Resume

Dr. Khaled Z. Elkondakly, MD

Ph.D, MBA, CPHQ, MACHE

M.Sc, MBBS

Consultant Physician (Rheumatology).

Healthcare Planning, Operation & Management Consultant.

Healthcare Quality & Joint Commission Accreditation

Consultant.

2013

Dr. Kondakly

Resume

Page 1 of 17

10/6/2013

University/Institute Country Date of

Graduation

Dr. Khaled Z. Elkondakly, MD

Ph.D., MBA, CPHQ, M.Sc., MBBS

Certified Healthcare Management Consultant; USA

Certified Healthcare Accreditation & Surveyor Consultant; USA

Certified Professional in Healthcare Quality; USA

Kingdom of Saudi Arabia

Cell Phone: +966-*********

E-mail: acbayj@r.postjobfree.com

Web: http://sa.linkedin.com/in/drkondakly

Page 2 of 17

Personal Information

Name: Khaled Z. Elkondakly

Gender: Male

D.O.B: December 17, 1970

Place of Birth: Cairo, Egypt

Nationality: Egyptian (Native)/Australian (under processing).

Religion: Muslim

Marital Status Married

No. of Dependence 4

Spouse Name: Mona Gharib.

Spouse’s Profession: Computer Science Engineering; Ph.D

Children’s G/Age: Male/14, Male/12 & Female/10

Home Address: Cairo, Heliopolis-Egypt

Residential Address: Riyadh-KSA

e-mail I.D: acbayj@r.postjobfree.com

acbayj@r.postjobfree.com

Web site: http://sa.linkedin.com/in/drkondakly

Cell Phone: +966-*********

Objectives:

Looking for a Consultancy/Advisory Position/ Vice President/

Deputy G.M or Senior Executive Position in a growing, dynamic,

corporate Healthcare organization with strong emphasis on

implementing American Healthcare Systems and improving

Healthcare Quality and patient safety.

Experience:

Fifteen years holding Senior and Executive Corporate positions in

private healthcare sector with Overseas Experience working within

multicultural teams. Up-to-date experience in understanding

American Healthcare Systems and Healthcare Reform including but

not limited to Healthcare Planning, Design, Strategies, Healthcare

Page 3 of 17

Operation, Healthcare Quality & Patient Safety, Joint Commission of

International Accreditation (JCIA). In addition to my experience in

Infra-Structure, Set-up and Functions of different divisions of

Healthcare Organizations.

Special Areas of Interest:

Healthcare Facilities Pre-Planning, Design and Infra-

Structure Set-up:

According to the Standards of JCIA & American Academy of

Healthcare Interior Design.

Healthcare Planning:

Strategic Planning, Operational Planning, Short-term Tactical

Planning, Mobilization Planning, Emergency Preparedness

Planning, Disasters & Crisis Planning, etc.

Healthcare Operation:

Expert in Hospital's Operation on Two different Levels; Corporate

Level to Lead Operation of Multiple Hospitals and In-Hospital

Level (on-the ground) to Lead a Hospital with Bed Capacity not

less than 200 beds, Acute, Chronic & Long-term, Tertiary, General

Hospitals and Specialized Medical Centers especially (for-Profit-

Organizations/ Private Healthcare Sector).

Healthcare Management:

My Management Style belongs to the American School of

Management, My Management Style varies from Democratic to

Autocratic Style in some situations but never Bureaucratic Style. I

Strongly believe in Visionary, Coaching & Affiliative

Management Concepts.

I am confident enough to have great Experience in

Healthcare Financial Management.

Human Resources & Staff Development.

Healthcare Information Management.

Quality Management & Accreditation.

Facility Management.

Marketing Management & Researches.

Procurement & Supply Chain Management.

Biomedical Equipments & Suppliers Negotiations.

Governmental Tenders & Purchasing.

Healthcare Economics and Investment Strategies:

I have a track record in preparing (Due Diligence Studies,

Page 4 of 17

Feasibility Studies, Budgetary Plans, Capital Expenditure

Plans-CAPEX, etc.).

