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Customer Service Manager

Location:
Fort Pierce, FL
Posted:
December 16, 2013

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Resume:

Kevin Smith

****B NW Amherst Dr

Port Saint Lucie Florida 34986

772-***-****

Summary

Energetic Management professional versed in business management and sales. Emphasizes process improvement to increase profits and customer satisfaction.

Highlights

Operation Management, Adaptable, Team Building, Performance Tracking and Evaluation, Natural Leader, Exceptional Time Management Skills, Decisive Leader, Human Resource and P&L Manageevent.

Experience

General Manager

December 2011 to Present

Marco's Pizza Vero Beach, Florida

Managed day to day operation from customer service,customer complaints,reconcile

monies scheduling store needs to met customers needs,and running a profitable restaurant

P&L,Coached mentored team members by offering constructive feedback and taking an interest in their long term career growth.

General Manager

May 2002 December 2011

PaPa Johns Pizza Treasure Coast

Managed day to day operation from customer service,customer complaints,reconcile

monies scheduling store needs to met customers needs,and running a profitable restaurant

P&L, Coached mentored team members by offering constructive feedback and taking an interest in their long term career growth

Education

SUNY Morrisville

Morrisville, New York

One year Coursework in Marketing and Advertising

Student Government Representative



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