Vicki Puckett

*** ****** ***** **** 901-***-****

Collierville, Tennessee 38017 acbpma@r.postjobfree.com

A dedicated and hardworking finance professional with a wide range of experience in legal, real estate,

contract management, negotiation, title management, equity, licensing, insurance and accounting.

Additional strengths in scheduling, payroll and computer skills. Possesses extensive knowledge of real estate

closings, legal documents, procedures and relocation process in all 50 states and Canada and Puerto.

Demonstrates excellent communication skills and the ability to lead and motivate coworkers to achieve

great success.

Lakecrest Relocation Services - A division of TRGC/Realogy Corporation August 2003 – November 2013

Manager of Title and Closing Department

Provided Closing Services to Transferring Employees across the US, Canada and Puerto Rico. Held responsibility for

managing multiple teams including a Contract Team - responsible for negotiating contract repairs and contingencies;

Equity Team - responsible for calculating equity for customers in accordance with client policies;

Closing Team - responsible for approving HUDs and dealing directly with the closers handling 3000 files closed

annually for a six state region.

Managed daily scheduling, vacations and payroll (ADP)

Monitored all reports for Atlas and Matrix Systems and adjusted team workflow accordingly

Served as the Company Matter Specialist for all customer inquiries on legal documents to facilitate loan

closings

Held responsibility for all annual employee reviews

Worked with the Staff Attorney/Director and the legal department on daily legal issues

Lakecrest Title, LLC - Formerly a division of Primacy Relocation

Manager of Title and Closing Department

Managed 25 team members and temporary employees. Established the Title Company and maintained title insurance

licensing in 15 states. Served as an agent for First American Title Company. Managed the team responsible for examining

title searches and handling all curative issues for clear marketable title and issued commitments, lenders policies and

owners policies.

Responsible for all accounting and Remittance reporting for premiums to Underwriter

Led Closing Team with up to 4000 annual closings in US, Canada and Puerto Rico

Worked with the Staff Attorney to resolve any Legal Issues

Sparkman-Zummach, PC March 1997 – August 2003

Paralegal

Responsible for preparation of all legal documents in Mississippi and Tennessee

Responsible for issuing title commitments and lender and owner title insurance policies under

multiple underwriters

Dealt directly with Vendors, Agents, Lenders, Customers and Court Offices

Prepared all post closing packages and disbursements for Lenders

Conducted closings with buyers, sellers, builders, agents and mortgage representatives

Handled Trust and Estate Issues

Professional Development

Magic Certified in Customer Relations and Communication Skills

CE classes and Workshops for Real Estate Law, Legal Practices and Title Insurance

Multiple Certifications for Management Training Classes including 21 Laws of Leadership

Exceptional Service Award from Cartus Relocation 2012 and 2013

References

Rick Sparkman 662-***-**** Attorney –Sparkman-Zummach, PC

Ross Boswell 901-***-**** Attorney – Auto Zone

Peter Thrall 901-***-**** Vice President – Inland Intermodal

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