Post Job Free

Resume

Sign in

Manager Customer Service

Location:
Bloomingdale, IL
Posted:
December 18, 2013

Contact this candidate

Resume:

Guy M. Mendes

**** ***** **** ***** *****: 731-***-****

Oviedo, Florida 32766

email:

acbq3i@r.postjobfree.com

Summary of Qualifications

Procurement professional with 19 years success in strategic procurement,

commodity management, identifying and capitalizing on emerging markets,

delivering cost savings, and positioning Fortune 500 companies for global

procurement leadership in fiercely competitive markets.

. Develop global supplier strategies that consistently deliver year-over-

year cost savings.

. Expertise in all aspects of strategic procurement with broad experience

in commodity management with responsibility for over $500 million in

annual purchases.

. Experience in developing and executing long term strategic supply

agreements.

. Adept at working with multinational teams to achieve complex objectives.

. Experience with ITAR sourcing of fabricated metal parts in aerospace and

military applications.

. Identify and develop emerging market suppliers needed to meet business

requirements.

. Strong contract negotiation, presentation, communications and computer

literacy skills.

Professional Experience

Pentair Corporation 2011- present

A $5.8 billion manufacturer of water purification, flow, filtration and

pool products

Global Commodity Manager, Plastic (2011-present)

Responsible for developing and implementing global procurement strategies

and agreements for plastic resin, and injection molded parts where

purchase value exceeded $150 million.

( Developed consolidation strategies using the strategic sourcing process

( Negotiated plastic injection molded parts agreements and saved over $1

million annually through resin programs, volume leverage and

consolidation.

( Developed global agreements with global resin producers resulting in

best price in region.

( Identified VAVE programs to convert metal to plastic with potential

saving of $3M annually

( Worked with engineering at various GBU to identify lower cost resin

alternatives achieving over $1M in savings

( Worked with government agencies (i.e. FDA, NSF, ACS) to achieve various

approvals.

( Ran several electronic RFQ events on Ariba

Guy M. Mendes

Harris Corporation, Melbourne, FL 2007-

2011

A $5.8 billion manufacturer of secure, multi-band communication, military

and aerospace equipment for the government and private sector.

Strategic Sourcing Manager, Metal and Fabricated Parts (2007-2011).

Responsible for developing and implementing global procurement strategies

and agreements for low volume high mix metal, and fabricated parts where

purchase value exceeded $200 million.

( Developed consolidation strategies using the strategic sourcing process

and achieved $2.2 million savings in 2010.

( Negotiated fabricated metal parts agreements for low volume high mix

part and saved over $1 million annually through negotiation and

consolidation.

( Identified and developed low cost country fabricated part suppliers to

enhance the profitability of the various lines of business by an average

of 20%.

( Insure ITAR compliance with suppliers that provided fabricated parts for

aerospace and military applications.

( Developed a Preferred/Qualified Supplier's List and helped monitor and

measure division compliance.

( Took on the role of corporate relationship manager for key fabricated

part suppliers.

Black and Decker Corporation, Jackson, Tennessee 2003 -

2007

A $6.2 billion manufacturer of compressors, pressure washers, generators

and power tools.

Strategic Sourcing Manager (2003-2007).

Responsible for developing and implementing the strategic sourcing process

for indirect and direct spend. Worked with suppliers to reduce cost and

implemented global supplier strategies for spend in excess of $250 million.

. Developed and implemented global supplier strategies and common

procurement processes that achieved $2.2 million in savings in 2007.

. Identified and evaluated off-shore and emerging market suppliers and

successfully moved over $23 million of business for 20% savings.

. Organized and led indirect cross-functional teams in the commodity

sourcing process on targeted spend achieving 15-25% savings.

. Developed a competitive tear-down process which identified over $2

million in cost reduction projects.

. Developed and implemented a resin strategy for three facilities that

resulted in $2.4 million in savings for 2005.

. Managed 7 direct reports

Guy M. Mendes

Whirlpool Corporation, Benton Harbor, Michigan

1986 - 2003

An $11 billion global household appliance manufacturer

Manager, Global Supplier Development (2000-2003).

Responsible for staff of four as well as a matrix organization in Europe,

Brazil, China and India which developed the strategic sourcing process, and

worked with suppliers to improve productivity. Identified and developed

global suppliers in emerging market countries.

( Developed and implemented global supplier strategies and common

procurement processes that achieved $10 million in savings in 2001 and

$25 million in savings in 2002.

. Improved accounts payable days from 45 days to 69 days average with

targeted suppliers.

( Identified and evaluated off-shore and emerging market suppliers and

successfully moved over $32 million of business for 20-30% savings.

( Organized and led global cross-functional teams in strategic sourcing

process on targeted plastic commodities achieving 10-20% savings.

( Utilized E-Commerce/E-Auctions to save over $8 million on selected

commodities.

( Conducted supplier audits to evaluate supplier's manufacturing

capabilities, and quality systems (Lean 6-sigma).

. Developed competitive tear-down process which identified over $5

million in cost reduction projects.

( Authored a Strategic Sourcing Process Training Program while on

temporary assignment.

Manager, Global Commodities (1993-2000).

Responsible for developing and implementing global procurement strategies

for resin and raw materials where purchase value exceeded $500 million.

( Developed commodity strategies using the strategic sourcing process and

achieved $28 million savings.

( Negotiated global resin and plastic agreements and saved over $5 million

annually through global leverage.

( Worked with government agencies (FDA, EPA, & DOE) to achieve various

approvals.

( Managed the commodity business teams achieving $3.5 million in resin and

plastic cost savings.

( Managed cross-functional teams that evaluated suppliers, conducted

industry analysis and developed should cost models for responsible

commodities.

Manager, Training Development (1986-1993).

Responsible for planning, designing, developing and implementing training

and business improvement systems for the Consumer Assistance Center.

Guy M. Mendes

Education

M.B.A., Management/Finance, Western Michigan University, Kalamazoo,

Michigan, June 1991

B.S., Business /Computer Science, Aquinas College, Grand Rapids, Michigan,

June 1983

Other Experience

( Military Service ( Computer Services Technical

Repair

( Instructor, Electronics ( Instructor, Computer Technology

( Manager, Customer Service ( Manager, Telecom Equipment

Installation

Commodities Managed

( Steel $750M (

Electro-mechanical $200M

( Resins and Plastics $500M ( Indirect Spend

$80M

( Machined Die castings $150M ( Chemicals and Paint

$320M

( Wiring harnesses $150M ( Fabricated Parts

$190M



Contact this candidate