NICHOLAS ERIC DAVENPORT

* *********** **.

OWINGS MILLS, MARYLAND 21117

CELL PHONE 443-***-****

acbal1@r.postjobfree.com

OBJECTIVE

Seeking an entry level training or internship position to upgrade my

transferable skills to obtain a career in business administration, and the

entertainment industry.

EDUCATION

September2002 - June2006

February2011 - December2012

Forest Park Senior High School [Baltimore, MD] University of

Phoenix Online [Columbia, MD]

Business and college preparatory courses Associates

of Arts in Business Management

February2012 - Present

University of Phoenix Online [Columbia, MD]

Bachelors of Science in Information Technology & Information Security

Systems

TRANSFERABLE SKILLS

. Administrative skills including: Typing 40-45wpm, copying, filing

Knowledge of administrative and clerical procedures and systems.

. Excellent computer skills, including a working knowledge of MS Word,

Excel, & PowerPoint

. Excellent organizational, grammar, written and verbal communication

skills

. Proven success working in a team environment and leadership

. Firm understanding and knowledge of Windows XP, Vista, & 7 Operating

Systems.

. Able to troubleshoot and delegate problems with pc's and software issues.

. Gathering information by utilizing the internet and observing or

interviewing people

WORK EXPERIENCE

Baltimore, MD May2011 - March2012

S.A.F.E. Management

Event Security Associate

To service customers as see fit. Observe and report potential hazards and

ensure safety of the guest, fans, clients, tenants and attendees at the

event. Take action if emergency situations arise such as illness, safety

hazards, or other situations. Other duties as assigned due to the different

events.

Pikesville, MD April 2009 - December2009

The UPS Store

Store Clerk/Customer Service Representative

Assist customers in packaging and shipping products. Operated the POS and

CMS systems to resolve and process all transactions. Maintained and sorted

all mail for box holders. Able to open and process new Mail Box accounts.

Processed drop off package's information. Maintain world class customer

service. Other duties as assigned by supervisor.

Owings Mills, MD Ocotber2008 - December2008

Jacobs & Lansing's P.A.

Medical Records Clerk/Scanner/Data Entry Clerk

Sorting Medical documents into categories for scanning into the system.

Collating and maintaining scanning department logs. Correcting any

inaccurate data once entered into the system if necessary. Other clerical

duties as assigned by supervisor.

Baltimore, MD November2007 - January2008

BCEC Workforce/BCCC School System

Administrative Assistant

Provide administrative support to the Business and Industry Services

department. Prepare course information. Proofread course materials for

accuracy and completeness. Assist with contract training activities.

Develop and manage departmental databases. Maintain the filing system for

the office. Maintain general appearance and orderliness of work area. Other

duties as assigned by supervisor.

Owings Mills, MD October2006 - September2007

Genuine Title LLC

Scan Department Manager/Archive Technician

Responsible for running the Scan Department of the Mortgage Documents

Recording Department. Pulling previous customer mortgage documents for the

marketing department for future business. Sorting mortgage binders into

categories for scanning. Collating and maintaining scanning department

logs. Creating daily and monthly progress reports.

CERTIFICATIONS

High School Diploma 06/04/ 2006

HIPPA Certified 2008

Packaging Certified 05/16/2009

Business Management Associates Degree 12/21/2012

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