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Quality Assurance Manager

Location:
Murfreesboro, TN
Posted:
November 27, 2013

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Resume:

**** ******** **., (

Murfreesboro, tN.*****.

615-***-**** Cell Phone: 615-***-****

(acbakr@r.postjobfree.com

Sharon Watkins, RN BSN

Career Profile:

** ***** ** ********** ************** with a broad range of experience in

multi-facility management. Possess the depth of erudition in all aspects of

the business to include clinical policy development, Clinical practice

guidelines to reduce return to hospitals, clinical outcomes, financial

management, regulatory compliance, and personnel management to consistently

produce outstanding results. A strong and principle-centered leader able to

recruit, develop and inspire superior performance from the entire team.

Career Summary: Corporate Director of Education and Quality Assurance;

Divisional Director of Clinical Services.

Professional Services Consultant. Director

of Nursing Services.

Case manager. Occupational Health Nurse.

Nursing Instructor. Medical/Surgical

Clinical Coordinator.

Desired Position: Regional Director of Clinical Services.

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Professional Experience

Vanguard Health Care

Corporate Director of Education and Quality Improvement

6/2013 - Current

Responsibilities:

Provide oversight to Nurse Educators and provide guidance and assistance to

the Quality Assurance Nurse for twenty-four Skilled Nursing facilities in

four states.

Ensures the delivery of the highest quality of care and services to

residents in our facilities while instilling a sense of confidence and

pride in the clinical team.

Health Services Management Group

March/2011 - May/2013

Sr. Director of Clinical Services

Responsibilities:

Trained clinical staff in Dementia units on the care of residents with

Dementia.

Provide oversight to one Quality Assurance Nurse and Seven Director of

Nurses for eight Skilled Nursing facilities in three states.

Ensures the delivery of the highest quality of care and services to

residents in our facilities while instilling a sense of confidence and

pride in the Directors of Nursing. Partner with the Regional Vice President

of operations, Divisional Director of therapy and the Director of

Admissions and Marketing to assure a collaboration of care.

Accomplishments:

Provided Dementia training to clinical staff in three new Dementia care

units and as needed in each facility.

Developed and implemented the Triple Check Program to ensure Medicare and

Medicaid claims are correct prior to billing.

Developed and implemented a Regional Team Visit.

Developed Clinical Policies and Procedures.

Life Care Centers of America

February/2008 - March/2011

Eastern Division Director of Clinical Services

Responsibilities:

Provide oversight to Regional Directors of Clinical Services and Resources

Utilization specialist for 40 Skilled Nursing facilities in the Eastern

Division.

Responsibility: - Ensures the delivery of the highest quality of care and

services to the residents in our facilities while instilling a sense of

confidence and pride in the regional clinical team. Partner with the

Divisional Vice President of operations, Divisional Director of therapy and

the Director of Admissions and Marketing to assure a collaboration of care.

Accomplishments: Decreased the number of acquired ulcers by fifty percent

from 2008 to 2009. Seventy percent of the facilities received less than the

state average number of deficiencies in 2009.

Beverly Healthcare

January/2005- January/ 2008

Professional Services Consultant.

Responsibilities:

Provided Multi-facility oversight to six skilled nursing facilities an

Assisted Living facility and a senior apartment complex.

Monitored and facilitated facility compliance with standards of clinical

practice; Oriented Directors of nurses to company Policy and Procedures

and Federal Regulations; participated in division monthly Quality Council

and Revenue council meetings.

Participated in Division Quarterly clinical meetings. Partnered with

Divisional vice president of Operations, Director of Clinical services,

District Clinical Services Consultants, Clinical Reimbursement Specialist

and Aseracare Clinical team to assure a collaboration of care.

Accomplishments: Four out of four assigned facilities received less than

the state average number of deficiencies and no substandard citations.

Orien Healthcare, Nashville, TN.,

May/2004-December/2005

Director of Nursing Services.

Responsibilities

Oriented and developed a strong nursing management team. Educated the

nursing staff on company policy and procedures and state and Federal

Regulations. Completed resident assessments as needed and completed chart

reviews to ensure compliance with federal and state regulations and

facility policies and procedures.

Participated in facility monthly Quality Assurance meetings. Partnered

with Dietary, Activity and Social Services Directors to ensure the

interdisciplinary team identified and implemented interventions needed to

meet resident's needs and to ensure the facility passed annual revisit.

