Cedric Hemphill

*** ******* ****** ***. * Charlotte, NC 28204

Phone: 980-***-**** Email: acba8n@r.postjobfree.com

EKG (ECG)/Telemetry Technician

Professional Objective: To begin my career as an EKG (ECG)/Telemetry

Technician in a position that allows me to use my knowledge of cardiac

arrhythmias and electrode placement as well as demonstrate my leadership

and exemplary customer service skills. I am seeking to establish a career

within an environment that promotes continuous and never-ending improvement

with long-term opportunities for advancement.

Summary of Skills Set

. Dedicated, hard-working and reliable professional who maintains a

focus on accuracy and delivers courteous service at all times

. Proficiency in 12-lead electrode placement

. Ability to read and interpret arrhythmias

. Professional, organized, punctual and dependable

. Excellent verbal and written communication skills

. Exceptional analytical and problem-solving ability

. Proven and successful management/leadership skills

. Ability to perform extensive physical work

Education & Credentials

CENTRAL PIEDMONT COMMUNITY COLLEGE, Charlotte, NC

EKG Technician, October, 2013

. Graduated from EKG Technician program with a 98.95% average. EKG

Technician curriculum included the following topics:

o Cardiac anatomy

o Cardiac conduction system

o Normal cardiac rhythm

o Cardiac arrhythmias

o Patient prep

o EKG machine operation

o Certification prep

HARDING UNIVERSITY HIGH SCHOOL, Charlotte, NC

High School Diploma, June, 2002

Certifications

. Basic Life Support for Healthcare Providers (BCLS)

October 23, 2013 - October 31, 2015

References

Karen Chandler Titus Morris Robin Black

Instructor, RN, MSN Sales & Service Representative Agent

Central Piedmont Community College Safety Kleen Systems Iqor

acba8n@r.postjobfree.com 704-***-**** (704) 577-

5991

acba8n@r.postjobfree.com

Job History

DELAROSE CONSTRUCTION, Charlotte, NC 2002 - Present

Carpenter

. Provide quality customer service to all clients (homeowners, builders,

foreman, etc.) demonstrating care and concern for their needs while

completing the project/assignment on schedule

. Act as a liaison between customers and workers

. Listen and communicate effectively with customers in order to

understand their requests

. Inquire on the status of building materials

. Install doors, crown molding, base, casing and other types of interior

molding

. Install interior and exterior locks

. Properly manage time and multiple projects in order to meet

construction deadlines

. Display excellent organizational skills

. Demonstrate the ability to consistently provide sound business

judgment

WELLS FARGO BANK, Charlotte, NC April 2011 -

January 2012

Teller

. Customer service

. Provide teller transaction quality and efficiency to customers who

prefer face to face interaction with the bank

. Demonstrate strong oral and written communication skills

. Handle complex customers and escalated situations by demonstrating

analytical reasoning and problem solving

. Demonstrate the ability to work effectively in a multi-task, high

volume environment

. Uncover customer needs beyond the immediate transaction

. Identify sales opportunities and successfully transition the customer

to the appropriate sales partners

. Obtain an up to date knowledge of banking products in order to

effectively refer products and services to customers

CVS PHARMACY, INC., Charlotte, NC January 2011 -

April 2011

Shift Supervisor

. Work effectively and communicate with store management and store crew

. Supervise the store's crew through assigning, directing and following

up of all activities

. Assist customers with their questions, problems, and complaints in

person and via telephone

. Handle all customer relations issues in accordance with company

policy; promote a positive shopping experience for all CVS customers,

and maintain customer/patient confidentiality

. Price merchandise, stock shelves, execute displays, reset departments

. Execute locking of safe and security doors and setting of alarms when

closing the store

. Complete random cash verifications; electronic journal tape checks;

monitor cashier analysis report

. Monitor and react to signs of external and internal theft

. Operate a cash register, execute and document all cash procedures

including deposits

. Schedule and conduct coaching discussions with store employees to

assist them with their performance and career goals

. As a retail pharmacy cashier, provide exemplary patient care and

ensured positive customer experience

Continued on next page

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