Resume

DOREEN CABALLERO

**** *. ****** ****** **

Centerville, Ut 84014

PH# 702-***-****

Email: acbb7x@r.postjobfree.com

QUALIFICATIONS:

** ***** ********** ** *** Accounting field including Staff Accountant, Accounts Receivable, Accounts Payable, Bookkeeping, Collections, Inventory Control, Government Payroll and Quickbooks.

Over 30 Years in Customer Service.

Computer experience in several software programs and applications in Excel, Word, Guest Plus, LMS, Agilysis, InfoGenesis, Protobase, AS 400 Hotel, C3, Eatec and SE Workstation.

Experience in Supervising and Managing 3 to 6 employees. Detailed, Excellent Verbal Communicating Skills, Worked as a Purchasing Agent and understand the confidentiality of information when working with Vendors. Honest and trustworthy and committed to job performed. A Team Player and can work well with others unsupervised.

WORK HISTORY:

RENAISSANCE LAS VEGAS HOTEL 01/2008-12/2012

3400 Paradise Rd

Las Vegas, NV 89169

Title: Accounts Receivable Specialist

Ph# 784-5700

Processed Invoices and statements for various property accounts including wholesaler, groups conventions and catering events and weddings. Prepared invoices and statements relating to wholesalers or group events also worked with the sales department on Conventions/Trade shows at the Las Vegas convention center.

Also handled tour and travel FIT accounts. Matched payments and vouchers to respective folios. Answered phone calls relating to guest room folios and guest inquires. Responded to guest and credit card disputes with guests as well as bank inquires. Processed chargeback’s and replied if needed. I have experience with Front desk operations as related to check in and check out procedures. Processed credits for no-shows and refunds to guest credit cards. Also charged guest credit cards for late check outs or late meals, spa etc.

MONTE CARLO RESORT AND CASINO 03/2005 10/2007

3770 Las Vegas Blvd S

Las Vegas, NV 89109

Title: A/R Lead Clerk-including A/P and A/R

PH# 730-7777

Reconciling A/R wholesale billing for travel. Customer Service with guests on phones. Credit card adjustments and disputes by guests. Extensive data entry, wholesale billing, statements and journal entries. Software program used LMS.

CANNERY HOTEL AND CASINO 1/04-3/05

2121 E. CRAIG RD.

N. LAS VEGAS, NV 89030

PH. 507-5700

TITLE: PURCHASING/BUYER, INVENTORY CONTROL CLK.

Purchasing Food and Beverage, Office Supplies, Engineering Equipment and Special Event Items. Worked very closely with Vendors and Receiving Dock. Order all Food and equipment for the Hotel. Open to all challenges in order to get what the Chefs and Management needed for the Hotel. Worked on Special Events such as Concerts and Large Events. Created numerous Purchase Orders from Requisitions in order to buy the food and items the Hotel Chefs requested for the many outlets in the hotel. Did receiving and matched PO's and Invoices to merchandise received. Software program used Eatec. Paid close attention to detail in inventory control checking items received and matched according to pack size unit of measure and Quantity. Extensive Data Entry.

TROPICANA RESORT AND CASINO 8/1997-12/2003

3801 LAS VEGAS BLVD. SOUTH

LAS VEGAS, NV 89109

PH. 739-2222

TITLE: ACCOUNTS RECEIVABLE CLK/ACCOUNTS PAYABLE CLK

Customer Service with guest calls relating to hotel billing questions. Collected unpaid balances on guest room folios. Audited credit card transactions and input data entry into Accounting Journals. Balanced daily deposits to the bank regarding credit cards and responded to credit card inquiries and disputes and related chargeback’s. Mailed, e-mailed and faxed hotel statements to guests. Prepared Invoices, checks and account folios. Audited food and beverage credit card transactions. Reconciled guest folios and responded via phone or e-mail. Paid invoices on the Stratten Warren software systerm. LMS software program used for A/R and Frontdesk.

EDUCATION

Arcadia High School Graduate-Arcadia, California

Pasadena City College-Studied Accounting, Finance and Business. Pasadena, California

Graduated with an Associates Degree in Finance.

Recent jobs and references upon request.