Healthcare Quality and International Accreditation

I have a track record as a Healthcare Surveyor (MOCK & Final

Surveys) and another Record as Accreditation Consultant and

Team Leader in preparing and Leading hospitals for JCI

Accreditation.

Core Experience:

(A) Clinical; as a physician specialized in the field of

Rheumatology.

(B) Senior Managerial; as a Healthcare

Consultant/Advisor (Healthcare Planning, Operation &

Management) .

Roles & Responsibilities:

Board Administration and Support:

The CEO is Accountable to the Board of Directors, Sharing

Power, Leadership and Responsibility created through

Transparency and Trust.

The CEO is Committed to the Board of Directors in

Creating, Communicating; and Implementing the

Organization's Vision, Mission; and overall Direction.

The CEO is Responsible to the Board of Directors, The

Board and the CEO work together to develop Plans and

Policies consistent with the mandate of the Board of Director's

Strategy.

Maintain overall Responsibility to the Board of Directors

for the implementation of Board policies and the Efficient and

Effective Corporate Function and Operation.

Accountable to the Board of Directors for the activities of

the Organization, carry out the Functions, Duties and

Responsibilities.

Develop and Recommend to the Board; the Long-Term

Strategic Plan, Annual Operating Plans, Annual Budget and

Capital Expenditure.

Monitor the Corporation’s Performance against Objectives

Page 5 of 17

and provide a Quarterly Performance Report to the Board of

Directors.

Submit to the Board the necessary Proposal, Suggestions

and other Reports as to fulfill the Company's objectives.

Corporate Support:

To give Direction and Leadership toward the achievement

of the Organization’s Philosophy, Mission, Strategy, and its

Annual Goals and Objectives.

Formulating and Implementing the Strategic Plan that

Guides the Direction of the Organizational Business.

Develop Annual Planning Guidelines, Oversee the

Development of the Corporation’s Annual Service Plan and

Recommend Strategies to achieve the Corporation Goals and

Objectives.

Develop and Implement Strategic Plans, Operating Plans

and Operational Policies to guide the Executive Leaders and

Directors.

Demonstrating the Leadership necessary to make the

Organization's Mission a success; This leadership includes

providing Leadership Vision, Leadership that attract

Followers; and Influence others with all other aspects of

Successful Leadership.

Maintaining Awareness of both External and Internal

Competitive landscape, Opportunities for Expansion,

Customers, Markets, Organization Developments and

Maintaining High Organizational Standard.

Maintaining Awareness toward Community and Public

Relations, Assures the Organization and its Mission, Plans,

Programs, Services and Outcomes are consistently presented in

Strong, Positive Image to relevant Stakeholders.

Operational Support:

Overseeing the complete Operation of the Organization in

accordance with the Direction established in the Strategic

Plans.

Develop and Recommend the overall Organizational

Structure and Staffing.

Page 6 of 17

Leading, Guiding, Directing, and Evaluating the outcome of

other Executive Leaders and Directors.

Ensure the Organization Operates within approved

Budgets and Operating Plans.

Oversees Design, Marketing, Promotion, Delivery

and Quality of provided Services.

Create and Maintain an Organizational Environment that

Promotes Positive Staff Morale and Performance.

Ensure the Effectiveness of Human Resources Programs are

Developed and Maintained to Support the Strategic Goals of

the Organization.

Functions & Job Summary:

In accordance with Corporate Strategy identified by the

Governing Board of Directors, I am responsible for Planning,

Directing, Leading, Organizing, Monitoring and Evaluating

the Execution and Implementation of the Corporate Strategy.

As a Corporate Leader, I am supporting the Philosophy,

Mission and Vision of the organization through identifying the

strategic directions and focusing on achieving the

organizational goals.

Supporting the Board of Directors for Strategic Planning

including Investment and Business Development.

Supporting the Board of Directors for decision-making related

to new Projects, Expansions, Renovation, etc.

Supporting the Board of Directors for critical decision-

making related to Contracts, Tenders and Purchasing.

