Frances Renee Page

*** ****** ****** ****

Smithville, TN. 37166

615-***-****

Career Objective

Major Qualifications

General knowledge of basic secretarial and receptionist procedures.

Customer Service and call center duties.

Insurance Sales.

General Legal Assistant/ Paralegal procedures.

Education

A 1989 graduate of DeKalb County high School.

A 1990 graduate with a diploma for Receptionist from McMinnville, TN

Vocational Technical School.

A 1992 graduate of a two year course for Legal Assistant/Paralegal at

Southern Career Institute.

Licensed Accident & Health Insurance agent to present.

Work Experience

July 1996-September 1997

Office Manager, Dr. Jeff Barnes, Smithville,Tn

Duties Included, Manage front office, file insurance claims, post payments,

schedule payments verify insurance coverage.

Stay at home mom - September 1997- Present

A working household mom that is homeschooling my daughter.

West at Home - November 2007- Present

A part time agent for West at Home working with the remote call center

program.

Including phone activations, account management, customer service,

chat services and reschedule of appointment dates.

I have been heavily trained and worked extensively in customer service

skills from

Satisfaction on very call to problem solving consumer based issues.

References

Janet Huntley- Friend 615-***-****

William Craft- Friend 615-***-****

Billie Sue Johnson- Friend 615-***-****

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