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Customer Service Sales

Location:
United States
Posted:
December 05, 2013

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Resume:

JESSICA BENNETT RAMIREZ

**** ****** ******

Algonquin, IL 60102

630-***-****

acbg8l@r.postjobfree.com

Summary of Qualifications:

• Creative problem solver with attention to detail, and the ability to handle multiple

priorities. Strong research, analytical, organizational abilities. Excellent follow-up.

• Effective leader with the ability to organize and coordinate cross-functional teams to

accomplish objectives in a fast-paced, high-growth, and diverse environment.

• Dependable individual with strong positive attitude and excellent people skills and

the ability to motivate others. Excellent communications and customer service skills

and pleasant phone etiquette.

• Caring, professional, and proficient provider of health-related services to personal

care clients.

Technical Proficiencies:

• Microsoft Office, Excel, Word, Outlook and Macola

• Data entry

Experience

AEG Ventures, LLC Chicago, IL

Promoter Marketer June 2013 to Present

• Demonstrate and provide information on promoted products/services

• Create a positive image and lead consumers to use it.

• Distribute product, samples, brochures, flyers etc, to source new sales

opportunities.

• Identify interest and understand customer needs and requirements.

CTI Industries Corporation Lake Barrington, IL

Purchasing Expeditor April 2012 to April 2013

• Created, tracked, and expedited purchase orders for company operations.

Verified order receipts for accuracy and forwarded confirmation to Accounting for

payment.

• Tested and packaged products prior to final release to sales representatives.

• Initiated debit memos for defective material and equipment that required credit

and/or replacement.

• Tracked and monitored multiple company order logs including a cost savings log.

Kane Family Palatine, IL

Home Health & Personal Care Aide Jun 2011 to Mar 2012

• Assisted patient with personal care bathing and grooming.

• Prepared meals and medications, maintained mobility through light exercise.

• Scheduled doctor’s appointments, physical therapy and nurses visits.

• Daily memory drills through card games, crossword and reading.

Jessica Bennett Ramirez 2

Rosewood Therapy Services Inverness, IL

Rehabilitation Aide Feb 2007 to Mar 2011

• Provided administrative support for staff of nine.

• Processed daily department billing orders for internal/accounting tracking program.

• Prepared monthly billing statements from internal tracking log for clients and

monitoring of daily client census updates.

• Directed all incoming calls to the appropriate personnel or departments; was lead

liaison between office staff and directors.

Milfico Foods, Inc Elk Grove, IL

Data Entry Clerk/Office Administrator Sept 2005 to Aug 2006

• Data Entry Clerk for over one hundred vendors including but not limited to,

restaurant, distributors, retail stores, and supermarket chains.

• Entered all sales receipts, vendor orders and change order.

• Maintained accurate client order logs and updated client order forms.

• Managed internal tracking database with daily updated orders.

• Prepared monthly reports for accounting.

Guarantee Trust Life Insurance Co. Glenview, IL

Underwriting Assistant Nov 1993 to Jan 2000

New Business Technician

File Assembler

• Supported between four to six underwriters.

• Reviewed policy applications for accuracy and completeness.

• Investigated claim, medical, and pertinent personal history of applicants.

• Liaison between the internal New Business Department and the external agents.

• Tracked customer applications from assigned agents from conception through

completion

• Handled all calls from potential customers and insurance agents regarding status of

applications, order medical records and code applications.

• Updated tracking log and customer files with application routing status and reported

current status of applications to New Business Department.

• Processed and batched incoming applications and created customer files.

Education:

Concorde School of Hair Design Bloomfield, NJ

Hair Stylist and Cosmetologist 1991 – 1992

• Chemistry, Sanitation and Sterilization, Coloring of hair,

Hair and scalp treatments and conditioning, Hair styling.

Pequannock Township High School Pompton Plains, NJ

Jessica Bennett Ramirez 2

• High School Diploma 1986 – 1990



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