Accomplishment: Decreased the number of acquired ulcers and Falls

Beverly Healthcare,

January/2002 - May/2004

Professional Services Consultant

Achievements

Assisted a facility outside of my assigned district Restore compliance to

avoid decertification.

Improvement in Scorecard Standards of all assigned facilities to achieve

less than benchmark targets in 2002 through 2004.

Responsibilities

Provided Multi-facility oversight for six skilled nursing facilities an

Assisted Living facility, and a senior apartment complex...

Monitored and facilitated facility compliance with standards of clinical

practice; Oriented Directors of nurses to company Policy and Procedures

and Federal Regulations; participated in division monthly Quality Council

and Revenue council meetings.

Participated in Division Quarterly clinical meetings. Partnered with

Divisional vice president of Operations, Director of Clinical services,

District Clinical Services Consultants, Clinical Reimbursement Specialist

and Aseracare Clinical team to assure a collaboration of care.

North Side Health Care, Murfreesboro, TN.,

September/2001- January/2002

Director of Nursing Services.

Responsibilities

Oriented and developed nursing management team and staff nurses.

Completed annual evaluations for nursing staff.

Completed resident assessments as needed and completed chart reviews to

ensure compliance with federal and state regulations and facility

policies and procedures.

Participated as a member in facility monthly Quality Assurance meetings.

Accomplishment: Deficiency Free Annual Survey

Sun Bridge Rehabilitation and

HealthCare of Nashville, TN.

September/1999-September/2001

Director of Nursing Services.

Responsibilities

Oriented and developed nursing management team and staff nurses.

Completed annual evaluations for nursing staff.

Completed resident assessments as needed and completed chart reviews to

ensure compliance with federal and state regulations and facility

policies and procedures.

Participated as a member in facility monthly Quality Assurance meetings.

Nissan Motor Manufacturing Corp., Smyrna, TN.,

October/1993 - September/1999

Case Manager

Responsibilities

Managed the care of employees with work related injuries.

Coordinated jobs for employees with work-related restrictions.

Managed the Rossiter preventative exercise program.

Assessed employees with personal illnesses and or injuries and scheduled

Physician appointments as needed.

Saint Thomas Hospital, Nashville, TN.,

September/1992 - October/1993

Staff Nurse-Respiratory and Neurological Care Unit.

Responsibilities

Provided care to critical ill patient in the Respiratory and Neurological

intensive care unit.

Rotated through all of the intensive care units and the Emergency Room as

needed.

Rotated as nurse manager in the ICU.

University Medical Center, Lebanon, TN.,

May/ 1991 - August/ 1992

Medical/Surgical Clinical Coordinator

Responsibilities

Interviewed, hired and evaluated staff nurses for the medical and surgical

units.

Completed chart review's to ensure compliance with company policy.

Completed daily clinical rounds to ensure care was provided as ordered.

Managed nursing budget and hours of labor for both units.

Samsonite Industry, Murfreesboro, TN.,

August/ 1990 - May/1991

Occupational Health Nurse

Responsibilities

Managed the care of employees with work related injuries and illnesses.

Assessed employees with personal illnesses and or injuries and scheduled

Physician appointments as needed.

Developed and implemented a stop smoking Champaign.

Developed and implemented an employee health and wellness fair.

Tennessee Technological University,

January/ 1989 - August/ 1990

Cookeville, TN., Nursing Instructor

Responsibilities

Taught basic nursing skills, Neurological assessment and documentation.

Managed the skills lab for freshman and senior nursing students.

Managed medical and surgical clinical rotations.

Alvin C York Veterans Administration Hospital, Murfreesboro, TN.

October/1987 - August/ 1992

Staff Nurse Medical Intensive Care Unit

(Began part-time status 1989-1990)

Responsibilities

Provided care to critical ill patient in the Medical intensive care unit.

Rotated through all of the intensive care units as needed.

Rotated as nurse manager in the ICU.

Baptist Hospital, Nashville, TN.,

June/ 1986 - October/ 1987

Staff Nurse / Recovery Room

Responsibilities

Provided care to post-surgical cardiac patients.

Provided care to post-surgical neurological patients.

Rotated through all of the intensive care units and the Emergency Room.

Education: 8/1983-5/1986 Tennessee State University, Nashville, TN.

. Bachelor of Science in Nursing

1/1973 - 5/1977 Tennessee State University, Nashville, TN.

. Bachelor of Science in Health and Physical Education

Certifications:

Certified Dementia Practitioner (I.D. # 52077)

Wound Vac certification

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