Kaylor R Jones

**** ******* ** - *** * ****

Murfreesboro, TN 37128

PH. 818-***-****

acbkux@r.postjobfree.com

Objective: Seeking a position that utilizes developed experience in supporting all levels of internal and

external customers while delivering superior customer service. Possess strong verbal and written

communication skills necessary to meet primary responsibilities as a customer service representative. Work

well in team environment.

Education:

Bolton High School

Arlington, Tennessee

General Studies Graduation date of 05/2012

Motlow State Community College

Smyrna, Tennessee

Major: PreHealth

Anticipated Graduation Date 5/2016

Work Experience:

Packer

02/2013-08/2013

All-Star Personnel

Murfreesboro, Tennessee

Packer is responsible for the production and/or packaging of a variety of manufactured products. The Packer

position is a support role for several areas of manufacturing, including but not limited to; employee training,

product assembly, injection molding, quality control, and inventory responsibilities as required.

Host

05/2013-09/2013

Steak N Shake

Murfreesboro, Tennessee

The responsibilities of the hostess include monitoring the open dining sections of the restaurant for empty and

cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs

of the guests are met while they are waiting. The hostess is often responsible for answering the telephone,

booking reservations and dining room arrangement to accommodate patrons. .

Sorting

12/2012-1/2013

Amazon Fulfillment

Murfreesboro, Tennessee

Process donated house-wares, books, toys, jewelry, shoes and decorator items for sale. This is done through

pre-sorting, sorting, grading, cleaning, hanging and packaging. Evaluated pre-sort items in accordance with

classification or criteria. Identify items that are saleable in the store. Removes surface dirt from glassware

and small wares placing items which are not complete and/or broken into containers for the As-Is or trash. Put

saleable clothes on to hangers. Prices product using pre-determined guidelines. Works with clients who are

assigned for vocational services as requested. Follows and enforces all company procedures. Perform other

duties as requested.

Cashier

08/2012-12/2012

Kroger

Murfreesboro, Tennessee

A Kroger cashier meets and greets customers, rings up purchases, handles returns, and answers questions

about products, policies, and services. Other job responsibilities include communicating with coworkers and

maintaining a clean work environment. Kroger cashiers perform basic mathematic functions and operate cash

registers. The position involves standing in place for long periods of time and interfacing with customers.

Training generally incorporates all aspects of the job and orients new-hires on Kroger policy, protocol, and

procedure

Part Time Impact

02/2012-06/2012

Abercrombie and Fitch

Memphis, Tennessee

Part-Time Impact team members maintain the effectiveness of merchandise flow, filling and presentation

standards throughout the store and the stockroom. Part-time associates are typically required to work one to

two shifts per week on average, each shift being about 5 hours. Part-time associates are expected to be on-call

at least one shift per week.

Call Center Customer Service Representative

10/2010-04/2011

Pizza Hut

Bartlett, Tennessee

Answered incoming phone calls in inbound call center for national restaurant chain. Able to use computer and

telephone in order to provide detail of menu items. Process customer food orders, answer inquiries, handle

complaints, trouble shoot problems and provide information. Delivered excellent knowledge of customer

service principles and practices, knowledge of sales principles and methods while meeting established goals.

Day Care Teacher Assistant

05/2008 -01/2012

Phase 2 Learning

Memphis, Tennessee

Provide care for preschool children in the child care facility, working under the direct supervision of senior

staff members who are responsible for the planning and supervision of the daily activities. Lead children in

learning by reading, painting, singing and other hands on activities. Assisted with meal, clean up and nap time

duties.

Contact this candidate