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Vivian M. Wells

678-***-****

**** ****** *****

Jonesboro, Ga. 30236

acbqio@r.postjobfree.com

Summary

Detail-oriented Motivated Accounting Clerk with a verifiable record of accurate bookkeeping and skills in

working with customers, vendors and management, who keeps entries up to date daily. Dedicated to providing

current state- of- accounts.

Education

U niversity of Phoenix BACHELOR OF SCIENCE IN BUSINESS

Currently attending

Experience

1 2 /200 0 – 0 5/ 2012 Claims Resolution /Accounts Receivable

C ooper Industries 1 121 Ga. Hwy 74 South, Peachtree City Ga. 30269

C laims R esolution 0 8/2008 - 05/2012

Addressed claims received and rapidly resolved client conflicts to prevent loss of key accounts .

Calculated figures such as discounts, percentage allocations and credits.

Coordinated approval processes of all damaged materials on account receivable invoices for Menards,

Home Depot and Lowes.

Processed claims agreements in database and issuing credits to customers.

Obtained and examined all relevant information such as freight claims and RMA’s to determine possible

causes of complaints.

Referred unresolved customer grievances to designated departments for further investigation.

Accounts Receivable 12/2000-08/2008

Executed daily operations of cash applications.

Posted all payments and denials as they were received from various lock -boxes into the system (an average of

2300 checks each month totaling over $22M).

Verified details of transactions including funds received and total account balances, coded general ledger and

processed vendor invoice payments.

Balanced batch summary reports for verification by financial analyst.

Trained all new hires from 2005-2008 on cash application processes in SAP and system software

Skills

Proficient in SAP and Microsoft Word, Excel, Power Point, Access and Outlook and oracle.