Scott Franklin

**** **** ***** ** *** A Augusta, Ga 30909

acbq48@r.postjobfree.com – 706-***-****

WORK EXPERIENCE

Customer Service Advisor

Sitel Corporation-Augusta, GA - September 2013 to December 2013

Verizon Prepaid Project

Inbound calls

Process payments

Recommend plans based off of usage

Troubleshoot devices

Access Control Specialist

Omniplex - Fort Gordon, GA - May 2012 to June 2013

Check all paperwork coming in and out of building

Random checks for prohibited items

Log in/out all equipment and keys before and after shift

Work in tandem with military police and NSA officers

X-Ray screening trained

Northrop Grumman - Fort Gordon, GA - April 2010 to May 2012

Check all paperwork coming in and out of building

Random checks for prohibited items

Log in/out all equipment and keys before and after shift

Work in tandem with military police and NSA officers

X-Ray screening trained

Customer Service Representative

Circle K - Augusta, GA - June 2008 to February 2009

Process transactions on touchscreen register

Stocking shelves on sales f loor and cooler

Clean bathrooms

Clean gas pumps

Sprint Foods - Augusta, GA - May 2007 to June 2008

Process transactions on touchscreen register

Stocking shelves on sales f loor and cooler

Clean bathrooms

Clean gas pumps

EDUCATION

Associate in Criminal Justice

Bachelor in Criminal Justice

Georgia Regents University - Augusta, GA

2005 to 2014

SKIL LS

Top secret security clearance and full scope polygraph; proficient in Microsoft Word, Excel, and Powerpoint

Contact this candidate