Sade’ Johnson

**** *. ******

Chicago, IL *****

773-***-****

acbaua@r.postjobfree.com

Summary

* Excellent customer service and problem solving skills.

* Capable of learning fast and adapting readily to challenging situations.

* Detail-oriented, ability to multi-task, dependable

* Excellent Microsoft Office skills

* Utilize an array of programming languages such as C#, Java, and Visual Basic.

* Call center experience.

Computer skills

Languages

* Familiar with: Visual Basic, Object Oriented Programming with C++, C#, Java

Software

* Database: Microsoft SQL Server and Microsoft Access

* Platforms: Microsoft Windows 7, Microsoft Windows 8/RT

* Familiar with: ASP.NET, Adobe Photoshop, Microsoft Visual Studio, Eclipse IDE

Experience

Sales Support Representative-Contract

04/2013-09/2013

Catamaran, Schaumburg, IL

* Direct liaison between the Pharmacies and Sales Reps.

* Provided administrative and technical services for the inside sales team.

* Used Excel to create individual spreadsheets for internal and external sales reps.

PRD Implementation Analyst-CareFusion-Contract

03/2013

John H. Stroger, Jr. Hospital of Cook County, Chicago, IL

* Used various CareFusion Alaris Products proprietary software applications to complete software updates and functional tests of medical devices.

* Performed electrical safety tests on medical devices using an electrical safety analyzer; recorded results manually as well as input results into software application.

* Performed hardware updates on medical equipment using standard hand tools.

HR Database Migration-Senior Project

07/2012-12/2012

d’Escoto Inc., Chicago, IL

* Transferred the HR employee database from Access to SQL Server. Prepared test plans and data, and user documentation for customer billing system.

* Created the Graphical User Interface (GUI) utilizing Microsoft Visual Studio 2010.

* Assisted with connecting the GUI to the new database.

Full-Time Teller 08/2007-05/2012

JPMorgan Chase Bank, Chicago, IL

* Supported Assistant Branch Manager of Operations in Lead Teller’s absence.

* Used Teller Express to ensure that all clients received the 5 Keys to a Great Customer Experience. Offered different promotional benefits to help ensure that customers had the best products available and were taking advantage of all the features.

* Assisted in maintaining branch equipment and supplies. Maintained and balanced cash entities daily.

Education

DeVry University Chicago

* Bachelor of Science in Computer Information Systems

10/2012

* Dean’s List (2007, 2008, 2012)

Keller Graduate School of Management 06/2014

* Master of Business Administration in Network and Communications Management

REFERENCES AVAILABLE UPON REQUEST

retail, manager, retail, environment, team, communication, performance, sales, operational, administrative, client services, troubleshooting, client, customer service, processing, testing, analysis, accounts receivable, payable, assistant, clerk, banking, cash handling, entry level

Contact this candidate