Supporting Senior Executives in understanding the

concept of "Cost-Effective Healthcare Quality System" via

Advising, Planning and Directing followed by a definitive

process of Delegating Authorities, Monitoring and Evaluating

the outcomes.

Believe in utilizing the up-to-date Technology and

Communication to support delivery of Timely Access,

Accurate; and High Standard Healthcare Services.

As a key member of the Medical Board who evaluate all

aspects of Clinical Activities; I am focusing on ensuring

accomplishment of the Organization's Objectives to Inspire,

Engage, Direct and Lead the Healthcare Providers and the

Clinical Staff of the organization and to assure delivery of

Effective and Efficient High Quality Medical Care.

As a Senior Physician Executive; I am focusing

providing Timely Access to High Quality Medical Care for the

customers through Clinical Systems Improvement and to

oversight of the Quality Improvement Program.

Page 7 of 17

As a Senior Executive; I am highly interested in

Improving the Organizational Spirit and to develop a Healthy

Organizational Environment.

As a Senior Executive; I am highly interested in Human

Resources Development and believe in the importance of

Continuous Training.

As a Senior Executive; One of the main role is to support

and ensure compliance of all organizational policies and

procedures.

Potential Activities:

Review and Advise the Board of Directors regarding the

Annual Budget Estimation.

Lead the Corporate Chiefs and the Organization's Senior

Leadership Team.

Monitor day-to-day Organizational Operation.

Ensure Regulatory compliance to the Organizational Ethics,

Code of Conduct, Bylaws, Policies and Procedures.

Direct Quality Improvement Programs and Maintain Quality

Initiatives.

Review Utilization of all Organization Resources and Direct

toward proper Utilization and Allocation.

Conduct Efficient Monitoring Process and Periodic

Evaluating the Organization's Performance.

Perform Effective and Efficient Matrix Management

Structure.

Review and Approve the Organization's Manpower and

Staffing Plans.

Oversee the Recruitment Process for Senior Staff.

Oversee the Utilization Review Activities including Medical

Staff Productivity and Outcomes.

Ensure that Medical Staff outcomes meet standards of the

various Accrediting and Governing Bodies.

Oversee conversion to Evidence-based Medicine.

Mediate professional disputes and Resolve Conflicts of

Interest.

Experience in Joint Commission Accreditation of Healthcare

Organizations (JCIA):

It is my challenge to serve the community as a Healthcare

Page 8 of 17

Executive Leader interested in improving healthcare quality and

patient safety, supported by my qualifications, educational

background and experience in state-of-the art hospitals, I have

been privileged as Certified Healthcare Accreditation Consultant

and Hospital Surveyor.

Experience in Understanding, Educating, Training,

Planning and Implementing the Joint Commission Standard for

Accreditation; International Division “JCIA”.

I have a good track record with Joint Commission

Accreditation; I was one of surveyor's team conducted (12)

MOCK Surveys and (7) Final Surveys in USA and G.C.C.

I had been a Chief Consultant and a Team Leader to

achieve JCI Accreditation for a (120 beds) general hospital in the

State of Kuwait. I got the Golden Seal within a period of 14

months only and the hospital achieved the accreditation from the

first time survey with a very high score (Out of 1331 measurable

elements; only 7 measurable elements were partially met and

none of the measurable elements or standards were not met).

Graduations and Post Graduate Studies:

Degree

Ph.D. – Doctor of Philosophy in Health Care & California,

Dublin University 2005

Hospital Management. USA

Thesis: “New Strategies in Improving Operation in Healthcare Facilities".

South

M.B.A -Healthcare Administration. Corllins University Carolina, 2003

U.S.A

South

Doctorate Degree of Medicine in Rheumatology. Greenville University Carolina, 2002

U.S.A

Thesis: Comparison Study "Effect of Intra-articular Corticosteroids Injection in Rheumatoid Arthritis and

Post-Traumatic Osteo-arthritis ".

Bachelor Degree of Medicine and Surgery,

Cairo University Egypt 1994

M.B.B.S

Page 9 of 17

Fellowship and Professional Membership:

American Board of Quality Assurance & Utilization Review (ABQAUR).

