Lori B. Osmany

702-***-**** **** E Rome Blvd Apt 1058

acbbbe@r.postjobfree.com North Las Vegas, NV 89086

**** ** *******: Care Provider

Home Instead Senior Care, Las Vegas, NV

Providing day to day care for elderly client, including personal hygiene, transportation, meal preparation, light housekeeping and companionship.

2010 to 2012: Claims Adjudicator II

Disability Determination Services, Austin, TX

Adjudicated initial, reconsideration and childhood disability claims for Social Security. Utilized CPT, ICD and DSM codes as well as SSA Disability

Law to assure an accurate determination was processed.

2007 to 2008: Customer Support Specialist

Business Psychology Associates, Boise, ID

Handled incoming calls, client intake, assessments, explained and verified EAP and Mental Health benefits with both providers and clients.

Confirmed status, escalated crisis call to clinical staff. Extensive documentation, meeting customer satisfaction contractual requirements.

10/04 to 07/06: Claims Adjudicator II

Disability Determinations Service, Boise, ID

Adjudicated initial, reconsideration, childhood and continuing disability claims for Social Security. Carried caseload of 80% electronic files and

participated in a pilot program in preparation for IDA rollout in 12/05. Member of NADE chapter hosting the national conference in 09/05.

Maintained a consistent high clearance rate with a minimal DQB returns. Attended trainings. Assisted in the training of new examiner classes in

desktop tools and time management.

01/03 to 10/04: Claims Examiner

Disability Determination Services, Timonium, MD

Adjudicated a variety of claims for disability by applying the principles and laws of Social Security. Maintained a steady clearance with no DQB

returns for my entire tenure. Assisted in the training of new examiner classes using desktop tools and time management.

11/00 to 10/02: Case Manager and Hearings Specialist

Health Management Associates, Baltimore, MD

Represented claimants in hearings for Social Security Disability benefits. Interviewed claimants, ordered medical records and evaluated cases

for merit. Submitted briefs and correspondence to judges. Utilized full knowledge of Social Security laws and guidelines to establish a win rate

of over 87%. Stayed abreast of all new rulings and procedures .

01/00 to 07/00: Psychiatric Technician

Intermountain Hospital of Boise, Boise, ID

Provided direct care for patients in an acute care environment. Facilitated groups and one to one patient care. Handled extensive communication

with the local psychiatric community as well as forensic agencies.

10/97 to 08/98: Apprentice Midwife

North End Family Practice, Boise, ID

Provided prenatal, safe home births, postpartum care, childbirth education and well woman care.

03/96 to 10/97: Residential Rehabilitation Counselor

Alliance, Inc., Baltimore, MD

Provided on site counseling, support, education and case management services for clients with serious mental illnesses and addictions.

Advocated with state, federal and forensic agencies on behalf of clients. Supervised participation in and adherence to 12 step program

guidelines.

09/94 to 02/96: Recreation Therapist

Levindale Hebrew Geriatric Center, Baltimore, MD.

Planned and implemented therapeutic activities for elderly patients in adult daycare unit with a variety of physical and psychiatric conditions.

Participated in assessments and care plan development/implementation.

08/89 to 01/94: Residential Manager for Level V Housing

Key Point, Inc., Baltimore, Maryland

Hired, trained and supervised 20 staff members for a new residential program serving the chronically mentally ill population. Coordinated

psychiatric and medical services, provided crisis intervention and on-call services. Participated in budget planning sessions. Attended clinical

and management trainings. Maintained extensive communication with federal, state and local agencies.

Education

B.S. Degree in Liberal Arts, Excelsior College, University of NY

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