Stephanie Holland Allwood

Phone 914-***-****, Cell 267-***-****

acbbx7@r.postjobfree.com

Training Consultant

Reliable and flexible professional, highly proficient benefit analyst from a fortune 500 finance

organization, solid background in training and career development. Demonstrates collaborative

management style combined with effective instruction in the State University of New York’s Higher

Education system.

Summary of Expertise

Trainer of Managers, Supervisors, Sales and Service Consultants in a call center environment

Exemplary strategic agility skills in assessing training and development

Knowledge of Articulate Studio, Storyline authoring, of Microsoft Word, Power Point, and Excel

software

Designed and implemented best practices to assess compliance processes and procedures

Developed and implementation learning programming using simulations, role play activities, case

studies, experiential activities, and pre and post tests

Designed and executed E learning, Blended learning, WebEx online collaboration based

platforms

Designed, delivered, and coached new hire mentoring program

Planned and executed career development seminars and workshops

Train the trainer method utilized to form an association among trainers

Coordinated with recruiter and human resources managers to provide efficient hiring practices

Education

Master of Science Education Post Secondary and Adult Education Capella University,

Minneapolis, MN.

Masters of Business Administration (MBA), Global Management University of Phoenix,

Philadelphia, PA

Bachelor of Art, Human Resources Management Concordia University, Ann Arbor, MI

Experience

Adjunct Professor 1/2012 Present

SUNY Westchester Community College, Valhalla, NY

Instructing Management and Computer/Technology courses in the Continuing Education

and Professional Development Division.

Delivered Results

Implemented and developed computer curricula concentration toward the Adult learners

•

Successfully developed networking and webinar curricula, while inspiring students to

•

obtain new skills to achieve goals in the business industry.

Received high level of competency on course evaluations

•

Online Faculty 9/2007 Present

Indiana Wesleyan University College of Adult and Professional Studies, Indianapolis, IN

Instruction Courses: Business, Principles of Personnel Management, and Human Resources.

Currently teach Global and International Education course online.

Delivered Results

• Employ a range of suitable strategies to foster student learning while stimulating class

discussions.

Achieved increased student GPA from 3.0 to 4.0 in HR management classes

•

Encouraged active learning in all students through the CAPS program.

•

Instructor and Curriculum Developer 2/2011 05/2012

ASA Business College, Brooklyn, NY

Instructor in the School of Business: Human Resources Management, Organizational Behavior,

and Advanced Accounting Spreadsheets.

Delivered Results

• Established and implemented curricula for personnel management and organizational

business courses approved by the Middle State Higher Education Association

Adjunct Professor 12/2007 – 12/2010

Ivy Tech Community College School of Business and Adult Studies, Lafayette, IN

Instructor of various management courses: Introduction to Business, Principles of Management,

Marketing, and International Management, Introduction to Microcomputers, and Business Law,

and Logistic Management.

Delivered Results

• Attained faculty certification for Online and Hybrid instruction

• Accomplished high level of Blackboard Learning and SCT Banner System

• Successfully increased students attendance retention 20% due to development and

collaborative academic learning programs

• Received acknowledgement from college that 80% of business students enrolled in my

courses achieve their educational goals.

Recruitment Specialist (Contract Position) 4/2007

12/2007

Bankers Life and Casualty, Lafayette, IN

Supported local office to recruit new sales agents to achieve a 20% increase for sales

recruitment and presented presentation material for career briefing.

Disability Benefits Coordinator 10/2005 03/2007

Purdue University, West Lafayette, IN

Supported the HR department as a Liaison for the staff at Purdue. The most valuable

aspect of the position was to organize the disability and Worker's Compensation programs

to help the administration restructure the benefit system. Counseling employees through

sensitive insurance decisions within the university was integrated to bring awareness to the

staff.

Delivered Results

• Achieved 50% increase in enrollment for staff and faculty at the institution.

• Supported, interpreted, and implemented university policies and procedures to faculty and

staff which resulted in an ongoing education program.

• Sustained actual records for disability and worker’s compensation programs

Senior Training Specialist 01/1998

11/2005

American International Group (AIG) Philadelphia, PA

Trained managers, supervisors, and sales/service representatives in a call center

environment. Inspired feedback from Team Leaders, Account Managers and subject

matter experts to determine appropriate training processes and materials Practiced

techniques in various audiovisual systems including projector, video/recording equipment,

utilizing Computer and software knowledge: MS Office, Word, Power Point, Excel, and

Access.

Delivered Results

• Implemented new hire mentor program for new employees and management which

resulted in a 20 % retention increase at AIG.

• Designing adult learning modules while maintaining the training queue to establish testing

criteria for new training material.

• Successfully supervised trainer specialist and initiated the Train the Trainer model which

increased the sales and service quality 50%.

Memberships

BPE Business and Professional Exchange, Five O’clock Club, New York Chapter, Big

Brothers/Big Sister, and ASTD American Society of Training and Development

Contact this candidate