USA-Reg. no: 91698 www.abqaurp.org

Membership of American College of Healthcare Executive (ACHE).

USA-Reg. no: 789214 www.ache.org

Fellowship of American College of Healthcare Executive (FACHE).

Final Exam and Board of Trustees Interview will be in March; 2014

Membership of the American Association of Healthcare Accreditation Professionals (AAHAP).

USA- Reg. no: 23180137 www.certifiedaccreditationprofessional.com

Membership of International Society of Quality in Healthcare (ISQua).

Scotland-Reg.no: 1307 www.isqua.org

Membership of National Association of Healthcare Quality (NAHQ).

USA-Reg.no: 99708 www.nahq.org

Membership of American Society of Healthcare Quality (ASQ).

USA-Reg.no: 64083870 www.asq.org

Member of Saudi Arabian Quality Council.

K.S.A-Reg.no: 780

Member of Egyptian Medical Syndicate.

Egypt-Reg.no: 131941

Congresses, Conferences, Seminars and Symposiums:

Quality Standards and Hospital Accreditation Symposium (JCIA-Middle East); Dubai-2010.

Annual Pharmaceutical Seminar (Quality Initiatives in Pharmacy Practice); KSA-2009.

First International Quality Symposium (Performance Improvement and Patient Safety);

KSA-2008.

C.E.O-Boot Camp, ACHE (American College of Healthcare Executives); USA-2006

Joint Commission Executive Briefing; USA-2005.

Healthcare Surveyors-Methodology Practice; USA-2004.

Training course in Customer Satisfaction in Health Care Sector. (Dubai, U.A.E-2002).

Knowledge:

Knowledge of the principles and practice of; "Healthcare Planning, Operation and Management"

sufficient to direct and oversee Business of Healthcare Sector.

Knowledge of the principles and practice of; "Healthcare Quality and Joint Commission Accreditation

(JCIA)".

Page 10 of 17

Knowledge of; "Ethics and Principles of Medical Practice" sufficient to Direct and Oversee Medical

Staff Clinical Management and Clinical Outcomes.

Knowledge of; "Policies and Procedures of Healthcare Sector" sufficient to direct its operations and

to provide effective patient care.

Knowledge of the principles of; "Healthcare Economics" sufficient to Identify, Advice and Direct

"Investment Opportunities and Business Development Strategies".

Knowledge of the principles of; "Healthcare Finance and Accounting" with the ability to analyze

Financial Situations sufficient to direct accurate decision making.

Knowledge of the principles of; "Human Resources and Development" sufficient to improve

Organizational Behavior and Staff Productivity.

Knowledge of the principles of; "Healthcare Information Systems and Communications" .

Knowledge of the principles of; "Healthcare Marketing Strategies and Researches".

Knowledge of the principles of; "Healthcare Biomedical Equipment & Supplies".

Knowledge of the principles of; "Healthcare Procurement & Supply Chain Management".

Skills:

Skills in Exercising a high degree of Initiative, Judgment, Leadership, Discretion and Decision-making.

Skills in Analyzing Situations Accurately and taking corrective action.

Skill in Organizing work processes, Delegating, Monitoring, Evaluating

Skills in Focusing on the Outcomes; and Achieving Organizational Objectives and Goals.

Skills in Exercising judgment and discretion for Interpreting Conflicts and Legal issues.

Strong Interpersonal and Communication skills.

Leadership skills with an ability to influence decision makers.

Language skills: English (Fluent), Arabic (Native).

Computer skills: Microsoft Office Applications.

Abilities:

• Ability to Assume Responsibility and Exercise Authority over the Organizational Staff.

• Ability to Organize Creative Solutions.

• Ability to Foster a Teamwork Environment.

• Ability to Manage-changes and Direct the Problem-solving Process.

Page 11 of 17

• Ability to Organize Priorities and Dead-times.

• Ability to Prepare and Analyze Comprehensive Corporate and Executive Reports.

• Ability to communicate with Staff, Governmental & Governing bodies; and the Public.

