MOHAMMAD MIR

I.T MANAGER

*** *** ***** **

Spotswood, New Jersey 08884

United States

908-***-****

acbat6@r.postjobfree.com

Client-centered IT professional with 6+ years of experience, Designing,

installing, configuring, troubleshooting, and repairing complex

computer/network systems, with exceptional customer service, management,

and organizational

skills.

SKILLS

Wireless Access Points, TCP/IP, VPN, WAN, LAN, Routers, Firewalls

System Installations/Networks Server/ Domain

Set Up

Backup Solutions/Cloud Antivirus

Smart Phones/Tablets Customer Service

Organizational/Communication Team

Leadership & Supervision

Software & Hardware Troubleshooting

Windows 2000, Windows XP, Windows 7, Windows Server 2003 & 2008, Mac OSX,

Microsoft Office, QuickBooks, Active Directory, MS Exchange

EMPLOYMENT

B.O.S.S

100 Ryders Ln

Milltown, New Jersey 08850

United States

I.T Manager

March, 2009 to October, 2013

Direct, manage, supervise and coordinate the activities and operations

of the Information Technology Division.

Provide computer help desk support via telephone, remote

connection and in-person communications with end-users.

Perform diagnostics and troubleshooting of system issues,

documented help desk tickets/resolutions, and maintain equipment

inventory lists.

Invoicing jobs completed at client's site and/or in-store

repairs.

Create estimates, outlines, budgets, and schedulers for IT

developments

RLQ CONSULTING

231 Rt 516

Old Bridge, New Jersey 08857

United States

I.T Tech

March, 2007 to July, 2009

Supporting company's technology needs including hardware, software,

network, telephone, and computer systems; identify, recommend, develop,

implement, and supports cost-effective technology solutions for all

aspects of the organization.

Manage company Workstations and Servers Enforcing back-up

solutions to ensure data security Provide troubleshooting &

analysis

Assured all systems experience minimal downtime

STAPLES

Old Bridge, New Jersey 08857

United States

Store Tech/Business Sales

January, 2008 to January, 2009

Resolve customer issues pertaining to any hardware or software.

Evaluate, purchase and install hardware components, applications,

service packs and operating system upgrades.

Assist on on-site visits and hardware troubleshooting and local

system upgrades. Provide excellent in store technical support.

Identify customer needs

EDUCAT ION

RUTGERS

83 Somerset St

New Brunswick, New Jersey 08901

Bachelors

September, 2010 to June, 2012

Computer Science

REFERENCES

Alex Koken

B.O.S.S

100 Ryders Ln

Milltown, New Jersey 08850

United States

732-***-****

acbat6@r.postjobfree.com

Sal Mughal

KSMK Group

44 Stelton Road, Suite# 325

Piscataway, New Jersey 08854

United States

732-***-****

acbat6@r.postjobfree.com

Nick Cerniglia

Atlantic Building Specialties

Monroe, New Jersey 08831

United States

732-***-****

acbat6@r.postjobfree.com

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