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Customer Service Manager

Location:
Miami, FL
Posted:
December 13, 2013

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Resume:

Kelly Smith acbn4x@r.postjobfree.com

*** ***** **. #*** ***** Palm Beach, FL 33408 304-***-****

Professional Experience

Cowboy Up, Bluefield, WV

**/** - **/**

Assistant Manager

Handled all paperwork, and inventory control spreadsheets

Performed all data entry for club as well as payroll

Assisted in finding and booking new entertainment

Directed staff to ensure weekly goals were met

Responsible for Quality Control of both food and alcohol to be served.

Managed customer and staff issues on a day to day basis.

Hebert Plumbing, Lake Worth, FL

Office Manager 03/02 - 07/04

Overall customer service

Created and maintained more efficient ways of scheduling using spreadsheets

Managed a small office staff and between 15 - 20 plumbers on any given day

Assisted with negotiations with supply house

Payroll, accounts payable / receivables

Data entry as needed

Home Distillers Inc., Riviera Beach, FL

Executive Admin Asst. 10/01 - 03/02

Accounts payable / receivable

Created and maintained spread sheets determining cost and profit by day, month, year, and by sales

person

Resolved all customer issues or complaints

European Health Concepts, WPB,FL

Sales / payroll manager 01/99 - 11/01

Reconcile weekly sales reports

Handled all aspects of outside sales team consisting of 20 or more employess

Commissioned Payroll, accounts payable / receivable

Customer Service

Created and maintained spreadsheets using Microsoft excel

P & R Tile, Loxahatchee, FL

Apprentice to tile setter 01/98 - 12/98

Excelled at learning the trade from purchasing, design plans and installation

Anthony’s Italian Restaurant, Wellington, FL

Head Waitress 02/97 - 11/97

Staff schedules

Waiting tables

Winn Dixie, Wellington, FL

Kelly Smith acbn4x@r.postjobfree.com

135 Shore Ct. #101 North Palm Beach, FL 33408 304-***-****

Cashier 03/95 - 11/97

Cashier, customer service

Education and professional development

Wellington High School, Wellington, FL - Diploma

Palm Beach Community College - Completed course on Microsoft Excel



Contact this candidate