Attributes Sought:

• Democratic Leadership and Coaching Style.

• A philosophy of Collaboration and Teamwork.

• A mission-driven individual who can embrace and commit to Mission and Core Values.

• Initiative and Outcomes-oriented personality.

• High tolerance for Complex and Ambiguous Organizational Environment.

Considerable Interpersonal and Communication skills.

Interactive Style with the ability to build Consensus Decision-making Teams given a high

premium; Evident skills in Engaging Staff and Finding Synergies.

The ability to Relate well to different Cultures and Personalities.

Comfortable working in groups, forming teams of physicians and management, with an ease in

working with other diverse grouping.

Understanding of how to Create Change through Influence and not through Direct Authority.

Evidence of showing Firmness of Resolve in Controlling different Staff categories.

Strong Persuasive Abilities.

Analytical with the Ability to draw Conclusions from the Data.

Has the Attitude of Planning and Prioritization.

The ability to Listen, Understand, Reflect; and to Mediate Conflict issues.

Employment History:

Country Kingdom of Saudi Arabia; Riyadh.

Al-Inma Medical Services Co. Ltd. (IMS).

Organization

Hayat National Hospitals Group (HNH-Riyadh), (HNH-Asser) & (HNH-Jazan).

Page 12 of 17

Deputy Managing Director (Planning & Operational Affairs)-"Sept. 1st, 2013"

Title

Corporate Chief Executive Officer.

From May 20, 2012

Date

To Date

Al Inma Medical Services Company Limited is a Healthcare Company, Owns and Operates

Three General Hospitals in the Kingdom with total Bed-capacity around 600 beds.

Currently the company has many expansion projects and has future vision for investment

in Healthcare Sector.

In addition; the company provides Healthcare Consultancy Services and Operational

Services for Healthcare Facilities supported by its sister companies specialized in

Brief about the organization Healthcare Construction, Designing, Supplying, Furnishing, Medical Equipments, Medical

Disposables and Consumables.

The company has a Corporate Office with more than Twenty Corporate Chiefs and

Consultants working under the umbrella of the Head Quarter. The core responsibilities of

the Corporate Team is Planning, Directing, Organizing and Monitoring the whole business.

In addition to Full Operational Support to our hospitals.

Main Job Roles N.B: As described above under Roles and Responsibilities.

Country State of Kuwait

Organization Taiba Hospital & Taiba Specialized Centers

Title Chief Medical Officer & JCI Accreditation Consultant

From November 10th; 2009

Date

To November 20th; 2011

Taiba Hospital is a 120 beds general hospital operated in 2002 as a day care surgical

center then by 2006 licensed as general hospital. The hospital has all specialties and

subspecialties except Cardiothoracic Surgery, Neurosurgery and Vascular Surgery. The

hospital is well equipped, containing 5 Operating Theaters, 6 ICU beds & 6 NICU. In

addition to the hospital, the organization has two satellite specialized medical centers.

The main obstacles and problems:

Brief about the organization 1. Financial drawbacks.

2. Underutilization of hospital facilities.

3. Inability to control and to engage the medical staff.

4. Performance drop in some major departments of the hospital.

5. No definitive Policy & Procedures all over the hospital departments.

6. Quality Initiative Programs not established.

7. Marked Financial Loss from the specialized centers.

The main roles focused on:

1. How to overcome the financial drawbacks.

2. How to improve the hospital utilization.

3. How to settle a hospital-wide healthcare system.

Main Job Roles 4. How to lead, direct, control and engage of medical staff.

5. How to improve the overall services either clinical or administrative.

6. How to maintain stability of the major hospital departments and how to

avoid further performance drop.

7. How to reach the breakeven point for the specialized centers.

Achievements 1. Implemented Healthcare Quality system.

2. JCIA Accreditation (First hospital in Kuwait got JCI

Accreditation).

3. Established clinical management system.

4. Improved facility utilization.

5. Re-allocated of financial and human resources.

6. Improved occupancy rate (70%).

7. Recruited high caliber physicians.

8. Established budgeting plan for the year 2010.

Page 13 of 17

9. Achieved growth rate by 30% and achieved a revenue of 22

million Kuwaiti Dinars.

