolkit

Tools : Visual Studio 2010, 2012 TFS, SQL Reporting Tools.

Role : Consultant

Project Brief: Tender Management System. A new vertical solution was provided to

customer using CRM 5 so that they can use it to fill their tenders in Infrastructure

industry mainly railways.

Project 10: CRM 2013 Implementation – On Line

Organization: Max Health Care, New Delhi

Platform : CRM 2013, Developer Toolkit.

Tools : Visual Studio 2010, 2012 TFS, SQL Reporting Tools.

Role : Consultant

Project Brief: Customization of CRM 6 and providing solutions for Clinicians and sales

and marketing modules. Here we have also provided them CTI integration with Avaya

Soft phone for booking of appointments using their existing legacy web site.

WORK EXPERIENCE (1 YEARS 10 MONTHS)

All E Technologies – 20012 - 13

PERSONAL DETAILS

Father’s Name: Mr. Rakesh Kumar Choudhary

Date of Birth: 20th Sep 1989

Passport No: H4849826

Permanent Address: RZ E-46 Nangli Vihar Extension Part 1 Najafgarh New Delhi - 110043

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