Bob Moreland

Dedicated Site Leader - Swift Transportation

Overland Park, KS

acba9e@r.postjobfree.com - 913-***-****

WORK EXPERIENCE

Dedicated Site Leader

Swift Transportation - Kansas City, KS - 2013 to Present

Proactively and effectively manage transportation and logistics functions for this truck load transportation

company. Collaborate with key managers and staff in identifying needs and formulating strategies and

approaches to meet and exceed business goals.

Contributions:

• Consistently achieve and exceed expectations for profit expectations/satisfaction.

Terminal Manager

Estes-Express Lines, Inc - Memphis, TN - 2010 to 2013

Kansas City, KS

Directed daily operations of a less-than-truckload terminal. Managed P&L goals, with additional focus on direct

customer interaction and satisfaction with the largest clients. Oversaw HR functions that included hiring, staff

training, benefits administration, and labor relations.

Contributions:

• Successfully achieved continual improvement of KPIs that resulted in attaining all P&L goals.

Region Manager

FedEx National LTL, Inc - Kansas City, MO - 2007 to 2010

Managed and closely monitored 15 terminals operating in 5 states and serving a large customer base.

Contributions:

• Directly or indirectly managed numerous employees. Crafted and implemented process improvements,

identified and lowered costs for daily operations, and spearheaded special projects that yielded exceptional

results, YoY.

• Captained customer service initiatives that realized the highest levels in customer service and significant

account retention that eclipsed the competition and achieved profit attainment for all assigned branches.

Regional Vice President

Watkins Motor Lines, Inc - West Chester, PA - 2000 to 2007

Utilized a hands-on management approach to direct the effective, profitable operation of 32 facilities across

2 districts.

Contributions:

• Oversaw district-wide training and employee improvement goals, policy and process creation and

implementation, safety, regulatory compliance oversight, and P&L management.

• Goals were met and exceeded each year of tenure.

Division Vice President / District Manager

Overnite Transportation Co - Kansas City, MO - 1995 to 2000

Dallas, TX / San Bernardino, CA

Managed the efficient, effective delivery of services that attracted new clients and retained existing accounts

in a region with 30 terminals and a wide range of superior services.

Contributions:

• Personally managed key client accounts, directed sales and marketing activities, and provided ongoing and

motivational leadership for field personnel, terminal employees, and administrative and sales staff.

Manger of Operations Planning

Yellow Freight Systems - Overland Park, KS - 1991 to 1995

Collaborated with upper management and across departments managing operational functions in a fast-paced

environment.

Contributions:

• Analyzed and optimized freight flow, line-haul flow, and identified and improved key services. Continually

reviewed terminal network, and secured cost reductions while maintaining superior level of execution.

EDUCATION

BS in Business Administration

Oklahoma State University - Stillwater, OK

ADDITIONAL INFORMATION

CORE COMPETENCIES

Strategic Planning • Operations • Policy Development • Process Improvement • Budgeting & Financials • P&L

Management Staff Training & Development • Vendor Selection • Purchasing • Contract Negotiation • Reporting

Customer Service • Safety • Regulatory Compliance • Continual Improvement

CAREER SNAPSHOTS

• Developed process and customized schedule providing customer with trailer after-hours retrieval that

increasing business levels approximately 25% and increased profit margins to 20%.

• Developed customized process and schedule for early morning parts deliveries that boosted customer

relations and increased revenue 15%, plus propelled on time delivers from 90% to 98%.

• Reorganized and improved throughput by increasing the number of middle of facility loading doors used,

thereby reducing sorting time and improving dock efficiency by 20%.

• Led project team optimizing transit times with shorter completion times, establishing benchmarks, and

identifying multiple opportunities to improve thru-put time by 10%.

• Participated on project team to deliver a new service product, rerouting 30 transit lanes, guaranteeing 99%

on time delivery, and increased revenue up to 20% for key customers.

• Rebuilt and improved relationships with customer suffering from past poor interactions and experiences with

company. Efforts retained client and ultimately increasing sales volume by 10%.

• Initiated process of assigning dedicated customer service representative to key clients, identifying shipments

through the system and monitoring progress for on time delivery, resulting in a 12% increase of additional

business.

• Led the integration process combining 2 companies into 1 in the wake of a merger. Developed and

implemented consolidation plan to ensure transparent and continuous customer service with no service

interruption.

• Developed and initiated inventory management system supplying maintenance shop with the parts necessary

to inspect and repair trucks and trailers, reduced equipment downtime, and increased utilization by 30%.

Planned and implemented safety program consisting of weekly driver meetings, safety equipment usage, and

visible signage that reduced issues 50%.

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