10. Look for investors for Acquisition and to transform the

commercial structure into stakeholder company (National Bank of Kuwait by 40% of

the capital current value).

11. Prepared the "Due Diligence Study" for investment of the

NBK.

12. Expansion of some clinical, money generating departments.

13. Marked Revenue increment for the specialized centers.

Country/City Kingdom of Saudi Arabia- Dammam

Mouwasat Medical Services Co. Ltd.(MMS).

Organization (Mouwasat Hospital-Dammam, Mouwasat Hospital-Riyadh, Mouwasat Hospital

-Madina, Mouwasat Hospital-Jubail & Mouwasat Hospital-Qatif).

Title Corporate Medical Consultant (Strategic Planning & Medical Recruitment)

November, 1st 2007

From

Date

October, 22nd 2009

To

Mouwasat Medical Services Co. Ltd. Is a corporate group of five general, tertiary, acute

care, state-of-the art hospitals. In addition to; two polyclinics distributed over seven cities

in the Kingdom of Saudi Arabia. In addition, the company has other lines of business in the

field of pharmaceutical industry and healthcare educational institute for nursing and

Brief about the organization paramedical professions. The five hospitals are JCIA Accredited, Bed capacity ranging

from 160-300 beds with occupancy rate around 85%. The main hospital located in

Dammam city with 350 beds and a medical tower containing a hundred of specialty and

sub-specialty clinics. It is considered as one of the largest private healthcare group in the

Kingdom.

My duty was in the corporate office, my role was involved in the operation of the whole

group and I was reporting directly to the Vice-Chairman. Main responsibilities focused on

SIX main areas:

1. Manpower and Staff Planning.

2. Recruitment processes (Healthcare providers only), responsible

for the recruitment process from A-Z, including interviews & selection.

3. Planning, Organizing, Monitoring & Evaluating Continuous

Staff Education & Training Programs. In addition to Developing & Evaluating, staff

Main Job Roles development plans.

4. Visiting professors and Locum physician program (I was

responsible to cover & replace all medical staff in the group during their annual and

emergency leaves (hiring around 200 locum physicians per year).

5. Participating with the corporate team for the business strategic

planning of the organization including the annual budgeting plan & future expansions.

6. Participating in the process of JCI Accreditation and Re-

accreditation. (GLD & SQE-Chapter’s leader).

Achievements 1. Successful staffing and manpower planning necessary

for clinical operation for each department all over the whole group (five hospitals &

two polyclinics).

2. Supporting COO’s of the whole group through hiring

qualified and high caliber staff on time, which in turn affect hospital’s operation.

3. Successful Planning of visiting professors program &

achieving great profit.

4. Successful Planning & Executing locum physician

program to cover and replace more than 500 physicians during their annual vacations.

5. Successful Planning & Implementing CME, CNE,

Staffing Development & Education.

6. Active participation & leading teams for clinics &

ICU mobilization as a part of new project and operating a new medical tower with 100

sub-specialty clinics and expanding ICU from 12 beds into 24 beds (Main hospital

branch).

7. Competent leader in the process of JCI Accreditation

Page 14 of 17

and Re-accreditation.

Country United States of America- San Diego, CA

Organization Rady Children’s Hospital

Title Hospital Administrator

December 10th ; 2003

From

Date

August 15th ; 2007

To

1. Rady Children's Hospital-San Diego, the largest children’s hospital in

California, is a 442-bed pediatric-care facility providing the largest source of

comprehensive pediatric medical services in San Diego.

2. RCHH dedicated to excellence in care, the latest technology, the best

Brief about the organization

equipment, the most progressive research, the finest teaching. Its team includes nearly

700 physicians and more than 1,000 nurses on staff, nearly 3,000 employees. In

addition to the main hospital, Kids can receive specialized clinical and primary care

services at more than 30 satellite locations throughout the US.

