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Customer Service Engineer

Location:
Semmes, AL
Posted:
December 16, 2013

Contact this candidate

Resume:

Michael C Kees

*** *. **** **.

Lawrenceville, Ga. 30046

PHONE: 678-***-****

EMAIL: acbpwb@r.postjobfree.com

Pay Rate: $28.00 an hour

Willing to travel: Yes 100%

Willing to Relocate: Yes. Anywhere within the United States.

EDUCATION

Liberty University (online)

2009-2013

Major: (BA) Business Administration

Louisiana Technical College

2005-2008

Major: (AAS) Computer Networking Specialist (Microsoft Track)

Real estate License for the state of Georgia 2013 (Active)

PROFILE

Computer Skills and Literacy

PC setup and installation (10+ years)

Microsoft Word, Microsoft Excel, and Microsoft Outlook, (10+ years)

Windows XP to Windows 7 Migration (3+ years)

Outlook 2010 migrations

Powerpoint, Excel spreadsheets, PDF

Windows Server 2008

Network Printer installation, setup and troubleshooting

Site surveys (identify switches, horizontal cabling etc.)

EMPLOYMENT

MASTEC ENGINEERING

Employment dates: 2011-2013

Job Title: Installation Technician

Duties: billing, troubleshooting, customer service.

Travel Required: 100%

Reason for leaving: Contract expired

Location: Louisville, Ky

AT&T

Employment dates: 2010- 2011

Job Title: Call Center Service Representative

Duties: billing, troubleshooting, customer service.

Travel Required: 0%

Location: Lafayette, La

LUS Fiber (Lafayette utilities)

Employment dates: 2007-2010

Job Title: Communications installation and planning

Duties: planning/ installation /troubleshooting/ of triple play services over fiber optics to coaxial

at the home.

Travel Required: 100%

Reason for leaving: Contract expired

Location: Lafayette, La

NUCOM (Comcast contractor)

Employment dates: 2006-2007

Job Title: High Speed Internet Troubleshooting Tech

Duties: troubleshoot residential high speed internet problems over the phone

Travel Required: 0%

Reason for leaving: Contract expired

Location: Lafayette, La

Cox Communications

Employment dates: 2003-2006

Job Title: Communications install technician

Duties: Providing high quality customer service/ troubleshooting level III installations/ and

installation of triple play services (HSI/TELECOMMUNICATIONS/VIDEO)

Travel Required: 100%

Reason for leaving: Contract expired

Location: Lafayette, La

R&M Broadcasting

Employment dates: 1998-2003

Job Title: Broadcast Engineer

Duties: Provides technical support to broadcast facilities in repair, maintenance, installation and

modification of technical broadcasting equipment. Travelled to remote locations for equipment

repair, work under pressure in order to meet broadcast deadlines, make decisions and take

corrective action with supervision and were required to work various shifts within any 24 hour

period of the week.

Travel Required: 80%

Location: Lafayette, La



Contact this candidate