Beth Osorio

**** ****** **** **. *****

(c): 865-***-****

acbe1h@r.postjobfree.com

PROFESSIONAL SUMMARY

An administrative assistant with over ten (10) years of experience supporting Directors, Assistant

Directors, Managers, and Project teams. Extensive knowledge of Microsoft Office Suite including

Outlook, Word, Excel, Access, and Visio. Able to work independently as well as in a team

environment, excellent soft skills, customer service, and is personable and dedicated – a true

professional.

SKILLS / ATTRIBUTES

• Strong computer and technical skills, including extensive knowledge of Microsoft products,

including Outlook, Word, PowerPoint, Excel, SharePoint, Access, and Visio

• Works in an organized and meticulous manner

• Purchasing and invoice/account reconciliation

• Develops, analyzes, compares, and proofreads company documents and procedures

• Excellent soft skills and customer service

• Dedicated, honest, and very personable

• Minute taker extraordinaire

• Fluent in Spanish

EXPERIENCE

Johnson Controls – Milwaukee, WI 6/10 until Present (remote)

Full time and remote contracted through Adecco

Leading engineering company

Administrative Assistant/Resource Coordinator

• Corporate administration to one (2) directors, eight (8) managers, 180 teams member in three

(3) national locations, and one (1) General Manager of an international facility (India).

• First contact for on-boarding of new employees. Access, hardware, facilities, security, and

orientation organization

• Month End reconciliation/allocation of time and resources

• Purchase orders and Statement of Work creation for company contracts

• Purchasing for the Engineering department ; including computer hardware, software, and

office supplies

• Database development and maintenance to assure on hand reference surrounding

purchasing and hardware

• Organize complex meetings and training events, including online “live” meetings and

international conference calls

• Departmental Intranet webpage design and maintenance

• Documentation and tracking of hardware, software and location assignments for internal, as

well as contracting employees, including several offsite locations

• First contact for on-boarding of new employees. Access, hardware, facilities, security, and

orientation organization

• Cross facility coordination – national and international

• Maintain a Quick Thanks program to recognize outstanding employee performance

• Allocation of expenses

• Extensive use of Microsoft office including PowerPoint, Visio, Word, and Excel

• Travel arrangement and itineraries. International bookings and Visa processing

• International shipping coordination

Northwestern Mutual Insurance Company – Franklin and Milwaukee, WI 1/08 until 5/10

Leading insurance company

Contracted through Aquent

Administrative/Project Assistant

• Executive assistance that includes complex calendar scheduling, expense reports, internal

and external communications, etc. for the Departmental Director, Asst. Director, and Project

Manager using Microsoft Outlook, Word, Excel, PowerPoint, Visio, and PeopleSoft

• SharePoint site development and maintenance for project organization and efficiency

• Detailed presentation development for internal and external meetings, using PowerPoint

• Newsletter development for team communication

• Organize complex project and departmental meetings, create and distribute agendas, and

take and record minutes

• Process and procedure development for company efficiency

• Travel arrangements

• Conference rooms and telephone/video conference service scheduling

• Accurate project documentation maintenance including org charts and timelines

• Intranet maintenance of the project website (Domino)

Helen Ross McNabb Center - Knoxville, TN 7/02 until 5/04

Non-profit mental healthcare center

IS Administrative Assistant/Helpdesk

• Executive administrative duties for the IS Director including calendar and meeting planning,

minute taking and material distribution

Internal customer interaction as first line contact to solve desktop and network issues.

•

Assign, prioritize, and log escalated issues using TrackIT software

• Develop and maintain inventory Access database and Excel spreadsheet

• Develop and maintain purchasing database using Access

• Purchase and track hardware and software

Jacobs/Sverdrup Engineering - Tullahoma, TN 6/98 until 6/02

Renowned engineering company specializing in aero-engineering

IT Helpdesk/IT Administrative Assistant

• Customer service for internal and external company employees as the first line contact for

computer and network issues.

• Troubleshoot desktop and software problems for quick resolution. Assign, prioritize, log and

escalate issues using an Access Database.

• Pull request status reports using MS Access

• Research, compare, and purchase all computer hardware

• Organize departmental meetings and take minutes

• Administrative duties in support of all IT team members

• Extensive use of Microsoft Office

EDUCATION

Shelbyville Tech CESAL Michigan State University

Shelbyville, TN Quito, Ecuador East Lansing, MI

A+ Certification Executive Bilingual Spanish Major

Secretarial Certification

Contact this candidate