Main Role as Hospital Administrator:

1. Healthcare policy administrator (Clinical & Administrative) starts from

Creation, Development, Revision, Education, Implementation, Monitoring; and

Evaluation.

2. Conducting Primary Source Verification for all healthcare providers

(Medical, Nurses and Paramedical staff).

3. Evaluating staff Credentials, Monitoring & Control Medical staff

Privileges.

Main Job Roles

4. Assess competencies of healthcare providers.

5. Participate in developing Clinical Practice Guidelines and Clinical

Pathways.

6. Clinical Audit to monitoring proper implementation of Clinical Practice

Guidelines and Clinical Pathways.

7. Participating with the CMO, COO and Quality Director in preparing

terms of references of the hospital wide committees and responsible for organizing and

reporting the morbidity and mortality committee.

1. Getting experience in developing healthcare policy and

procedures manual.

2. Successful monitoring and control of hospital-wide policies.

3. Getting experience in conducting Primary Source Verification.

4. Getting experience in evaluating of staff credentials.

5. Successful achievement for monitoring and control of medical

Achievements

staff privileges.

6. Getting great experience in Clinical audit, monitoring and

implementation of clinical guidelines.

7. Getting experience in developing structural peer-review.

8. Getting experience as a Healthcare Leader and Physician

Executive.

Country Kingdom of Saudi Arabia; Jeddah

Saudi German Hospitals Group

Organization

(SGH-Jeddah, SGH-Riyadh, SGH-Asser, SGH-Madina, SGH- Yemen & SGH-Dubai)

Title Executive Medical Director

September 21st; 2002

From

Date

September 26th; 2003

To

Brief about the organization Saudi German Hospitals Group (SGH-Group) is a leading healthcare provider and first

healthcare brand in the MENA region started its operation in the year 1988. Currently SGH

Group having five operating hospitals - four hospitals distributed over main cities of the

Page 15 of 17

Kingdom of Saudi Arabia (Jeddah, Aseer, Riyadh, and Madinah); and Two more hospitals;

one in Dubai-UAE and the other one in Yemen. In addition to other hospital's projects in

(KSA, Cairo-Egypt, Nigeria and Ethiopia) which are in different stages of progress. SGH-

Group grow-up in planned stages close to its vision statement which is (To design, finance,

construct and operate 30 World Class Hospitals and Create 50,000 jobs by Year 2015 and

to be the dominant regional player in the private medical education by establishing 5

medical colleges by the year 2020). SGH-Group got JCI accreditation for all its

operational hospitals.

I started my career in Healthcare Management from the scratch and it was my first

challenge after completing my post-graduate studies in USA. I joined the main hospital in

Main Job Roles the city of Jeddah as an Out-Patient Director then I had been promoted as an Executive

Medical Director for (SGH-Aseer Hospital-400 beds). In addition, I carried the

responsibilities as a Medical Coordinator for Saudi Arabian Oil Company (ARAMCO).

1. Developed strong business relationship with

all insurance companies, which positively affected the hospital revenue.

2. Kept and maintained high standard

professionalism with Saudi ARAMCO Company and its clients.

3. Maintained accurate implementation of

Electronic Medical Records.

4. Successfully focus on outcome of clinical

Achievements

management systems and practice.

5. Successfully lead and Integrate a medical

team of more than 100 physicians.

6. Successfully Operating more than 55

outpatient clinics plus Emergency Department.

7. Successfully introduced customer-focused

approach.

References

Name Qualifications Designation Contact No.

FCCP (Canada) +966-*********

Prof. Dr. Atef Zarzour Prof. of Anesthesia & ICU

MD (EGY) +20-115*******

Prof. Dr. Moh'd Abdel Aziz MD (EGY) Prof. of Psychiatry +966-*********

FACP (US) Prof. of Interventional

Prof. Dr. Moh'd Salah +966-*********

MD (EGY) Cardiology.

FCCP (Canada) Prof. of Dermatology &

Prof. Dr. Abdullah Jobran +966-*********

Saudi Board. Aesthetic Medicine.

Dr. Eman Sami MD (EGY

Contact this candidate